|Employee Service (Attitude):||
|Overall impression of the vehicle?||
|How was our insurance coverings?||
|How was our prices?||
|Website - Ease of use:||
No extras, all included. I did need only 2 minutes from arriving at your office till we drove away.
Full insurance coverage
I like the online form to fill in before travelling as it speeds up the airport hand over.
Easy booking and car collection/handing back
Personal service and engagement.
Easy collecting the car and wash dropping it back off. Very friendly staff and very good price!
Nice and good car. No troubles, all insurances included. We are regular clients and are always very satisfied.
The correctness about the insurance policies. I prefer to pay a little more in advance, but avoid surprises. Also, I favour local companies if possible.
General Service was good
Service staff is really helpful and friendly.
New car, all very simple and straight forward. Very good.
Simple, Transparent, Efficient and cheap
Easy service no hidden credit card charges
Everything went fast and smooth. Perfect!
Fast efficient and friendly service
Price is inclusive all, even 1 extra driver. No extra's to decide on when you arrive to pick up the car. Very clear website. The impression was very reliable. I would surely recommend your company.
Everything was so easy and the staff were very friendly and helpful.
Quick and easy pick up and drop off at airport ; super friendly and efficient service - 10/10!!! Even directions to get out of airport!
I was very happy with this car!!
Thank you for the best car
Easy to locate and good airport meeting
I called for a new battery, 45 minutes later I had a new battery in my car during my stay in my hotel. So a good service! Thanks
The cars are new and on a good way, no problem with the mechanic.
Very friendly and relaxed and lovely to be met at the airport
Close to the airport and prices not too bad
the staff service was very good and the car waited for us prepared
Kind and helpful people
Very good service from friendly and helpful staff.
The whole rental was very uncomplicated. Great.
Fast check-in/ check-out of the rented car, very helpful and fast when exchanging the first car (with noise) with another one (no noise), Thank You very much, Mr. Anapliotis!
Very friendly staff and very informative.
Staff, car and full insurance. Very transparent and explained everything while picking the car up. Top class service - I can't think of any improvements
No discussion for additional insurance
Quick answers to all requests, kind availability, Clear explanations
A trouble free car hire service, couldn't ask for more
The company was basically the only one which allowed for a rental without credit card, provided full coverage without excess at a reasonable price. The car we were offered was as good as new, in very good condition, low fuel consumption and we got it with a tank 3/4 full (to be returned the same way), which was perfect. The employee who greeted us was very friendly and we could return the car early in the morning without problems. So thank you for a good experience, we will definitely consider using this company again.
The fast pick-up and return procedure, and the very kind employee.
Convenience, good Service, Simplicity.
Lovely friendly people, great service. Car had a very badly repaired tyre but that really wasn't the fault of Rental Center Crete - just shows that whenever getting things repaired in Crete its best to keep a close watch on what is being done!!!
Rental Center Crete provide a friendly yet very professional service at a very good price with quality vehicles. I have hired from them twice this year and have recently made a booking for next year so I strongly recommend them.
We did a mistake with the dates but they fixed it and drove over within 30 mins!
No problem! The rapidity of the service. The conformity of the cars. Full insurance. The staff.
Reasonable price for good quality service
Prices and insurance coverings.
You had all inclusive insurance coverings and no extras at pick up
Have now been using Rental Center Crete for a long number of years. Service is consistently of a high quality, friendly and professional team. Always a pleasure to use this company!
Fast, professional service, courteous staff. Will definitely use again. Many thanks!
Easy to use and takes away the stress of renting
Excellent service! Truly there is no secret fees, the price you see on the website is the price you have to pay. No deposit money and super easy
We were met on arrival even though it was very late. It was easy to find our contact. The service was fast, efficient and thorough. The car was a good car. The drop off procedure was very simple. Overall an excellent car hire experience and I would definitely use you again.
I was most impressed with the courtesy and helpfulness of the gentleman who delivered the car to my daughter and I at our hotel. He was extremely clear in all of the conditions of the car rental and informing us of all the things we needed to know about driving in Crete.
So simple to organise- quick reliable and friendly. It was amazing that we were met at our hotel and the staff were helpful and explained everything really clearly! Full insurance cover (no additional costs!), easy collection and drop off. Great car!!
Easy and quick check-in in less than 5 Minutes, very fair prices with excellent insurance covering
Car was new and in great condition. Everything was ready which made pick-up and drop-off very quick and easy.
Everything went super smooth and fast. Picking up the car took less then 5 minutes. Dropping the car off was even faster. Overall, great experience.
A representative was waiting for us at the airport when we arrived in Chania and when it was time to return the vehicle in Heraklion they just picked it up from our hotel. Totally effortless and no hidden fees. What we were quoted is exactly what we paid. I would not hesitate to recommend Rental Center Crete to and would definitely use them again.
The delivery was on time. My queries were answered promptly and to the point. During our visit to Crete the car served us perfectly, consumption was minimal even though we traveled substantially. The condition of the car was excellent. Nothing to complain about. Yes I would recommend Rental Center Crete to any one visiting Crete.
Clean cars, lovely people, worry free insurance
Have used Rental Center Crete for years. Very good staff at port and airport. Fast and efficient response to emails. Excellent service. Thank you
The ease and professionalism with no hidden costs
Great service - the pick up and drop off at the airport were super quick! I'd definitely use Rental Center Crete again. Will recommend to others also.
I liked the ease of picking up and dropping off the car, not more than 10 mins and we were on our way. Good website and clear communications.
The car was new and clean. We were supposed to pick it up at 10 am but arrived practically 1 hour earlier and were given a car without any waiting. Although a car was small (huindai i10) it was a pleasure to drive it even on mountain roads. Totally enjoyed it! Very good rental company. We recommend!
It was so easy! When we arrived all our details were ready, no fuss, shown new car, perfect! Staff pleasant and helpful. Could not have been better. The same on our return a month later. Car checked, no problem and again we were expected, full receipt all ready.
Easy to book online, car was available as soon as we landed.Good service and good value for price paid.
Professional, reliable, fast service.
