The car arrived shortly before the arranged time and was also promptly collected. Your employees were efficient and friendly
The price, the insurance, the fact that we can pay with any debit or credit card.
Ease and speed of picking up and handing over the car the attitude of the staff; congrats!
I really liked very attentive an supportive behaviour of the staff when I picked up the car. The person explained me everything and also helped to find my hotel in the navigation system. It was evening, dark, and he checked my lights. I felt very comfortable and surprised of the excellent service. I called the support service once later when my steering wheel was blocked and I could not start the engine. The call was answered immediately, and I could start the car two minutes later :-) The pick up, and return were fast and easy. Excellent price-to-quality, please keep your service on this level :-)
Uncomplicated, fast and friendly service. It was great that a car was still available at a later time.
Really good experience. Easy and fast service. Really good price. Insurance covering .
Thank you for the service, for the safety car and for the fast check in
It was easy to find at the airport and the staff was very friendly. We didn't have any problems with the car.
Ease of booking, good all inclusive insurance. Friendly staff, much more looking professional set up in new office.
Very efficient service. Car was ready on time, clean and staff were very friendly / professional.
Everything was so easy and we even got a better vehicle which was a plus having two disabled passengers.
Speed of picking vehicle up after the flight, also the return , and the staff were very good.
Car rental, serious, friendly, no worries. when i come back i will stay here. very very good ! m. De freitas.
The car was in perfect condition, they have the best prices.
Easiness, intelligibility, punctuality, professionalism, attitude to clients, car delivery service, professionalism, neatness of vehicle - all this are on the top level.
How easy and straight forward the booking was and with no extra insurance to pay. Friendly and helpful staff for changing bookings during these strange times.
It's just easy going ... eveything included ... thats what counts most in vacations!
I loved how easy it was to reserve and take possession of the vehicle as well as how easy it was to return the vehicle, quickly and without any problems.
From the beginning until the end it was easy and nice! No problems at all!
Excellent service with an all in price, no hidden extras or hard sell when collection the car. Will definitely use again on my next visit to Crete.
Very professional, friendly and totally serious business attitude, car in very good shape, no hidden extra charges.
How easy everything worked and especially the no hidden costs policy. This is how all other rental companies should work. Really good job here.
The help you gave me with my wife being in a wheelchair was excellent. Thank you.
There was no battle about insurrance stuff and attempts to sell extra's. Great to be able to fill all out in advance so you are on the road in minutes after getting there.
Friendly, efficient service, good staff, car in good condition. Altogether excellent.
Excellent quality cars at a very reasonable prices. It's the second time we've rented from you and both times the service has been superb. Thank you.
Excellent website, helpful friendly staff, collision damage waiver excess included in rental price, nice cars in good condition.Very quick responses to enquiries
Everything is ready when you pickup your car.No worries about insurance or other things.Nobody who tries to sell you extras.
Fast procedures, nice staff, good location near the airport
Quick and efficient service. Someone greeted us at arrivals and there was a short car journey to the office where everything was explained clearly and payment was taken. The whole process was easy and efficient. We were given a free upgrade which was a great gesture! The car was excellent, had no problems.
Clear communication, smooth and easy transaction. The car was very clean and made COVID-proof for the handover.
Easy rental procedure, the car was fully covered without exces and other deposits. I received the xact vehicule that I rented on web site. Good car 14k km. Easy pick-up and drop down.
Viewing the reviews the company seemed reliable compared to cheaper options, and indeed we were very satisfied with everything. Including very nice treatment when we were a bit late for our flight at the day of returning the car. Thank you!
Absolutely super! Good service, nice people. Works fine to do all the paperwork in advance through the computer before arrival. Also the booking without creditcard went super! See you in May!
A very efficient and stress free service - the new office site is also an improvement. We will be booking next year.
Easy online forms, 3 mins from turning up to leaving with car.1st class.i wouldn't recomend any other car hire in crete. top class service.give this company a chance, you will be impressed
For the fourth time I've chosen to hire a car with you! Everything was fine, kind staff, good car, speedy service.... I recommend Rental Center Crete a lot!!
We were unfortunately a bit late and also for our ferry. They drove us spontaneous to the harbour! How nice and polite! :-)
It was our 5th rental with RCC, no problem, go for it, this car rental agency is great!
The ladie was very kind, fast and good service. Price and car was very good. We will rent a car with you next year.
Excellent customer service. Really easy website and immediate payment receipt delivery. We were collected from Arrivals immediately. Very helpful gentleman in the office. Quick and easy admin - on our way in under 10 mins. Brilliant service all round. Would definitely use Rental Center Crete again. Great worry free driving with the all inclusive policy. Great fuel policy - no requirement to pre-pay fuel.Is there a returning customer loyalty system?A great experience with Just Rentals. Thanks. Rob
Your pricing was competitive. We were met in the terminal and taken straight to the office. There was no extra selling of excess insurance, 2nd driver was included it was all very quick and efficient. Thank you!
Close to airport, clean car, ease of overall experience and dropping off after holiday
Full insurance, no hidden costs, speed of pickup and return, second driver included.
The whole experience of using Rental Center Crete from picking the car up to dropping it off was great no problems at all which in these times of covid 19 did put my family at ease. The staff at the hire centre were very friendly and helpful the car was very clean inside and out but the best bit of the whole process was that there was no hidden charges what price you are given at the beginning of hire is what you pay and i will definitely use Rental Center Crete again.
Staff very helpful when i called on the phone with covid 19 questions, staff on pick up very helpful paperwork was fast and staff on drop off very helpful too
Super clean car (covered with plastics when received). Very few kilometers only 17000 when received
Very welcoming. Meet and greeting on arrival and taken by mini bus to the office around the corner. Done and dusted in minutes. Make sure you fill in and send over the pre detail forms received by email to speed up the process. We are already in the process of booking for next year and will definitely be using you again. Thank you so much as this was the 1st time renting a car abroad. Filled me with confidence. Kindest regards kierren
Easy booking, We got the car very quickly, the personal are very professional and helpful
We were in Greece many times and rented cars with different companies. This time, we finally got a fairly new vehicle in which everything was functioning. We hope this will remain your rule in the future. If so, we will be glad to hire your cars also in the future.
All forms filled in online in advance making for a quick process. Car was at the port when we stepped off the ferry and we were dropped back to our hotel after dropping the car off, great service!
No waiting time when picking up the car. Very friendly staff, they have even saved our destination address in the GPS.I have recommended Rental Center Crete to friends!
L assurance tout risque a bien fonctionné,Je suis ravie que justrental a bien voulu nous accorder 1h supplémentaire pour le retour du véhicule sans frais.Ils ont bien voulu garder notre valise pour la dernière journée avant le départ Ce sont choses qui font la différence
Without doubt best car rental service we have ever used! Everything was a pleasure! We will definitely be using you again.
Clear and easy handling of the rental, and the state of the car (near as new, only 1000 km on the clock).
Honest, good customer service. All rental companies offer the option for reduced insurance, knowingly putting customers on a budget at financial risk. You don't do this and yet your prices are competitive. The car was in impeccable condition, the process was quick, straightforward, professional and friendly. The website was straightforward and overall this is the best car rental experience and offer I have seen. Very proud to see Greek companies outperforming all the big rentals out there.
Best and most professional hire company we have ever used. Particularly like that all insurance is included.
The reservation via internet is very easy. I liked very much that Rental Center Crete asked details for the rental agreement in advance so that the contract was ready to sign at arrival at the station at Heraklion airport. The staff were very friendly and helpful.I also like very much that at least one additional driver is free of extra charge though my partner left her driving license at home this time ;-)
The staff was very kind, the car was ready as soon as we arrived (they are very close to the airport, about 3 min walk). The car was sanitized and clean. The price was excellent and the full insurance was included! I highly recommend this company!
Smooth process from start to finish! Couldn't have been better and I look forward to using you again when I visit next!