Very quick and simple take-over time after previous registration of drivers and license details.Short walking distance to HER airport.
Ease of booking, collection from airport and return of vehicle
The complete package is how we like it. There is nothing to worry about. Insurance, fuel, service (if needed) - easy, straightforward
Excellent and very efficient service at reasonable price, the car was very good. We will use you again.
Great, efficient email communication. Helpful and accommodating regarding our preferred payment method. Willing to deliver to our hotel. Got exactly the car we wanted, delivered as agreed. Couldn't be happier and would definitely use again and recommend to friends.
The transparency of the price offer: what you see is what you pay and there are no hidden costs.
Easy and fast check in and check out, kindness of your employees, no hidden costs.
I use Rental Center Crete every year for our family holiday in Crete and the service is always speedy and efficient with a minimum of fuss. The vehicles have always been reliable and the choice of vehicle is excellent. The Representative are always friendly and efficient. Value for money is excellent too. I would always choose this company.
Enjoyed the directions from terminal to rental centre video! Service was excellent and happy to find the car had a sat nav which was programmed for our villa address by a staff member.
The politeness and good will to help from both employees during pick up and drop of
It was fast to take the car and bring it back. The price is less expensive than the others on the market in Crete ! The car was perfect, clean and relatively new. Everything was perfect.
I asked a question in the mail, and I got a clear and accurate answer in a very short time. When I picked up the car I was immediately served, same thing when I returned the car.
Impressed by attentive staff who were waiting upon our delayed arrival to Chania airport.
Been using for several years now, always fast friendly service, reasonable price and reasonable cars.
Even though our ferry was around 3 hours late at Hereklion due to re-routing, George was ready and waiting with the vehicle and was welcoming and friendly. He kindly installed the GPS with directions to our hotel in Makrigialos which was great service. Everything was explained to us very clearly and our return drop off was equally trouble free. The website and reservation follow ups were first class. Very happy travellers!!
Great car. Good insurance and the pickup at the airport!
The staff is very helpful as we arrive 2 hours earlier to pick up the car. Clean communication and instruction. And the car is very new and clean in perfect condition. Doing very well in Crete.
clear information, no hidden costs, full insurance, quick handling upon arrival and departure
We used Rental Center Crete 4 times. Every time the process of picking up and returning cars very smooth and always friendly staff. Once had a flat tyre, but the phone service employee quickly explained how to handle this, and the expense was refunded. Cars always in good condition, and the provided child seats are of a good standard. The insurance covering is excellent.
Quite new car, in very good condition. Very professional service.
Rental Center Crete provides a straight-forward, honest and very professional service.
Good value, great service, modern cars
Meeting at airport, very helpful and friendly, everything was made easy for us. The car was good and and as expected from our booking. Great value for money. I can recommend this rental company, I'd definitely hire a car from them again.
Always great, reliable, friendly service. I wouldn't use anyone else.
Excellent service as usual. High quality vehicles - the one we had this year was brand new!
Efficient service, friendly staff and competitive price. Vehicle was ideal for pottering around Crete, overall very happy.
Everything was as promised from booking to pickup and drop off, no delays or problems at all. Would highly recommend them and use them again
I very much liked the all inclusive insurance deal offer. There was no complication in which insurance to take and how much extra it will costs or is it adequate enough, unlike other big names that we had used in our last visits to Crete. In addition unlike them the service was prompt ( no queues) friendly staff and the depot was very close to the airport (walking distance). Liked the car too. Had everything we needed, spacious but not too wide.
No hidden costs, fast service on pick-up and drop-off.
New, clean vehicle in great condition. Friendly staff who were easy to deal with, no hassle and great service dropping the car with us at out hotel then a quick easy drop off at the airport at the end of the hire.
Excellent service - great staff who try very hard to help, no stupid insurance issues.
Friendly helpful staff in a great location and brand new car!
Rental Center Crete is the perfect choice if you are looking for a very good service at the right price. Cars are new and very clean. I really appreciated their policy about fuel.
I highly recommend Rental Center Crete. The service was faultless. The car was new and they were very easy to deal with.
Great service, reliable and on time for pick up at the airport as well as pick up in the port of Heraklion recommend this company
We have used Rental Center Crete for 8/9 years now and always been excellent.
Good cars and good insurance and very friendly people
We loved the warm welcome stepping out of the baggage claim area. There was no delay, confusion, or mixup. Our rental car representative was there waiting for us and that was great customer service.
Great little car and great service! Car was in excellent condition too.
Good price , no charge for an additional driver. I appreciate also quick service, that is filling in a website form before coming and then it didn't last long to pick up the car. Really easy to find the company at Heraklion airport; excellent idea to put on your website a video explaining the way.
I booked in online so there was very little paperwork to do when we got there just showing driving licences. The staff were very easy going and helpful most welcome after lots of travelling. Our car was clean, what I had expected, everything worked and it was waiting for us, I couldn't have asked for more.
I've used you before and was very happy with the service and prices from last time so didn't really consider anyone else this year.
It is great to be able to do all the paperwork ahead of time on-line. I hire from Rental Center Crete every year and love their punctuality when meeting or leaving the seaport or airport. They are always there waiting with a friendly welcome, advice about the island or whatever the need. Their cars have always been pristine clean and never a problem. I was also impressed with how helpful the staff were when I needed to change the drop off time, or venue, at short notice, even on a Sunday evening.
What you see is what you get, straightforward pricing with all insurance included and no hidden extra charges. Friendly and efficient service, collected directly from Chania airport and dropped back as well. Absolutely no complaints.
Ease of booking. I have use you before on other occasions and I trust your service. I am confident that help will be on hand if I need it.
Excellent experience overall - good price, no hassle, no hidden costs. Website is easy to use, with clear correspondence and confirmation. Great service and will use again next time in Crete. Many thanks!
All inclusive package at fixed price. Used them 5-6 times, always great service.
The representative was waiting for us at the airport, very courteous and helpful. The whole process was well organized. We got a free upgrade to a bigger car - that was very welcome given the amount of luggage we had.