When we received the car, the lady did a very thorough explanation about the car. (Most importantly how to open fuel door because it's different from car to car)
Very quick to respond to problems, especially when we locked the keys in the car. Sorted very satisfactorily.
Really good rental experience very smooth check in and the meet at the airport was great. Good car nice golf fairly new and in good condition. Really great service with very friendly team
Quick pick up of car on arrival. All staff very happy to help. Had no problems at all. Would definitely use again.
Very friendly people, made us very welcome, nothing was rushed and everything was very straightforward. Very easy, very reliable, no surprises and no waiting.
From the pick up on arrival to the drop off at the departure gate everything went so smoothly and efficiently. Thank you for making this trip so enjoyable hope to use your services again on our next trip.
Service and Car was perfect! Personal very friendly and helpful. Next time in Crete we choose it Rental Center Crete for sure!
I liked the ability to provide all the information online to avoid unnecessary procedures when picking up a car. Also I liked the professionalism in your delivery of the vehicle. Your employee called me on the phone before we disembarked from the ship and explained where he was with my name written on a piece of paper. What I liked most was that you drove us to the airport building after we returned your car.
Thank you for your service, My 3rd year choosing your company. No let downs.
Your performance! You were there when you said you were going to be there (at Chania Port) and made the whole process as expedient as possible. The explanations from the first person we met were crystal clear! The return of the vehicle at Heraklion airport was also very quick. The staff we spoke with were highly professional and courteous. I would use you folks again in a heartbeat.
Fast, efficient service. Excellent communication throughout! From booking the car online to picking it up to the airport, the process was easy and efficient. Staff were professional throughout. The car was immaculate and we were on the road in no time. We had the car for two weeks, no problems at all and unlimited mileage helped us explore the island in full. Drop of was again easy, fast and efficient. This is the second time we used Rental Center Crete and when in Crete again will make sure we use them. Thanks for excellent service!
Fast service. I got a very new car. It has gone 5000km. And it was very clear.
Easy to find, friendly and helpful staff. Car was great, no problems at all, would highly recommend. Definitely use again.
Excellent service. After a slight hiccup with our collection time, the staff were so helpful at every step.Our luggage was loaded, car sterilised ready for use, complete run through of the car and navman operations, and even some tourism advice. Super friendly, excellent English, and a great price including insurance, second driver and a bumper seat for our 7 year old. Highly recommended.
Everything was easy and quickly, we had car for 8 Persons baggage and we had enough space..
Very good explanation in Dutch at your website. This website is really excellent. All my questions were answered in a very naturally and easy way. Also the good coverage of the insurance I liked very much. Really outstanding!
The whole experience was smooth and easy. From booking online to meeting the gentlemen at the airport and being driven to the center to pick up the car. And then dropping it off - all of it excellent. I would definitely recommend them. I liked that there was no holding fee on your credit card and their insurance cover was great. We were more than happy with our experience - thank you!
Everything was perfect...although the car was not directly next to the airport, but they managed the perfect way of delivering all customers together where we were able to pick up the car, which was chosen before online...
This is my first rental experience and I was really surprised how easy it was. Car was clean, comfortable and easy to drive. I really enjoyed it.
Professional contact. Good explanation how to find office at the Heraklion airport. Perfect online guidance with forms which could be pre- filled.
The car was operational, there were no problems with its takeover and return.
Great experience with Rental Center Crete. They were recommended to us by the villa owner and I'm pleased we followed their advice.
Excellent service, car delivered to me on time and the collection was easy and efficient.
Friendliness and ease to use the service. The pre-check in was definitely great to speed up the process!
Professionalism, being a local company, providing hussle-free full coverage with no excess
At Rental Center Crete i liked most the punctuality, measurement against Covid-19, customer, service, friendly and helpful staff.
It was very easy to get the car, and again to return the car after our vacation. Everyone was nice and helpful, and the car was in very good condition.
Rental Center Crete was prepared that we arrive, they knew my name, took the baggage from the taxi to the rented car, which was ready to go. Very good, fast and nice service!
Thank you so much for allowing us to move the rental date after the Greek Government delayed when flights from the UK would resume. We had a lovely time in Crete, everyone was so welcoming.Tim
Fast, easy and a good and clean car right at the airport. Full insurance without having to pay for extra coverages!
Fast delivery, nice employee attitude, received the car that I wanted. Totally recomended it ! Great job !
Efficient service, picked up at airport, paperwork completed in a couple of minutes and on my way. Dropped off and inspection completed in a minute. Car pretty new, spotless inside and out. Happy with the overall service
The car was almost as new; fast pick up and drop off; discount for returning custumers; friendly staff; before use car was disinfected and steering wheel, transmission etc were wrapped; fast response to emails
Everything was perfect !Staff very gentle, the car was perfect and everything was easy !I recommend
The person who met us at the airport was great. Very friendly and helpful. He made very good first impression, very professional and friendly. The car was great and also amazing that we got a free upgrade. Also the price that we got compared to the other rentals was much better, which was the main reason why we chose your services.
The preparation in advance for check in, and the personal welcome. The car was very very clean and exactly what was agreed
I fully recommend them. Everything was as established, they waited for us in the airport, the delivery of the car was ok.
The service that Just Rental Center provide is very fast and without any problems, the paperwork take just a few minutes, from my point of view it was the best experience . I recomand this company !!!!
Support and fast feedback.Car pick-up time was adjusted by the company easily and fast due to flight delay.
Staff were very friendly and very helpful, never tried to get us to pay for extras we didn't need/want. The car we were given was almost brand new and was actually an upgrade on the type of car we had paid for. It was spotlessly clean.
I loved the fact I was met at the airport, and within a short period had the car ready to drive off around Crete. The lady we met was helpful, friendly and efficient. It was a great start to a magnificent holiday
Always a friendly face at the airport and very easy to use the website.Thanks also for speedy responses to my email enquiries.
It was quick, easy, absolutely zero access or hidden fees. I did not need to use the insurance so I cannot say if something had happened I would still feel the same way. Until then, they will remain the only place we rent a car from. Great service! All staff was helpful, funny and kind. We will be back!
We were very satisfied with our car from Rental-Center-Crete. Their agent met us at the port in Heraklion and gave us a very thorough explanation of the the rental contract, the car, and tips for driving through Crete. We returned the car at Chania airport and the agent there was also very nice and the process was very easy and straightforward.
The staff were very helpful and pleasant. The pick-up process was efficient and quick. No hidden costs. Good vehicle.
The car was great, only 5000 miles in the clock. I like the fact you don't have to hold massive deposits on your credit card. We will be back Ashdon next year.
I have been coming here for years and everything is always well organized.Until next time.
Friendly, excellent English and cheerful. No queue and the car was ready and waiting.The car was in good condition and the lack of 'extras' and 'just in case deposits' was most welcome. Pay, drive, return. Easy as that.
Car was in good condition and economical on fuel. It was clean. Lady was there to meet us despite our flight arriving later then planned. Good as always
I'd already choose you in 2018 because of your Insurance coverings. These are serious and better than others.
All staff were extremely helpful. It was the best experience I've ever had renting a car. Delivering the car to our hotel was extremely helpful. The one simple price with all insurance included was great, I hate extra surprise charges. Would definitely recommend to anyone needing to rent a car in Crete.
Fast receive and give back in the place where need it. Very good servicing, new car, very good condition. Thanks about all!
This is the most hassle free and straight forward car rental agreement I have ever had. Usually I worry that I'm going to be oversold abut my experience with Rental-Center-Crete was the exact opposite. When I made the booking, I got feeling of satisfaction and that continued when I came to collect my car. The process was straight forward, the staff were an absolute delight and highly professional. Returning the car was equally easy. No fuss and smooth return. I highly recommend Rental-Center-Crete to anyone thinking of hiring a car.