Your staff are very friendly and helpful. At the airport we were looked after very well and any e-mails were answered quickly and nothing was too much trouble. We have just booked to come back to Crete next year so we will shortly be booking with you again for June 2018.I will be happy to recommend your company to any of my friends who are travelling to CreteThank you for an enjoyable car hire experience.
Excellent staff. Fantastic service. I have travelled a lot around the world and always rent a car when i travel. I was very impressed with this company, its staff and the service provided.Everything was as advertised. Excellent value for money and a good honest deal. A rare find in today's car rental industry!
More personnel than the big hire companies and very easy to book.
We have rented many times from you. Always excellent service at the airport in Heraklion.
The process to book a car was easy. The pickup and drop off was simple. I received a very nice, clean car that met all my expectations and met my requirements.
An excellent, friendly service and treatment. Vehicle was almost new in perfect working order. Price was the best, including total insurance and no abusing fuel politics like other companies. Definitely I will rent again with these people if I come back to Crete.
Best rental company we have dealt with in all of Europe. Speedy service, every means of making the checkout and return process efficient is in place. Highly recommend.
Very good service. Your representative was very kind, he received us at airport's arrival and gave us all the instructions about the contract and about car, in an efficient and fast way. No queue or delay.The car (a small one) was clean, pretty new and we had no problem with it during the week we drove it.At 8 o'clock in the morning, we left the car in the parking area near the airport and the keys in the kiosk in front of this area, as indicated by your representative, and in a couple of minutes we reached the departure area using the shuttle.Thank you, very good service.
Great employees/service. Easy check in/check out.
Very easy pick up and drop off of our car hire. Everything was ready to go on arrival and no deposit/swipe of credit card was a bonus! Very easy all round and excellent car that seemed pretty much brand new. Thank you very much
Fully inclusive insurance, waited for us at the airport despite delayed flight.
We've been renting 5 or 6 times there and it's always the same service We never had a problem and everything is always goodWe already booked for the summer:)
Great service, pick up and drop off in minutes
Very efficient service it was very easy to pick up and drop the car off. The price quoted was the price you paid.
The friendly and good explanation in perfect English language, The Papers were ready to sign and we could start our holliday .They helped us with our bags.
Fully insured, no deposit, no fuss, very good service.
Great rental company. The staff is nice, friendly and also fluent in English. The cars are clean and comfortable.
The ease of picking up and returning the vehicle. The car and staff member was waiting for us when we disembarked from the ferry. He went over all the paperwork and we were on the road in minutes. When we returned the vehicle we were running a bit late for the ferry. A staff member again was waiting for us and spotted us right away. The return was easy and quick.
No hidden extras, polite and friendly staff, everything went nice and smoothly.Completely satisfied
We arrived at night on 29/05 place as advised was open 24/7 (which is not common )staff extremely polite and helpful even did set up sat nav for us . And now the best part as advised you pay what they say it is and is final price , not like the rest of companies which advertise price ( which seems cheap) and than once you pick it up they go oh there's insurance to pay for this and that and you pay cos you want pice of mind and not to ruin your Holiday so you end up paying expensive amounts (clear ripoff) Check reviews on trip advisor 5star from me.
Amazing staff, the most friendly people. Best possible way to start our vacation.
Great service; checking our flight schedule, the animation clip that shows how to get from airport to rental desk.
Great car, friendly and efficient service. No hidden extras at all as promised on website. Would certainly recommend and use them again, super value for money.
I have just good experience with the company. Friendly and correct employers. Never problems with the cars. Good prices and what a surprise our upgrade to a beetle!!!! Wonderful. Next time again 'Rental Center Crete!'
This was our first car rental at company Rental Center Crete and we were so pleased. Pick up without any problems. Mr. Janis who was waiting for as at the airport was very nice and professional. We did paper work without any problems, very quick and sufficient. The car was the exact one which we booked and prepaid for. Also in good condition and very clean. You do not need to put deposit and you have full insurance for the price which is great. Price was also good value for money. The rental is just 500m away from the Chania airport and they even have a shuttle bus that drives you back to the airport after you drop off your car. Drop off also without any problems. We would recommend this company and if are going to Crete again we will definitely rent the car here again.
value for money, no hidden fees
Very friendly staff, eccellent service in bringing the car to the hotel, very quick drop off at the airport.
Excellent arrangements for pick up with very helpful member of staff. It was good to be able to fill in details beforehand to speed up collection process.
The excellent insurance cover. Good cars, Very good service from the staff who have always been very friendly and have a good command of English. Booking is very easy and saves time at the airport.
Service is exceptional, friendly staff. Prompt service and no hassle. Just perfect level of service one could expect. Right from get go welcoming at arrival and dropping the car off and taken back to the airport. Top class service. I will be definitely recommending you to all friends, family and on Tripadvisor. Thanks.
Professional service, good staff, good car. We will you use again.
quick and easy procedure at the airport, car returned with ease, only had to drop the car off. excellent service.
We did not have to wait and fill in all the paperwork, because we could do it online before. People were very friendly. One put our suitcases in the trunk, while the other helped us with the papers. We left in five minutes in a new clean car!
The insurance included tyres/windscreen etc. which other companies charge extra for. We had no problems so did not have to test the insurance, but initially for us this tipped the balance in favour of Rental Center Crete. The car was in excellent condition.
This was our first time using the company and everything went smoothly and we were very happy with the service. A representative met us at Chania Airport upon arrival and drove us to their office. All the papers were prepared for us so we just settled the payment and drove off in a few minutes. Returning the car was just as easy. We've used many rental car companies and this has been the most efficient company and we'd highly recommend it to anyone visiting Crete.
Brand new, clean vehicle. Fast vehicle collection process due to contract, prepared in advance.
The insurance is always fully comprehensive, so no hidden extra's. Staff are always friendly and helpful too. Our third time of using the company and always been very pleased with everything.
Professional car rental company with helpful and professional staff . Highly recommend.
Excellent check-in and check-out. Friendly and helpful. Really stands out as a car rental proposition. Thank you!