Company's representative was waiting for us as we arrived though our flight was delayed. With nice and quick service we were ready to start our holiday. Got also good advice to find our way to the hotel. Car was in good condition.
Really pleased with Rental-Center-Crete - no fuss, no scams ,no trying to sell extra insurance- friendly staff good car - would highly recommend and definitely will be using again. Thank you!
Thank you very much for your custom. Everything was great! Pleasure to work with you, we'll definitely be back to Crete and use your company again!
Had strong recommendations, so decided to choose this company. What I was looking for was an honest car hire and no attempts to rip customers off. Your company acted in good faith and was efficient and the car was ready when we collected it. The return of the car was seamless. We were expected and after a quick inspection we were free to go. This was a huge relief and means that I would recommend using this company without hesitation. No hidden charges.
Friendly efficient staff, good check in/out procedure and excellent vehicle.
I lost counting but we have been travelling to Crete for nearly 20 years now and we have been renting a car with your company every time. We are very satisfied customers and hopefully will be for many more years!
Great staff at airport , as always. Very efficient , very welcoming and they all give terrific service. For years now We have been recommending you to our friends coming on holiday to Crete , and will go on doing so.
No deposits and best of all. Even if we scratched and damaged the car we were treated fairly and did not have to pay for it. I mentioned and photographed the damages immediately and when I returned the car it was handled in a Greek manner: no problem.
Easy and customer friendly website, being waited at at the airport was very nice, friendly, to the point staff, the car was clean and in order, no complaints.
The one and only car rental - we recommended you already often. A nice experience every year choosing RCC car rentals and taking your service!
Friendly fast service. Total package no need for extra insurance and payments at check in.
Ease of use, friendly staff, have used you 3 times now.
All together evething worked very well.
The staff is amazing. When i came for pick up the car, the man remember me. And all the staff is very professional and always the smile. Please, don't change nothing. It's super like this. Thank you for all.
I like most the uncomplicated renting service and the excellent cars.
Good selection of vehicles on website, and booking was very easy. Website link then sent to add driver details with two drivers for free, or to add any extras. Excellent total insurance package for a fixed price with no extras and no need for a credit card pre-authorisation. Met at airport and a very short easy transfer to collect the car. All paperwork was ready and after a vehicle inspection we were on our way. Return of car was just as easy and hassle free.Extremely friendly service from the staff at the airport and at the rental centre.
Quick smooth process, very clean and new car, efficient staff. Everything went well
Everything was just amazing. It was all so smooth. Thank you for making our holiday on Crete memorable.
We have enjoyed your excellent service once again for our holiday in Crete. The cars are always clean and nice. Never had any problems with extra charges or any problems at A. Can only give our best recommendments to your company and especially your staff.
Amazing service from start to finish,the price you are quoted is what you pay no additional costs when you pick the vehicle up.We were met as promised in the airport terminal,taken to the rental centre,then 10 minutes later we were on our way.Would recommend this company,and we will definitely use them again. Ian from Kent, England
We really loved being met at the port so efficiently. The entire experience was excellent.
Easy to use website and friendly and informative staff. We dropped off at a different location and it was an easy transition. Would definitely recommend Rental Center Crete to anyone who needs to rent a car.
Excellent service with great cars at good price. Easy to book. I have had the very best service for all the years I have been using Rental Center Crete and intend to continue.
Always good service and excellent cars. Particularly like the online driver registration. This saves so much time when collecting the car after a long flight. Will definitely use again.
I was very happy to be greeted on time at the ferry arrival in Crete even though the ferry was late. It was a relief to find the agent and car waiting nearby.
Very rapid car pickup and return, full insurance, good price for family car compared to other companies, free child seat.
The efficiency of the collection and return by your staff with a helpful printed guide for driving in Crete.
Efficient and fast service when picking up the car.High standard on the rental car.
Easily one of the best car rental companies I have ever dealt with, and I've dealt with a lot! Courteous, friendly and efficient staff. Renting from the company was a very satisfying experience.
Very easy and quick service. Car was fine. Staff friendly. Price was competitive.
All is perfect as usual (customer since 2014).
The whole company was organised very well. Perfect material ( brand new car!) The woman who brought the car to the hotel was perfect in time, kind and her instructions were very clear. When we left the car at the airport, this costed only a few minutes.
We have had excellent service from you for a number of years. Thank you.
Picked up from arrival terminal and taken to office down the road process was quick and easy. On departure left car at office and dropped off at airport again process quick and easy. Would recommend Rental Center Crete.
Absolute ease in making a booking along with clarity of hire terms and features.
When we had a puncture it was quickly dealt with no further problems, and the gentleman was very professional and courteous.
- Very short walking distance at HER airport.- Possibility to upload drivers license info in advance- New and clean cars.
The car was delivered to the port for us to basically just climb straight into and set off with minimal paper work and delivered by a lovely helpful man.
Ease of booking and the delivery of car took minimum of fuss and time. We have used Rental Center Crete for approximately 5 years now and would not book with any other rental firm as long as RCC can accomodate us.
The car and friendly employant was waiting for us and we got a good explaination for the car. 10 minutes later we drove away allready. Also bringing back the car went smooth.
Professional waiting for us just after the airport gate, we didn't even have to try to find the company! Extremely efficient! We didn't have to pay for extra driver and the vehicle was in really good condition.
I like the fact that you give the price and that's the price you pay - there are never any hidden extras.Also the staff are always very nice and always on time to deliver the car.
Ease and speed of process with a good vehicle.
The reception was charming. Good explanations concerning the contract. Explanations concerning the use of the vehicle Very easy to access from the airport.
The speed of handover and return of the car. No additional charges to the agreed price.
Service was excellent and seamless! Staff is friendly and very helpful. An excellent repeat experience! Thank you!!
Rapid, courteous and efficient service. Good quality of car (it was new).
Perfect service and administrationAll included
Car was ready when I came.No waiting at all. People working there are very polite and helpful.
Quality car. Friendly and helpful customer service. Smooth experience.
Bravo! Fantastic friendly staff and service. Car was perfect, they showed us the features and loaded up the gps for us. Also provided great map and tips for driving in Crete.
I've chosen Rental Center Crete three times, everytime it was perfect! Good welcome, good car, fast delivery, not much check control at the return. I absolutely recommend it!
We had a new car that was a dream to drive. We are very thankful, it made our trip so much better. The full insurance was also a big plus for us and the two included drivers. Fantastic company and service!
The car was in good condition and clean. Staff knew english and there were no problems with anything.
Initial booking was easy. When we had to change from manual to auto in the few days before renting (due to me sustaining a hand injury) the response was very quick. When I emailed ahead of time asking to pay before we arrived, again the response was very quick. Delivery of our vehicle to our hotel and ease of drop off was excellent. The overall experience was first class and of a much higher standard than usually delivered by larger global car rental companies. We will definitely use you again and will highly recommend you to others.
Very efficient and quick both collecting the car and dropping off. This makes things so much easier. The staff are always very friendly and helpful. I always get a quick reply when I make an enquiry. I have used Rental Center Crete every year for the last 5 years and will do so again next year.
Always excellent service and peace of mind with no hidden extras. Have rented from you several times and will continue to do so.
I have been using Rental Center Crete for the last 12 years and apart from getting stuck in the sand one day (entirely my fault!) I have had no problems at all. Your service has been excellent. The handovers are quick, friendly and easy. Being so close to the airport in Heraklion is a great bonus. The quality of the vehicles has been great too. Would have no hesitation in recommending your company. See you next year (if Brexit allows...)
First time hiring from Rental Center Crete and everything was excellent from the minute we arrived to pick the car up ,staff were friendly and helpful and the car was just what we needed with no hidden extras. Will be hiring a car again in febuary when we come back. Thank you (Efcharisto)!
Only rental company what founded who show price as it is no any hidden cost.
The service is constantly very good.