First time renting a car abroad, the Chap that met up at the airport was friendly, didn't mind me asking silly questions and went over all the details, then took us out to check the car over before asking for payment.The same service was provided when dropping the car off, friendly guy, checked the car was ok, then went on to ask if we had had a good trip, seen everything we wanted to, then dropped us back at the Airport. All round excellent Service
We just came back from 10 days stay in Crete. I booked opel astra and we got NEW Hyundai i20 was perfect for two adults and two kids. Great car on narrow streets in town, and winding roads in the mountains. They do not take deposit from credit card!!!! We got free car seat, free additional driver, fair fuel policy. The representative was waiting for me on Chania airport, holding card with my name. Great company, friendly stuff, highly recommended. I would definitely choose them again. Thank you very much.
New car, full insurance and second driver without additional charge.
Polite employees and quick service
Friendly, efficient service and a clean car, liked the fact that all excesses were covered and good communication by email.
No fuss, ready for the customer... the customer is king.
fast, good quality car polite staff always someone there to help if needed thanks again and see you again in the future
Thank you very much for such excellent service - pick up and drop off were incredibly easy, and the representatives that I dealt with were friendly and professional. And, the car was great! We will definitely contact you when we come back to Crete.
I really like that the price you state is the price to be paid with no hidden extras. Really efficient service and no hassle at all.
The pick-up was professional yet speedy and friendly. Returning the car took a little longer as I spoke to two staff members, but speedy all the same. The website, regarding prices, vehicles and insurance, and so on, is a true representation of the company.
Easy, simple and really friendly service which was competitively priced
Very speedy process. Filling in licence details before we arrived made the collection process very quick. On airport collection. Car was good. Staff were great. No additional fees gave certainty on cost as well as the additional driver and booster seat included. Altogether the best experience renting a car yet. Well done.
Simple booking system with no hidden charges. Easy handover of vehicle
Very quick pickup at the airport after having prepared all the necessary information online before arrival. Brand new
Delivery service was very good. The person who gave us the car was very efficient and comprehensive. No problems with the car.
Being met at Arrivals and finding the car ready for us right outside the exit form the terminal building. Having flown into Chania on a late flight and having a young child with us, this was so helpful.
I thought the overall service was great the car was fine - there was water in the windscreen washer - first time in Greece - and there was enough petrol in the car to get where I was going that night. It was great to be able drive the car to departures when I was pushed for time
Trouble free car hire that covered more than most other companies without extra cost.
Great Welcome at the arrivals hall. 2 minutes paper work then very short trip to thd car. Litter ally a few hundred meters from the arrivals hall. Very easy drop off as well.
Yor staff were friendly helpful and efficient
Full insurance cover with NO hidden extras. Excellent car, excellent service all round. I would recommend this company for car hire in Crete without hesitation
Very easy experience, the staff were really helpful and friendly.
It's a ~4th time we choose you when in Crete. What can I say... they are still on the top: a new good car, flawless service...
Quick and efficient service and a decent car
excellent service. I like that there is an attendant waiting with a sign with the name: it gives peace of mind not having to queue. good to have the car just outside the airport. in short, everything ok- is the fourth time we have used your service and I think we will use it again. See you soon
Easy to use and really quickly to get the car. The car was perfect and in really good conditions and it was a really good fit to get to know Crete.
Met at the airport by friendly staff, quick and easy and no hefty deposit held on the card!
Have been using you guys now for over 8 years - i have never had a bad experience. I hope to continue using your services for many years to come. Thank You!
Service and explanation of cash before handover
I like everything about you. But how can you not love the smiles the greet you coming and going, and a turnaround time of pick up and drop off that take about 2 minutes top, each way.
Straightforward online booking procedure. Car was brand new and staff at justrentals at heraklion airport very friendly. Will definitely use again.
Ease of use and clear instructions! We took a lot of searching to find your website in a competitive market, when the service you provided was what we wanted. We were looking for all inclusive insurance deals but we kept getting pizza sliced insurance deals from other companies.
The booking arrangements were straightforward. The car collection was quick with minimum paperwork to do as previously organized online. The car appeared fairly new and there were no hidden costs.
We were very satisfied with staff and service. All was excellent. Thank you
Very easy website and booking procedure; efficient handling on arrival and return at Chania Airport; Car as expected in very good clean condition. Extremely helpful handling agent ... could not fault anything
The staff was extremely helpful and very knowledgeable.
Petros and team, you guys were absolutely amazing and I know I will only use your company for car rental and recommend to friends travelling to Crete.Thank you for everything!
very impressed with the service, I've been travelling to Greece for nearly 30 years
Good and almost new car, no problems with pick up or return of the car, good insurance offerings
Efficiency and speed of pick up and return at airport, friendly advice offered.
All was super great. Better than I could expect. The car was ok. I recommended you to my friends who already rented 2 cars at Heraklion Airport.
Very quick when picking up car and excellent and very helpful staff. I had left a bag at the hotel in Crete and they contacted hotel for me to help my situation.
deposit free, full insurance, nice and friendly stuff
The representative was on time when delivering the car to the hotel and very friendly and efficient. No Problems at all.
The guys were very polite and helpful at the Heraklion airport. They even put our bags into the car. We did not return the car at the airport. The pickup service from our hotel was nice.
The reception was very good. Car clean and in excellent condition. Overall very good. Good insurance no hassles over excess
The car was new and clean, model as per ordered, a short walk from the airport terminal within 5 mins we where on our way. A great and friendly service. Again returning the car took less than 5 minutes. Thank you for making our holiday an easy ride.
easy handling of the car pickup
Easy booking, fast car delivery, fast car return. Full information regarding insurance, terms and conditions. Personnel speaks good clear English.
No security deposit. Flaxible pick up and drop off time. New cars. Really friendly service at desk in airport. Fast response on online messages.
Everything was very easy and just as you said it would be.
Nice car and friendly service
Trouble free from start to finish. Great price and first class service.
Complete details online beforehand and means in car and away within 10 mins
Very efficient service - collected from agreed location on time. Very friendly staff members. Insurance policy (zero excess) was the main reason for choosing you.
Very good car quality and friendly efficient staff
Friendly and professional staff
Good prices, good and fast Service at Airport and in case of problems on the island, modern and reliable cars resp. minibusses.