Very engaging personnel and quick and efficient service. Happy to give me an extra three hours with the car because of late flight. Highly recommended
Very easy procedure to book a vehicle. Very easy and fast check-in procedure: the Express Car Delivery form is great! Very fast check out procedure
Everything was perfect, the staff were very kind and quick. The car is new and clean.Thanks for everything you did for us.
Full insurance included in the price, good cars, ease of booking and collection.
Process was easy, staff very friendly , just an overall pleasant experience dealing with RCC, would definitely use them again and highly recommend them also. Keep up the good work!!
The quick service, suitable vehicle and professional treatment.
Everything was perfect. Thank you for the great experience.
Quick, easy booking process. We received the car we booked.
1st Rate service. Good web site booking too. Easy to find from the airport. Would use again.
Promtitude and excelent service
Professionality, courtesy . Registration procedure online. Having the car directly at the ferry arrival was super useful.
Very friendly staff. Very helpful and good car which suites our needs perfectly.Many thanks
The rental was just as I expected. I was met at the airport as stated and returned very quickly to the terminal when I dropped off the car after our holiday. Completing the paperwork was very quick. There was no pressure to take out extras and the all-inclusive price was what I was looking for and there was no huge deposit set against my credit card to pay for potential damage.This is the second time I've used RCC and each time it has been much less hassle than when I've used other car hire companies. Keep up the good work. Hope to be back in Crete again soon and would definitely use you again.
The inclusive insurance provided peace of mind and enabled a relaxing holiday.
The online system, the website, how modern the whole booking process was.
The staff is extremely nice and friendly. We really appreciated the quick response and the ease of picking up and dropping of the car !
Speed, no extra fees for anything. All inclusive and nothing else. No extra charge on your credit card. At the start very quick and when we came back the same. very friendly and helpfull people
Fabulous service from pick up to return. The comprehensive insurance will definitely mean that we return again for a third time.Thank you
Easy booking, easy and uncomplicated pick-up and return of the car, car in very good condition.
Nice easy transaction. Every stage was as described on the website, the representative was waiting for us as we arrived and it was just a short journey to drop her back and complete paperwork before starting our holiday. Liked the fact that we completed much of the paperwork before even leaving the UK and that there were no excess charges. Thank you.
Car was nice , clean and in excellent condition. Complimentary map and information was helpful. Pick up and drop off went smoothly. I would use this company again.
Thanks for the great car! Thank you for being able to find a large and powerful car for us, at the busiest time! We recommend you to all our friends.
Friendly service. Excelent cars. Good value for money.
Car was exactly as described and handover procedures work quick and easy.
Smooth, fast and easy process of getting a car. Overall fleet quality and vehicles choice.
We come to Crete most years and you were the easiest to deal with and no hidden extras and no pushy salesmenship.
Professional approach, fast contracting, fast delivery, fast return of the car.
Really friendly staff and very fast pick up and return of the car!
Very welcoming staff , everything was ready when we arrived on time . The car was good , Thank you.
Ease of use of website, car in good condition, reasonable price compared to major competitors, no hidden or small letter clauses in contract.
Excellent service lovely staff. Car was in good condition and safe
The speed of picking up and dropping off the car, even when we picked it up at midnight. It took only minutes to complete the paperwork and be on our way.
The car was ready for me when I arrive at Rental Center Crete, all documents ready as well, children seats ready fitted.Very helpful and frendly staff!
All easy and fast, i liked the online check-in. We had our car in no time.
It was the easiest car rental that we've ever had. I like that insurance is included in the original costing. Super easy pick up / drop off.
Excellent customer service! Car was delivered to our hotel as scheduled, and the return at the airport went smoothly. No issues at all with the car. We will definitely rent again from Rental Center Crete on our next visit to Greece.
everything was as advertised, opened late for our arrival, and most of all, you don't held any deposit on the credit card which will make us come back to you next year and I will strongly recommend, no hidden extras or fees.
Fast service, very good and modern cars, clear rental rules
Before we left for Crete, I was very impressed with the communication we received from Rental Center Crete. Once there, the office was very easy to find, we didn't have to wait around at all and the staff were extremely helpful and efficient. The car we hired was exactly what we needed and I thought the price was very reasonable compared to other car rental agencies. I would definitely use this agency again.
Personal service at hotel where car was delivered , helpful tips on Crete .
Friendly staff, know what they need to do, move very fast with paperwork.Clean cars, induction made it.Highly recommended.
Easy straight forward service, competitive all inclusive pricing makes things easy - no hidden extras unlike most other competitors at Heraklion Airport.
Easy to book, good and usefull information, nice staff and great car.
Staff were very helpful and friendly and made the experience of hiring the car very easy. Also, we appreciated that the insurance provided total cover which many of the rental companies do not.
Service - proper and nearly new car - quick shuttle service to the aeroport - TOP!
Car delivered to our hotel. No queues or mountains of paperwork. Easy drop off at the airport a couple of minutes walk from the terminal. The best car rental firm we've used.
I didn't have to worry about my credit card needing a high limit or getting a surprise price at arrival. This has happened to me several times at other car rental places. I love that the price was set.
Nice car and nice service (we were brought back from the car parking to the airport after having returned the car).
Friendly staff, the car was in good condition and everything went as expected. Would definitely recommend.
Excellent service. Our flights were changed 2 weeks before arrival and the company was very flexible to change the pick up and drop off time without any extra charge. Highly appreciated.
An amazing company with amazing staff and cars.
Reliable, clear information and communication, no hidden costs or surprises, nice staff, smooth handling and of course a good car.
Very friendly and easy pick up . Was met by your representative personally who explained about the vehicle. On return I was met again and thanked for my custom. It was A pleasure to deal with your company. Thanks again!
Full insurance, NO DEPOSIT, great car in good state, nice staff !!
A really good service. I picked up the car straight away and the staff member showed me the car controls as well as explaining the directions out of the airport. The insurance offering is very good for the price
Speed and efficiency of pick up and return were the best I've experienced and the car was exactly as requested. Would definitely recommend the company and use again myself.
I was very happy with everything; members of staff were polite, efficient and helpful; the car was in very good condition; the rental period was smooth throughout. The contract was not unreasonably restrictive. Still, as my rental was uneventful, I cannot comment about how the company would respond if I have had any difficulties (e.g. crash, flat tyre, lost key and so on).
Most comprehensive briefing we have every had when hiring a car.
Reliable cars and friendly staff with a punctual service. EXCELLENT.
Quite honestly it was the very best experience my husband and I have ever had with renting a vehicle. The staff were ready, efficient, friendly and informative. We could not have had a better experience. Well done!
The check in was very fast and a very helpful lady at the desk. Als very good that the price you pay covers everything and that you are not suddenly confronted with extra charges for extra insurances (like you have when you book through rentalscars.com)
Polite service, quicker process than using one of the better known names, no pressure selling on upgrading insurance as everything was already included at a reasonable cost.
I appreciate customer service, help and cars condition.
Easy to deal with. No extra surprises or add on sales pressure, met at the airport with a quick and easy transfer pick up. Drop off equally slick.
The peace of mind with no excesses and the extra driver being added for free along with a booster seat. It's so nice not to be charged for every little extra thing you need
Minimal fuss. Was quick and efficient. Great directions given so very easy to find and on site at the airport.
A very easy process to book and collect the vehicle.took all the stress out of starting and finishing our holiday.
This was probably our best car hire experience ever - mainly because of the level of attention to detail shown by the staff and their care for us as a customer. The instructions on how to find their office in the crowded car hire area at the airport were helpful and precise. The vehicle performed perfectly throughout out our travels. They had even pre-programmed our holiday destination into the satnav! Will definitely recommend to anyone visiting the beautiful island of Crete.
Very fast pick-up and drop-off procedure (everything was ready when we first arrived !). Very friendly staff. Excellent location.
All inclusive package. This is a key reason for me to use Just Rentals. I'd like to offer particular thanks to your representative at Chania Airport; an easy, friendly process.