Easy to get paperwork filled out in advance online and to pick up the car quickly upon arrival.
A very friendly welcome lots of information on the car and great directions
- Very helpful staff.- Insurance coverage for acceptable price.- Flexibility in addressing customer's requests.
Easy pick up. Comprehensive insurance package - the headline rate covers everything rather than having to add a load of extras. Low mileage clean car.
The staff member who greeted me was tremendously helpful! Achilles (sorry spelling!) calmly answered my many questions, and provided excellent sightseeing recommendations upon request. The car pickup was easy and fast. The YouTube video available in advance to describe how to find the pick up kiosk was really helpful as well.
fast and easy. insurance coverings good.
Great prices, excellent pick-up and return, friendly staff
Very uncomplicated contact via e-mail.
Lovely staff. Very helpfull, polite and efficient.
Great service. The guy serving us helped get our cases into the car then explained everything about the car to me. We were in the car and off on our holiday within minutes. As we had full insurance when we returned the car the service was just as fast, quick check over the car and a check of the fuel level and we were off to catch our flight. Thanks to the insurance included there was no need to hand over a credit card. We will most certainly use your service next time we are in Crete. Friendly, helpful staff.
Very friendly staff, excellent service, no hidden costs, nice car
Easy to rent, good condition of the car
Personal welcome, helpful and easy process, car was brand new and exactly what we needed for our trip
Absolutely brilliant service from very first contact till the end. Couldn't expect better online communication. Every question i had was answered almost immediately. Car was very nice and served the purpose perfectly even though i booked the cheapest option. All insurances included so no hassle with needing to chose extras during the time of car delivery. Definitely recommended! Would definitely use again! I wish all car rentals would be that straight forward. Thank you.
Very good vehicle and very helpful staff
We liked just everything, the company is doing all possible to please and help their customers
Employee and staff welcoming and friendly attitude.
Friendly staff, airport rendezvouz, newer nice clean car (white is perfect for the sun), free upgrade of car.
The availability of the service, the altitude of the service, the preparation and explanation of all the documents.
Fast, effective, new, clean cars, insurance covering everything, no hidden prices. Friendly personal.
Welcome at the airport where a friendly lady showed us the way to our car. Quick handling at the office.We enjoyed the friendly reception by your staff.
Quality of vehicle and excellence of staff
We have used Rental Center for our Crete holidays for the last 7 years. Cannot recommend them enough. No hidden extras and very reasonable prices for extra child seats. The service is quick and simple, no long waits after our flight.The cars are usually very new and in excellent condition.. Very happy once again this year. Many thanks.
Ease of booking and friendly and helpful staff
When starting the rental, the staff was very kind and friendly, and very supportive. I was able to start my travel without any concerns.
You made it really easy for us and very friendly staff. Definitely the easiest car rental we have used.
Pick up of the rental car at Heraklion Port on arrive was excellant
Price is very competitive. The service is perfect
the service was very good! pick up from hotel the car and as well turn back in hotel! without any problem! great work!
The initial greeting and overview of vehicle including directions was very helpful and very positive and high energy.
delivery straight to the hotel.
BRILLANT!!! Car ready and waiting for us the man helped us put in our cases and set up Tom Tom. There was no added charges and just dropped the car back no problem!The staff were very helpful!Very happy with this car rental
Everything was great, the person waiting at the airport was very helpful the car was brand new and perfect. Dropping off the car was also very easy.Thank you Rental Center Crete
Speed of service upon pick-up and drop-off. Detailed information provided. No hidden costs
Simple, good price, nice staff.
the best is the delivery of the car in the hotel !
The staff at the airport was very friendly and polite. They gave information on how to use the car, all necessary buttons. They also provided contacts in the case of emergency. The car was new and super clean. It worked perfectly. I enjoyed driving it. Thank you!
Great pick up service straight off the boat.
New modern cars and ease of pick up competitive prices
friendly and efficient staff members,excellent service
Quick efficient and reliable service provided by friendly staff
From the ease of the on-line booking; competitive pricing, the all inclusive insurance, meaning no hard-sell when collecting the car; the friendliness of the staff when collecting and dropping off the car; everything was very, very impressive and stress-free.I would thoroughly recommend Rental Center Crete.
Everything was so easy. From the initial booking to the instructions on how to find you. It was a fairly new car and the satnav was brilliant being able to chose a language.
As always could not find fault with anything, the service was very quick when collecting and returning the car and the car was new.
We have used your services many many times and are always happy with the service
Friendly, efficient service. All in one price, no extras.
Rental Center Crete brought the car to my hotel right on time and we very efficient throughout the process.
Quick, hassle-free, nice new car - no problems - excellent service.
Usual ease of doing business. No hidden Extras just the price agreed for a really good vehicle.
Thank you for your excellent service . It was great to arrive at the airport and receive our car so promptly.
The delivery of the car at the hotel and the pick up after usage at the destination location
real full insurance, very good car condition, pick-up and drop-off at the airport
Comprehensive insurance and the quality of the car.
Easy. Representative was super nice and friendly. Car was easy to drive, good gas mileage. All good.
We have hired our vehicle from Rental Center Crete sine our first trip in 2007. The service has always been excellent, cars are always good quality, fuel policy is fair and the full insurances policy is much better than competition who offer savings on the website then charge you more once you have signed up for CDW etc. We would not consider using any other company for our car hire in Crete.
Simple all inclusive price from the first search is excellent and saves a lot of time rechecking multiple sources.
Friendly staff. Quick efficient handover at beginning and end. Easy to access from airport - cartoon video guide very helpful
Very efficient and staight forward with no surprises or hidden costs
You have final prices, I don't have to care about hidden costs. Your cars are reliable and comfortable... and it is very kind that you remember the returning clients... :)
Very efficient, quick and friendly pick up and return
Great staff at airport. Friendly and very efficient . A real pleasure.
We got picked up at the airport and in a couple of minutes everything was fixed.
Very short time spent with papers if is completed on-line in advance.
Staff attitude and assistance. People were extremely helpful and eager to serve.