Fast service and short waiting times. The car and employee was ready and waiting for us when we landed. Also the departure day went well.
Very helpful staff, nice car. Go for it!
Perfect customer service! Highly recommended! They offer what the say! Keep the perfect job guys!
It was very easy to hire the car online. Further emails were answered quickly.The representative was waiting for us at the airport. Picking the car up was quick and efficient. The representative explained everything to us. Dropping the vehicle off was quick and straightforward.Unfortunately we had an accident in Crete (not our fault) but this was dealt with quickly and efficiently. The employees told us what to do after the accident and kept us updated as to when the assessor would be arriving. A very good service.
The ease of collecting and dropping the car off and not needing a credit card to book
Great professional and warm attitude. Communications were accurate and on time.
Your personal service was great. You were very quick to respond, and when we had an issue when being met at the ferry you were very quick to resolve it.
Courteous and efficient staff both at Heraklion and Chania Airport. It's a pleasure to rent a car in these conditions. There are no surprises.
Easy to find pick up location. Speed of operation during handover and run through of controls
Two things: 1. the price, 2. The very welcoming and commitmed staff !
Everything was as promised with no hassle or confusion and the staff were extremely helpful and friendly . Cars might have a bit higher mileage than the big operators but they are in good condition and there are absolutely no hidden extras when collecting and driving off and when you return.
The ease of finding the car at the airport after your journey was great and was so fast after filling in a form before online
Close to the airport, we were met by friendly staff, fast paperwork, car was fine. Very good. Thank you.
1. The transparency in terms of pricing: what you see as initial price is also what you actually pay. No hidden extras that you discover later on. 2. Brand new car. 3. I got the car I booked for. There has been in the past with other agencies that I select for a car, only to end up with a completely different one
Good service, fast and professional delivery and a more or less new car that matched our expectations in quality and size. Very easy and quick procedure at return of the car.
I have used you before and there have never been any problem.
All inclusive price makes it easy to know what you are paying for with no hidden extras, website is easy to use, staff are very friendly and helpful on arrival and departure, being able to add your details before you travel to makes it quicker to be truly on holiday when you arrive! This is the second time we have used Rental Center Crete, will use again and again.
The staff at the airport counter was very efficient, detailed, and considerate. The insurance coverage was good too.
The car (a Peugeot mini van) was very new and a pleasure to drive. The pick-up service at the port was excellent. Highly recommend company.
Smily people and good introduction to car. Good to have a manual in the car - even if it was in greek. Easy drop off
Fantastic communication, friendly staff and great car. We will definitely use again on our next trip to beautiful Crete.
Booking, pick-up and return were easy, quick and straightforward. We thought the prices were competitive and the terms and conditions were very fair and transparent.
Great service - changed the car delivery to pick up point at hotel of arrival to suit our change in plan at nominal cost of EUR 25 and very much as discussed ahead of rental period but would have cost more interns of time and effort for us to stick to original plan of delivery both to and from airport
Great service with friendly and helpful staff. Unlike the huge queue for Hertz, we were served instantly and within minutes were being shown to our car. Our son's car seat had already been fitted and a member of staff loaded our luggage into the vehicle while we signed the paperwork. Another member of staff gave us a thorough walkthrough of the vehicle and its controls (headlights, wind screen wipers etc). In the past we've gone with big car rental companies but have always found them to be expensive and the service poor. Rental Center Center has been without a doubt the best car rental experience we've had and we will definitely use them again.
It was so easy and quick to pick the car up and drop it off at the airport. Very friendly, helpful and professional staff who covered all the points required.
Good website, friendly and competent staff. Clean car, good condition of the car. The blog on the website is great! Keep posting.
Easy to find rep upon exiting airport. Short ride to lot. Quick and easy paperwork and vehicle inspection. Vehicle was clean, looked new and in great working order. Fast, easy drop-off at ferry port in Heraklion (vs. back at the airport in Chania). Would definitely use Rental Center Create again.
I used the services of Rental Center Center for the second time in June 2019. I was again very pleased with the services. Very nice site. All clear. Immediately you can see how much it costs to rent a car. No hidden fees. Inexpensive. Cars in excellent condition, new. Friendly staff. Recommend!
Best car rental firm I have dealt with anywhere in the world and easiest by a mile (1.6km).
I appreciate the most the welcoming of the staff at the arrival gate, who then drove us to the office in order to sign documents.
Total easy going, nice helpful staff, good car, totally easy to return the car in the end. We booked 3rd time with them, would do for sure again, next time!
The car was new, one of the employees was waiting for us at the airport, so it was a 5 minutes job to get the car and get going. The drop-off was very quick as well, so I would definitely rent from them again.
Very easy and quick service to use. No hidden costs, friendly staff and they accommodated our car preference which was very much appreciated.
You couldn't get an easier company to deal with. Met at the gate, car was ready and clean. Paperwork ready, thanks to the website and submitting our details beforehand. No surprises or tricks eith the insurance. We were on the road 15 minutes after leaving the arrivals area.
Giannis and his colleague met us at the dock and were extremely helpful and courteous. They were patient in giving us a lot of very useful tips on where to go in Crete. Their attitude was very very good. The car was also in excellent condition. Very very happy with the service.
The staff were so nice and service-minded, and made sure everything was taken care of. The vehicle was great and worked just fine.
As a family of six, that you picked us up at the airport, and drove us to the car. And the car was ready with child seat installed. From you picked us up on the airport, to we was driving, it took only 10 minutes.
We liked that the staff took the time to explain and show us everything about the vehicle and then explain every aspect of the GPS and even set in our first route. They were just as helpful when we returned the car and then to transfer us back to our accommodation was just excellent. Thank you.
Just off airport. They meet you at airport and drive you to our car ( 2-3 minutes drive ). It was quick registration. Car was clean and in good driving condition. It was 9 sitter with manual transition, 30000K on it. Quick return. Price was as listed. No extra fees or new damages on return.
The staff in Heraklion were incredibly kind and patient with us when our ferry was cancelled. Thank you!
Excellent service with all insurance included for a piece of mind whilst on holiday. Lovely to be met in the terminal with a friendly agent with a quick turn around to get you on your way. Good quality car and easy return system.
Seriousness, courtesy and honesty.I forgot on the car seat the wallet with money and keys, and Gianis, a great guy from this company, brought it us back in a very short time. We thank them once again! Congratulations ... keep the good work. I will definitely recommend this company to all my friends!! Regards, Adriana
Everything is covered, we had a great experience. We've rented a car for 2 months in Crete and would definitely rent again with Rental Center Center
I rented the car for 3 month. It was a very good car (the best I have ever rented in Crete) and I had no problems during the whole three month. What I especially liked was the very friendly and helpful team. When I came back and had no power anymore on my phone they offered me to load it. Woderful reaction of the team. If I come again to Crete I will rent also my next car here.
The car was with low mileage and undamaged interior and exterior. We enjoyed the car a lot. Thank you! We will use your service again when we will visit Crete.
Very friendly and efficient service. We were met at the ferry and a complete explanation provided on our rental terms, etc. The car was the perfect size to fit down the narrow streets of most Cretan cities. It worked great and was easy to use.
Unlike most car rental companies Just Rentals had absolutely no hidden costs. The insurance was fully covered,they did not take a deposit off the credit card. You could bring the car back with the same amount of fuel as you start with.
Absolute pleasure to deal with. Made car rental an easy smooth process. Genuine and trustworthy. Staff very friendly.
Nice staff with easy check in and out. Good insurance coverage. I look forward returning to Crete and will rent from you again!
Very easy to deal with . The lady who met us with car at hotel was very nice and professional.
Person waiting for us as soon as we got off our ferry. Flexible pick up and drop off times. Friendly staff!