Quick and efficient way of picking up the vehicle from the airport.I will use this company again. Very Good...
Easy to rent. Very nice staff. Ability to fill-in all the document before you arrive so you just get the car
The agent meeting us at the ferry terminal was very patient. He thoroughly explained the operation of the car and details of the rental agreement.
The staff was incredibly friendly and took their time explaining the features of the vehicle
This has got to be BY FAR, the BEST car rental experience we have had ANYWHERE in Europe. The ease of the process, the professionalism of it's employee's and the vehicle itself was absolutely flawless. I advise ANYONE looking for a rental in Crete to use Rental Center Crete. We paid in full when I made the reservation, as well as filled out the required information ahead of our arrival. And when we arrived a the airport, it too all but five minutes to collect car and be on our way. The price of the car is INCLUSIVE the ZERO excess insurance. Meaning the total price of the car is what you pay- there are NO additional cost at pick up, OR deposits charged to your card.
Good location at the airport, easy booking, pickup and return
Excellent car, good service, clean car.
the staff were very friendly and the check in process was very quick- no hassles!
Waiting for us in arrival and speedy hand over.
The fact that there are no additional clauses or charges about possible insurance excesses. Fully covered.
Price, insurance, car condition. Manager helped us to load all the suitecases into the car.
Not having to queue and to be met personally by a representative. I also liked that you provided full insurance cover at a reasonable price. It was a good idea to offer the option of providing all necessary details in advance to save time.
All inclusive price and efficient service
Collection and pick up was very easy and straightforward. You spend very little time getting your car and getting away which is a bonus when you just want to start your holiday as quickly as possible.
frendly staff, good car
Ease of booking, good communication, vehicle was new and clean, simple pick up and return
No need for large credit card deposit was main reason for using your service.
Just to mention a few:- Hotel car delivery/ pick-up service- Efficient pick-up and delivery transactions- Good location at the Heraklion Airport- No extra charges for a few extra hours of car use. With other car hire companies, as soon as you use the car for an extra-second beyond a given day, they immediately charge you for an extra-day. This is quite exceptional I think.- No hidden insurance fees make the whole process TRANSPARENT! Excellent again!
Staff were very accommodating when our flight was delayed and we arrived very late in the evening. Great car and good service
No fear of being ripped off, no hassle, good customer services. You are the best rental service I have used
Friendly service, fast pick-up and convenient drop-off. We have been using Justrentals for the third time and we were always very satisfied.
Lovely welcome at pick up. Excellent service as always. If I need a car next year I will certainly book through your company
The service is very good. You are greeted at the airport and taken to the car. We have hired many times over the years from you and have never been disappointed.
The car was in perfect condition and spotless clean!
Very easy pick-up and drop off of vehicle. Was met at the port as i got off the ferry, made it quick and easy to get on the road.
Staff very good from pick up to drop off.
Friendly, prompt and efficient service. Thank you!
Easily booked, No payment holding, No deposit.
Speed of picking up car when you give licence info etc before travelling. Saves a lot of time. The agents have always been good and clearly understand and speak good English.
Everything - ease of use, fact I didn't need credit card, really simple, good price, wonderful service was very impressed, the best car hiring experience I've ever had!
You were very kind. It was the right time to bring the car to the hotel. It was easy, no problems.
Ease of picking up the car. Good customer service. Nice, clean car. Have used Rental Center Crete twice before and will continue using
Been using you for over 10 years and you deliver a great service with no fuss. I liked the i20 car - really good.
Booking was easy/efficient. I like Hotel delivery
We had a very positive experience with a warm welcome and special tips on quirks of the car that we rented.
Everything was well explained and no credit card deposit required
speedy , simple service
This was the second time we rented a car at Rental Center Crete. We do that because It is easy and the car is waiting at the airport and the paperwork easily done and then the necessary explanations given in a polite tone. The same when you bring back the car. We will surely rent a car at Rental Center Crete next time we come to Crete.
Ease of car collection and Full Insurance cover with No Excesses.
Quick handover of the car when we arrived and a nice introduction.
Uncomplicated, inclusive price structure, minimal fuss with paperwork, very pleasant staff. Excellent vehicle.
speed service at aeroport
Very good prices staff are very friendly and helpful.. even going out of their way to load our vehicle and unload the vehicle.. i was most impressed each time i hired a vehicle i was given a nrand new car.
On our first day we incurred two punctures at the same time from debris in the road at a remote spot near the south coast. They dealt with our problem promptly and professionally and we were extremely grateful. We shall certainly use them again when we return to Crete in October and would recommend them without reservation. First class.
Everything was very easy
Good website, clear information. Great to have full insurance
Good customer service, a great car at a very competitive price.
Very good service
the quality and speed of service, package of insurances, vehicle status, return and receipt of the car at any time
Ease of pick-up and drop-off, excellent service
All inclusive price...no hidden extras, easy to use, all round a good experience
The easiness all the way
Great service , no fuss, polite and great to deal with , car was better than expected. Will use again next time!
Professional service, very good car condition. I was positively suprised by diesel engine although I booked gasoline.
Great friendly attitude
The fact that we were allocated an Ypsilon, our preferred car!
Simple to use, all inclusive price
Pre-registering saved precious time at airport. Easy to find on arrival at airport. We were expected
The good service, the state and qualitity of the car, the price and full insurance
Good reliable service and excellent prices.
You provided me with a lovely, well presented new car (Hyundai i20) which was very economical and very quiet.The car was delivered to me where I was staying, and because you already had my details as a returning customer, everything was completed very quickly.
It was the 9th time I rented a car, this time a small and again no problems at all! They are located just across the street at a 2 minutes walk. The Staff is really really friendly and have always a little private talk (Not just business I mean). While I did the paperwork another Staff member put our suitcases in the car. He explained everything very clear and within 5 minutes everything was fixed. Dropping the car was simple and quick as well, just a little talk and no problems at all. Insurance is really All-inclusive, no surprise, their Price is their Price .. and I like that. Thanks again guys and see you again at the end of June this year !! Bravo !!!
Friendly greeting at airport and quick hassle free payment and departure from the airport in the car. We broke down on the south part of the island and within 2 hours we were picked up taken back to Heraklion and had a replacement car straight away. I would certainly use this company again.
They give what you ask. No less, no more, and for the correct prize
I liked the excellent service, the transparency regarding cost and how comfortable and easy it was receiving and delivering the car. I just enjoyed it and was relaxed by the freedom having a nice car with safe insurance and free kilometers on vacation. Thank You!
Everything is so quick and efficient with JustRentals.From landing to driving away from Chania airport was just over 30 minutes! Superb, never any drama,this is the 3rd time with this rental company and we will be using them next time in Crete without a doubt.
We got free upgrade - nice Lancia Ypsilon. Quick car pickup and return.
Easy to choose the vehicle, punctuality and kindness of employee.
Ease of use of website when ordering. Very courteous employee who met us at the airport. Car in sound condition. Excellent prices.
We have used you for the past six or more years and have had no trouble with the service excellent
Price, location, service
The efficient service and the fact that the rental prices include all insurance costs.
Everything was simple and excellent. Highly recommend this company and of course will use myself while next trip. Thanks.
Fast friendly service. Car was delivered and collected to /from our hotel. Car was fully insured with no ''hidden'' extras. Couldn't have asked for any more. Faultless.
Accuracy, efficiency, friendliness
Really quick and efficient pick up and return and helpful staff.
Easy and quick service
Simple charges. No extras
Good deal on a car rental in Crete. Easy pick-up and drop-off at the Chania airport. When we had a problem in the middle of no where, they sent out help that arrived within 35 minutes.
Very efficient and reliable. I felt that the company were honest and trustworthy and would highly recommend them over other larger car hire companies which I have used in the past. No hassle at all and they were very flexible and understanding when we missed our flight and had to change our pic up time. Excellent service.
Friendly, helpfull and a "don't worry" mentallity. That is how I would describe JustRentals.
You are working fine, Thank you! Will chosse your company next time again.
The car was delived to the hotel and it was well explained.
Good prices. Proper insurance, no hidden extras. Good cars, friendly efficient service...
Reliable provider of car rental service.
full insurance included no hidden extras,un like others
friendly service and quick administration
friendly and efficient, somebody waiting for you at the airport, all insurance included
Loved the reception being so cheerful and speedy late at night and also the very quick return check. The car was fine for our visit although greatly under powered on mountain roads and for inexperienced visitors it could be inviting driving mistakes. The car was very economical and clean.
Ease of handover
Very friendly service, clean and new car. No need to use insurance but was very comprehensive. Easy to find location at Heraklion airport. Very satisfied with service.
Rep was very friendly and helpful
Professional, efficient, friendly staff
Friendly excellent service and liked the meet and greet which went swiftly and convenient
The simple service both picking up and delivering the car
As already other wrote, I can say that everything was smooth and precise as already agreed before. The delivery of the car was great. An rental car employer was waiting for me at the airoport and deliver me the car. The car was great, almost new and very clean. All the service was at the top level. Thank you for everything. I will recommend the service to all my friends.
Very helpful staff. Impressed with no excess insurance.
Didn't get ripped off with petrol and insurance.
Really good price and cars. Friendly staff .
Excellent service at airport!
Easy to operate, nice service, good price!
Great price, full insurance, everything easy and without any problems.
Car was in perfect condition, services were quick: booking, taking car, leaving car, price.
The good car en fast service at the airport
The good prices, insurance covering and the friendly employee delivering the car in Chania airport.
Just one Price including all..... Easy Pick up / returning.....
Easiness of booking, no waiting time on arrival.
EVERYTHING ABOUT OUR RENTAL EXPERIENCE WITH JRC WAS SUPERB. QUICK AND EASY TO BOOK ONLINE, NO QUEUING AT AIRPORT COUNTER AS REPRESENTATIVE WAS WAITING FOR US. PAPERWORK QUICKLY COMPLETED AND EFFICIENT EXPLANATION OF VEHICLE AND RETURN PROCEDURE. GREAT LITTLE CAR AND FIRST RATE SERVICE - HIGHLY RECOMMEND JUST RENTAL CENTRE CRETE.
Returning the car was easy
All inclusive insurance clearly shownEasy to communicate with ,Flexible when we wanted to change return arrangements
All good ð???
It was a very easy to use service.
It was a very smooth and easy to use service. I would have to say it is the best I have used.
I really do not have a reservation. I am pleased .Samochód new, clean. You respond quickly to any request. Full insurance gives komfort.Firma Your deserves recognition. Thanks to you, stay on the beautiful island of Crete was very successful !!
The kindness of the staff. The cleanness of the car.
Car was in very good condition, diesel.
Hassle Free car rental, not like the bigger companies who cant think of enough ways to confuse you and take as much money from you as they are legally able to.This was a fast uncomplicated and very good value company to deal with no hidden extras all above board and transparent, no big deposits or messing about with excesses, fuel etc. I would highly recommend the company, a pleasure to do business with. Thank you
The ease of booking and a very friendly team. Highly recommend.
Just Rental Center was the best car hire we have ever had worldwide. It was easy to book and very clear about what cars they had and what they could accommodate in luggage etc. We booked a Roomster and that is what we got. Amazing and perfect. The pre rental web form filling meant everything was ready when we arrived. We were met as promised with a name board, although late in the evening, and because all insurances, waivers, taxes etc were covered, we paid what we had agreed, less the deposit, and off we went, and returning was just as simple. No paperwork. They were waiting for us., and their station is not far from the terminal.. just a short walk. Keys back, they helped us unload and off we went. We would use them every time. It's a pity that other places don't have something like them. Also , another real plus was the free second driver. My husband usually does most of the driving, but doesn't like night driving any more - but it isn't worth paying a lot extra for a second driver. This way I could drive at night or just to get groceries and there was no extra cost. And it was all much cheaper than the big multi-national companies, with very friendly service.
Justrentals service is professional car rent company. Plus for waiting for customers on the airport. No hiding coast, no deposit and decent price.