Easy to book and quick response
Excellent friendly staff - good car and excellent value
We like the excellent service that you provided for us. Having someone at the airport to greet us and then after we returned the vehicle somebody drops us back to the airport.Your prices are very reasonable.
Everything is so easy, from the collection to the all inclusive insurance. don't have to worry about excess or the condition of the vehicle. We go to Crete a second holiday every year and have been using this company every time - always good value for money.
All drivers information can be provided on the website beforehand, very kind and well english speaking staff, information about local driving rules provided with the contract.
The fact that an employee is coming to the port with your name on a board and the car is already on the port. All explanations from the employee were very clear.
Excellent service, tidy, well maintained vehicles and all inclusive insurance cover! Brilliant!
Friendly welcoming staff, hassle free and away very quickly
This report is about the 5 cars I rented last month. I like the efficiency, the full-coverage of insurance and personal welcome at the airport. Within 10 minutes from the arrival-hall in the car! Changing cars to buses and back went very smoothly every time.
The rental package as a whole. Staff very friendly and helpful, with very good English language skills.
The rental agreement was prepared via internet before, the pick-up was very fast. Your staff was very friendly and very helpful! Great experience!!!
Excellent service and helpful attitude. You get the car you booked, not an alternative as you do with many rental companies. Good quality cars.
We felt confident about the fact, that your prices are all incl. So we did not need to worry about any extra charges. Also a strong plus, that 1 extra driver and 1 children seat was included.We will not hesitate to use your company again. We were very very pleased. Thanks.
The ease of communication, the flexibility of the company to handle all my requests and the car was brand new and in excellent condition. I highly recommend Rental Center Crete!
Picking up and dropping off the car was really easy and there are no hidden costs, I will be using them again when I'm back in Crete!
We have often rent a car on Crete but with Rental Center Center this was a very fast service. When we arrived this very beautiful Toyota was ready incl. Infant seat. After a quick check were on our way to our holiday destination. On our next vacation to Crete we will definitely use Rental Center Center again. Price quality good! Greetings from the Netherlands.
Would totally recommend Rental Center Center and we will definitely be using them again, upon our return to Crete. A special mention to the staff there, they were very friendly, welcoming and efficient, which is just what you need when arriving / departing from an airport. Thank you!
Friendly and polite staff. Great website and car was clean, tidy and everything was in order. Add to that a very competitive price and you have the perfect hire company.
We were met at Arrivals as promised and pre-arrival check-in meant that we weren't hanging around so were on our way quickly. Requested child seats were in place and vehicles (we booked a minibus and a car) were clean, reliable and in good order.
No BS extra hidden or extra charges. Full insurance, additional driver all included. No nonsense about returning with empty tank as we experienced in Cyprus just return with same amount as when collected. Met at airport by friendly greeter, taken to car close by and on our way within minimum time. Renters in the USA (where the final bill was double the online quote) and the UK (Where I was charged for an extra day) should take note and learn about customer service.
Everything went smoothly . Had had read so many bad reviews about other car hire companies . Rental Center Center reviews were the best and I can see why. I would definitely recommend them . No problems whatsoever.
Really easy to deal with. Offered the best offer for car rental in Crete. This was the 4th rental car we have used in Crete but the first time we have used RCC and you have been the best by far.
I really appreciated the customer service at Rental Center Center The person that attended me was very nice and super clear about the rules on the car rental. When we needed to switch our car rental to a later date, it was very easy to get it done ! When we come back to Chania, we are definitely renting from Rental Center Center .
The young woman that met us was very thorough and helpful. She made sure we understood how to return the car, where we were going, things to be aware of etc. She even suggested an alternate traffic route that saved us at least an hour of heavy city traffic!!! OUTSTANDING!
Good service, good car and best insurance without own risk.
No hidden costs or extras, helpful and friendly staff, cleanliness and perfect condition of the car and the overall simple process
great company. no hassle and clear agreements. We were neatly picked up at the arrival hall and brought back there again on departure.
No hidden fees and i got my rental car from hotel and i returned the keys to hotel reception
Liked that debit cards were accepted, as most of car rentals accepts only credit cards. Therefore - there is no need to make one only for holidays. Staff was helpful and car was clean.
The friendly, family feel of the business. The car was great with no issues, in great shape mechanically, and a good size for our needs during our stay.
The YouTube video of how to find the pick up office is a great idea and very useful when arriving late. Pick up and drop was a very quick and easy process. Excellent.
Everything was included which was excellent would recommend this company
Excellent service at a reasonable price and very easy to book.
Staff were very helpful. Really appreciated it. And love that you ask on the questionnaire if we enjoyed our holiday!
When we arrived we got a very good explanation about the car and the island. And also about the return at night. Staff was very friendly.
That the all risk and all in price is the real price. No hidden fees.This is the first time we experienced this. The car was clean, everything was just perfect.
Taking the car was a good experience thanks to the employee (I forgot her name). She was from Latvia. She explained everything and was really nice. So thanks a lot.
I liked how flexible you were, how friendly your staff was and the delivery of the vehicle. Everything was perfect, thanks!
Everything was very easy - from booking to pick up at the airport. It was great having someone to meet us. The staff were helpful and gave good tips for driving in Crete. The car was clearly pretty new and was nice to drive ( Nissan Micra - medium sized car) Luckily we didn't have any incidents that would have caused us to test the customer service aspect, but I'm sure it would have been fine.
Very professional renting car centre. Everything was quick, great organisation. No additional cost ! !!! Best price with full insurance . Thank you
We were met in the airport and taken straight to the office which is a three minute drive away within the airport grounds. Then within fifteen minutes we were driving off in our little fiat panda after being given advice about driving in Crete.
We got a almost brand new car. The man who delivered it was very helpfull and friendly. We will go to crete again and we will rent a car with RCC again.
Very easy and uncomplicated to book and get the car, also because of Express Delivery form. Friendly and helpful stuff at pick-up/drop-off point. Car in good condition and maintainance.
Very pleasant to deal with. The driver information form completion beforehand is very useful. Cars are always clean, look new and well kept. Not the cheapest bit you get what you pay for and the cheap companies give terrible cars. Have used many times and never disappointed. Will definitely use them again.
Good service, easy process for getting and returning a car. Very friendly personal. Close to airport.
Speedy, friendly service. Unlike the large car hire companies there was no pressure selling of extra insurance. The fuel policy was fair and simple. Will see you again next year.
From booking to return of the vehicle service and communication were excellent. The service on arrival at Heraklion was efficient and friendly. Return was just as easy. I would highly recommend Rental Center Crete to friends and family and will certainly book with you when we return to Crete. Thank you for a pleasant experience.
This was my best rental experience in Crete so far. Very efficient pick up and return of vehicle. No hassle whatsoever. Friendly staff and nice car with only 20K km. We will be back.
Made online booking, rapid response. Car was brought to hotel, guy was nice and informative. VW Polo was in good condition. Left the car keys at hotel's reception as drop-off. Highly recommended!
Very fast and kind support! German speaking employee at the desk.
Excellent service from a very friendly staff definitely recommend to any one who wants excellent service and very good prices
At least the same high standard as its more well known competitors - new'ish car, perfect service - but only half the price! Full insurance included, second driver included. Absolute nothing to complain about. I fully recommend this car rental.
I liked that the whole process was very quick and professional. It didn't feel like the company was trying to rip me off, as it often does with other car rental companies (with hidden fees, old vehicles, vague insurance policies, etc). This is the best car rental experience I have ever had.
Very easy to rent, Once you arrive at the airport, very quick access to the office and you get your car very quickly.I advise to all users to get the ZERO EXCESS insurance. The road in Crete can be bad in some areas and we damaged the front wheel the first day. We called the company, within 45 min a mechanic was at our place and changed it. We paid 7 euros because of a puncture and got reimbursed at the desk when we brought the car back.