A staff attitude, vehicle quality and a price
Quick and easy booking on website and easy of car collection and returning car.
Friendly welcome by staff and helpful clear information.
Smooth and easy process when picking the car up
De zekerheid en het gemak.
Accueil et rapidité de livraison du véhicule.
Quick, efficient and very friendly service - everything was in order and ready for us upon our arrival, and again when we returned a week later to drop off the car. Upon our arrival we were able to phone the company directly, there was no hidden costs or retainers to be paid, and we received a very helpful map and directions to get to our destination, and a contact nr if there would be any problems during our stay. We really appreciate this fantastic service!! Car was new, clean, easy to drive and perfect for our week stay in Crete. Thank you so much; we have never had such smooth and efficient service when renting a car - we will use you every time we return!!
Very fast pick up and delivery process and helpful staff.
The uncomplicated professional serious handlingfriendly staff
The rented car was quiet new and in excellent condition
Good value and everything included including toddler car seat. Good location next to the airport. Friendly staff overall. Clean car in good condition.
Reliable and good cars
Being met at the airport individually even at night. Minimum paperwork. Fully comprehensive insurance means just that. System for returning the car to Chania airport. Whole experience is minimum hassle and cheaper than some other companies. I regularly recommend this company. Second driver included free.
Good, reliable service, a nice clean car that worked very well. All that at a very reasonable price. Thank you!
The fact that someone met me at the airport and put my case in the carexplain
Very easy and good service
nice and easy to use
Very good service, fast pick-up the car at arrival in airport. Brilliant!!
The whole experience was excellent.
The possibility of concluding a full insurance.
Excellent friendly service.
WHEN YOUR STAFF MEET US IN AIRPORT
The best thing about Just Rentals is the easy and fast collection of car. Within about 10 minutes of being met at arrivals we were driving away. Brilliant!
easy and fast pick-up at the Chania airport, pretty new car
No extra fees and no other "surprises" are very well appreciated. Kind staff waiting for us at the airport.
staff awaiting our arrival in chania airport
Tout était parfait de l'accueil à l'aéroport jusqu'au retour du véhicule.Agence sérieuse a recommander sans hésiter, véhicule en parfait état comme neuf, 30 000km au compteur, toutes assurances incluses. C'est la 2ème fois que je loue avec just rentals et je suis satisfaite à 100%.
Very good value, the car was clean and new. We were meet at the airport by a member of staff who was friendly and helpful.
We have rented cars from you for many years-- often twice a year. We have also recommended you to family and friends who also use just rentals regularly. This is because of the good service and excellent quality of your staff at the airport. They are always helpful, friendly and very efficient. You should be proud of them. Many thanks John and Nicola Price.
All inclusive insurance and ease of booking etc
Simple prices, no hidden extras, able to add 2nd driver at no extra cost.
Ease of collecting the vehicle from the airport.
The quality of service
"Easy to use". It means very simple and friendly comunnication.
Helpful employee (greetings and thank you :), well cleaned and maintained car, full insurance, free extra driver. Thanks a lot!
Good service and quality
JustRentals staff did their best.
Met us at the airport. Car was in good shape. Easy to return car. Overall, we had a great experience with your company.
We have used you for the last 3 years because you do not try and sell us extra insurances for bla bla bla! like all the other companies do. Great
We were met at the airport right after we arrived and had a quick, smooth process to fill out the paperwork and get the car. The drop-off shuttle service from the rental car to the check-in terminal was great!
well organised process
quality of the car and the service
Impressed that we were met at Chania airport rather than having to find the Just Rentals office.The Express Delivery worked very well.We had previously booked with Just Rentals in 2014 and the service this year was consistent.
It was all OK. I had no problems at all.
We're glad you sent this survey because we intended to write to tell you how glad we were that we rented a car from you. We loved the concept of a price, perhaps apparently higher than others, which included everything so that there were no surprises or sad discussions about insurance charges or other items. And we found that you were very intelligently operated with a view to making the car rental experience efficient and friendly: the web site was clear and clean, there was personal and quick email response to our inquiries, you collected advance information to allow the pick-up time to go very quickly, and your service in meeting us on arrival and explaining the features of the car was excellent. Altogether you did a great job and we would be happy to recommend you.
It was the third time I rented a car in this company, I can't remember some problems I've ever had.
easy ,fast ,friendly and correct
The Insurance:- You knew what you were paying for, no unexpected surprises unlike other companies we have used in the past.The meet and greet was brilliant - within a few minutes of arriving at the Airport we had the car and were on our way.Similarly when we took the car back it was that same brilliant serviceWe will certainly recommend you and use you again!
Always respond to queries quickly. There at 3am in the morni9ng smiling and helpful
All was very good
Very reasonable all inclusive prices,and very efficent
Reliable great car great serviceWe love u and Crete !!!
You were able to help me out with a last minute request with a car that was perfect for us. Great service!
Good service and welcome at Chania airport. Price is competitive and we are confident about services and insurance. Car was perfectly clean. No problems during 4 weeks. No problem to keep the car one week more.We use services from Just since 8 years and are happy.
Not to have to think about insurance excesses, cover etc
No hassle cover for everything, with a reasonable price and good vehicles.
Fast friendly pickup, reliable car, easy drop off
Car was suitablefor the roads in Crete, was kept in a good overall condition. The staff was quick and friendly.
The insurance coverage.
friendly greeting at Arrival gate. Ease and friendliness at car pick up desk
The good quality of the car
Everything is included in the price
All inclusive insurance and quick delivery of car at airport. Very efficient
Quick easy and value for money. No hidden extras.
This was by far our best car rental experience. Within 15 minutes after meeting at the arrivals we got our car keys and drove away. Very friendly staff.
We were met at the airport and taken to our car and were driving off within 10 minutes. Much better than waiting in a queue, filling in forms etc. I like the fact that we emailed the necessary details to you so the handover of the car was very quick and efficent.
Transparent pricing (total coverage insurance included), easy to grasp internet site, quick response, no waiting time for the car.
I've been coming for over 10 years to Crete and by rental Just, which says more than enough.a satisfied customer
vehicle, staff, location