The instructions to find the rental place was good on the website, the speed at which we were seen too on arrival was really good too. The car was really nice and clean and the luggage was loaded for us. On departure the hand over was also quick, no hold ups so would definitely recommend just rentals and would not hesitate for using them in the future.
Clean, new and well maintained car. Insurance coverage. Friendly personnel.
This is the second time we've rented a car with RCC. Excellent service! Quick reply to emails whenever you have a question. Flexibility is excellent even if there is a late change in your reservation/booking. Good cars!!! No complaints so far.K eep up the good work guys. We will rent again later this year.
The welcoming, nice staff, good prices with no hidden charges, full insurance included in the price
The car was brought in the hotel with a short explanation of the car and the insurance. After the rent I left the key at the hotel reception. Perfect. Thank you.
The service was efficient and friendly. The car seat for our baby was appropriate and easy to adjust and use.The car return was equally easy and hassle free.
Having used other car rental companies previously Rental Center Crete highlighted how easy car hire should be! Pick up was quick and friendly and the cars we hired were in excellent condition. The insurance offered was also a reason we chose this company. Highly recommend.
Delivery and collection of the vehicle from our apartment.
The helpful staff and excellent customer service.
Car was very clean and fully functional. The procedure of collecting the car and returning it was easy. Staff service was helpful and nice. I will use this renting company when I will be back on Crete. It was a great experience.
Absolutely wonderful service - efficient, easy, friendly - Thank you once agan!! You help make our holidays in Crete simply the best!! Thank you again for the warm welcoming smiles, and the perfect service you provide every time we visit.
Really easy and no hassle
Brand new car, fast services, overall best prices. I will definitely use them again. Thank you for your service!
Quick rental procedure and fast reply. Also when the car was handed over, very fast.
Quick service from piciup in airport to we are on the road to our destination. Quick delivering the car back
Reliable and great customer service. There are no hidden charges.
Personal gentile service with drop off and pick up of the car at our hotel !Thanks for that.
Easy to book, no hidden charges or something else
The express check in - much quicker than any other pick-up
Everything was perfect. There were no hidden taxes, the car they gave me was new, it was only 900 km.
That someone waited already in the arrival hall. That the delivery of the car was quick. That the return of the car was easy. That I was taken back to the airport after the return.
Lovely staff on arrival and at departure, easy to book online, just a straightforward experience from start to finish. Thank you
The customer service is very good. The car was delivered to us on short notice and everything was fine with the car. The employee was nice and gave us clear instructions.
We always get a brand new or very young car and never had a problem. The staff is excellent. Yesterday it was raining very heavily, when we returned the car at Heraklion Airport. If we would walk from the Justrentals desk to the Arrivals Hall we would have become soaking wet. Fortunately, when we asked, somebody from the staff was very kind and drove us to the arrival hall! Great service! We will come back again.
The price was excellent
Helpful staff meeting us at the airport arrivals, and driving me back to the departures when I returned the car. Car in good condition and easy to drive.
I liked the good conditions of my car and your kindness
Easy to book, ability to pay a little extra and avoid the excess, pick up on arrival, friendly staff.
Everything, especially it's not necessary to clean the car when returning
We got an upgrade to a bit better car than we expected which was really nice! The car was in excellent condition and easy handle in the narrow streets. Automatic transmission is definitely recommended.
It was a wonderful and smooth experience. Will certainly use the company again.
Very friendly, excellent service and a very competitive price!
Personal service, easy and clear information
Simply first class service and a great little car too (Peugeot 108).
Staff were friendly and helpful. Good location. YouTube Video of where to find your office was helpful. Overall, really pleased that we rented from Just Rental.
Friendly staff. Excellent and professional service.
flexible for us, employee is helpful.
The employees were very friendly and helpful. They met us at the airport for pick up, and then at the port for drop off. It could not be any easier.
First of all, this is the best car rental experience I have ever had. All the costs were up front and fair, I paid exactly what I expected, no hidden fees. The check in experience was wonderful. I was met by Anita at midnight and given the most comprehensive instructions about the vehicle, GPS, etc. She was awesome! Then I had something unexpected happen, nothing related to the car rental agency, and they completely helped me solve the problem and were friendly and fair. 100% recommendation.
I love the service, the very easy communication and the fact that you do not need a credit car. Plus the price is really good.It has been one of the best companies I have so far rented cars from (and not just in Greece). I would gladly recommend them further.
nice people, car in perfect condition
Sorry answering this now, almost a year after, but just want to say that I have never ever had such a good experience renting a car , as I did renting from RCC! Great service from being picked up at the airport and taken to the car, and then returning it and again returning us to the airport close by! A total great experience and making our stay in Crete extra special! We are coming back the 28th of April 2019 and staying until the 5th, but this time staying in Paleochora, so we need a car rental again, and of course we would like to rent it from you again. Once again Thanks for last year (2018) and see you soon!
The ease of hiring the vehicle and the pick up and return of the vehicle despite me misplacing my paperwork.
Really easy to make a reservation when we are frequent users and also the delivery of the car at airport is very fast
I have been using Justrentals for a number of years now and am always impressed with the service I receive. From the website, to the staff at the airport and also on the occasions I've had to contact the owner.Thanks for your continued help, Sarah
Ease of booking, location for car pick up, price and that excess and unlimited mileage were included in the price.
Very helpful staff. Car was ready when we arrived. Staff clearly explained safety features etc of vehicle. Vehicle was new and in good condition. Would definitely use you again!
Awesome customer service on pick up with our name waiting for us in Crete , Best rental pick up and drop off ever , Thanks Craig
So easy to book and use. No upselling on collection of vehicle. Everything included and very quick pick-up. Excellent when our car would not start, we waited just over 1 hour for breakdown help. Will be using again next year for our large family holiday to Crete and will book several cars with you.
The very pleasant staff were extremely helpful and went out of their way to assist. The location from the airport was good and easily accessed. All in all a pleasant experience.
Upon arrival all was extremely well organised with car and forms ready to go. Everything is covered by their insurance so I had absolutely no concerns.
Simple and competitive pricing including insurance - so much better than the big international car ripoff companies. Everything was simple, quick and easy for pickup and return. Would definitely use again, and again
Clear all in price including full insurances is so much better than the big car rental companies. Such an easy overall experience.
Quick pickup, zero excess and no hassle when we returned the vehicle. The car was fairly new and well maintained.
Very professional company with competitive prices
The friendly helpful and honest service
These guys are super friendly . The car was clean and in perfect condition. The whole deal worked out perfectly for us. We had a great time on Crete and have to come back. When we do I will rent from Just Rental Center.
Very well organized service. Staff waiting for you at the airport and driving you with your rent car to office, then paperwork is done quickly, car is checked and photographed together for scratches before you leave the office. Car was in good condition and as expected. Fast, professional and convenient rental service.
The fact that everything went smoothly and they were there to meet us even thought the flight was delayed by nearly one hour.
Outstandingly good staff at Heraklion airport, particularly the man who gave us the car on arrival on 9. October. He is always terrific.
Overall a good company with good service. Told us about the rental of the car and what was what in terms of what insurance did provide or not. The car was clean and nice when we got it.
perfect in every way, fuss free on arrival and departure. friendly attitude, prompt and professional responses to all emails. convenient location to airport.
Friendly, professional service. Great staff, and always a great deal! All my friends who visit crete now use you too.
everything worked out as promised - fast delivery and fast take-back
Other than the excellent review, I really appreciate the short animation that shows how to get to the place from the airport.
Our flight has 8 hours delay and we arrived at 03.30 am. It was great that the office manager attended till be arrived in Heraklion and could continue our journey. Thanks again!
Very easy pick up and drop off of the car, everything was explained and paperwork completed in a friendly and professional manner. All of the information I needed was provided at the time of pick up. Car was fairly new and clean and comfortable to drive.
Convenient price, easy/fast access to the car and friendly staff
Price and speed of picking up and dropping off vehicle. Also confirmation that all the marks and dents were already logged before I used the car
Met us at the Airport in the middle of the night. We returned the car also at night. Nice and clean car. No deposit and good price including all insurances.
The explanations when we arrived were clear and comprehensive, including a helpful tip exactly where to turn off from the main highway to get to our resort.
I have been hiring from you for 12 years now and never had any problems. If anything, in the early days, it was me who caused you problems - got stuck in sand! The staff are always pleasant and helpful and the handovers are quick and easy.
The prices were cheaper than other companies. Good insurance, very good and fast car delivery
We have always had excellent service at Justrentals and we have used them 5 times now. We will continue to use them. Only disappointment is that they do not have soft-top jeeps for next summer.
Service is excellent! Everything always easy and fast and it's a pleasure to see the same smiling faces upon arrival. See you next year!
Excellent staff help. Came to ferry terminal to pick up car. Really made it easy to drop off. Took time initially to run thru car operation.
Close to the airport. All the paperwork was mailed beforehand, so no need to spend time doing that when we arrived.
No hidden extra costs, what was set at the reservation, it was paid. Nice attitude of the staff. Fast and easy pick up and drop off.
Your service was excellent, no waiting about. You also gave us a Toyota Aygo as requested. Thank you
You system works well and offer very good value
Staff was friendly. And all the operations were fast and professional.Service terms were favorable.
You are doing really good job. one of the best car rental companies i have used. I wish you all the best doing your business.
Good and reliable service, no hidden costs, no bad surprises.
The speed of answering emails and the efficiency of the staff. We walked into arrivals and met the representative without any problem. Many thanks to all staff for helping make our holiday go smoothly
Friendly and easy. Pick-up at the port.
Easy to find, getting the car took us less than 10 min thanks to the Website where we put all the details
We booked the car on the net and it was very easy. In general the communication with the company was easy going and very profitable.
Excellent service, fast response to email, meet
Easy and quick access to the car upon arrival, friendly and helpful team, providing additional information about how to get around. The first impression starting my holiday was very welcoming and the final just as well, returning the car was just as flawless. Thank you.
Having a person meeting us at the airport,then talking us through the process to follow.The car was a good quality and the ease of dropping it back.
Efficient no-nonsense service
The service was perfect, the car in good condition and clean.
We had a Toyota Yaris for 14 days. The car was new, very clean, it didn't have any problems during the holidays. We travelled around the island about 1500 km and had a very nice stay! The work of Justrentals was perfect: they met us late at night and explained everything, gave us a map that showed the quality of the roads.
Really easy to use. Quick pick up and friendly staff. Always use Just Rentals. Thanks
Cheap, no hassle or hidden fees or risks, very quick to deal with both picking up and dropping off. Really easy to deal with.
The friendly crew and reliable cars (especially the Ypsilon!)
your staff at the airport are extremely friendly and helpful.Looking forward to booking with you next year.
We liked the pick up and drop off service , it all worked like clockwork . We also liked the full insurance coverage on the vehicle. We didn't have to use it but it gave us complete peace of mind . I had reason to call your office a couple of times prior to picking up the vehicle and the service I received was brilliant.
Everything was easy and friendly. No hidden costs.
Best rental experience I have ever had! The rental employee, Giannis, was waiting promptly outside of my ferry as soon as I departed to bring me to the car. He was very professional and provided great information about things to do in Crete during my stay. The car was super comfortable, excellent on gas and stylish ! Will definitely be using this company again for my next visit.
Very fast and no hold ups when we arrived to get the vehicle, all paperwork sorted before hand so just had to confirm our details and get in and go. Drop off was just as good.
we have rented cars from you for a number of years and you have always given excellent service, thank you
Excellent service, Good explanation about the car. Fast handling and correct employees - No nonsense. The agreed price is the agreed price. See you next year.
Extremely friendly and customer-service feinted staff, both upon arrival as well as departure. This rental represented and excellent value for a weekly basis.
They did exactly what they said they would do. Fast efficient service. Friendly staff. Best of all was an 'all-inclusive' price - no extra insurance cover required, no added costs and a decent vehicle.
The flexibility, and the car delivered to the terminal. Then dropped back within 10 mins after return.
I was impressed by the fact that a representative of Rental Center Crete greeted us with a sign with our name on it at the baggage claim exit at the airport in Chania which helped a lot.
Outstanding service at pick-up and drop-off at Heraklion airport, the best we have ever experienced. The young man who attended us was friendly, attentive, helpful and professional. I wish all services were this good!
Helpful & friendly staff answered all our questions.
No hustle, friendly staff, quick service, all inclusive rental
No deposit, trust oriented relation, very fast delivery/remittance of the car, very clean and confortable car, nice staff, no franchise=no stress
Very professional and kind service and excellent car. We were extremely happy with the service and instructions we received. Thank you!
Could not fault car or service received from staff. Have used rental company several times in past and would not hesitate to book with you again.
Many thanks! Again excellent technique, excellent service. Good luck to you and good customers!
It was very easy pick and leave the car directly in the hotel. The colleague from Justrentals was punctual and very kind.
The friendly service and the easy pickup. Everything went smooth and we were on our way driving in no time
How easy the whole experience was and the car was perfect, also very helpful staff
Helpful attitude from workers. Nice car, almost new, working perfectly.
Clarity of the offer, no added prices, Justrentala team awaiting us at the airport, smoothness of the whole process
No fuss and straightforward service
Easy of use and no credit card needed no hidden costs and fleet of new cars by far the best rental firm on Crete and we have tried them all .
Combined insurances and wavers plus great service
Car in very good condition, process of renting was fast and seamless
It's so easy to hire a car and there's no hassle when you pick up the vehicle or return it. Adds to a stress-free holiday. The staff are really friendly and always welcoming. Will hire a car for a fourth time when we will return in the future.
Easy to find representative for car collection. We definitely got a seven seater as requested. Vehicle performed very well.
A very efficient and speedy service with a minimum of form filling. We have requested the same car for 3 years running for our holiday in Crete and we have been provided with it each time. The staff are very friendly and professional. Yesterday we returned from Crete and my wife had left her phone and credit cards and drivers licence in the vehicle - we have contacted Justrentals and they are looking after it and will send it back to us. We are very impressed by this. Thank you!
Attitude and customer treatment is amazing
clear conditions, clear communication, very trustworthy impression
No hidden costs, fast check in, fast check out
Friendly, fast, good service
I had a really amazing experience using Rental Center Crete. The car was dropped off at the designated time, was in excellent condition, and everything was explained clearly by both the staff and on the website. I had no problem returning the car at the airport, and it was nice to be able to pick up the car in Iraklio and drop it off in Chania right before our flight.
Excellent service, staff informative, helpful and friendly. No hassle rental with good quality cars. Helped make my visit to Crete a memorable one.
Easy process for booking and handling at place
Speedy efficient service, the delivery and collection of the vehicle at the hotel is a real winner
Quick, efficient, no extra fees, free taxi at airport. Excellent.
Great service and a brilliant price.
Ease of use and friendliness of staff with no pressure to buy insurance etc.
I couldn't have asked for more. Good, effecient, friendly service, the car was fine, the price was fine. Hope to use your services again in the future, and will definitely recommend.
Everything was included in the price i.e. no last minute additional costs and insurance paymnets.
Great staff, really friendly and efficient and great insurance options!
Communication, flexibility. Pick-up and return of the car was easy without wasting time.
Excellent service and good car
Excellent customer service. Easy to work with. Very much appreciate having the vehicle ready for me at the ferry port. Easy drop off at the airport.
We like the car condition and the quality of the service. Really recommended
Amazing staff where nothing seems to be a problem. They go above and beyond with the service they provide.
Really nice company to work with, very helpful and lovely rental car. Avoid the big names and use these guys for a great friendly service
No hidden fees, fair user policy, staff was friendly
No safety deposit required. This is essential because you never know whether the greek car rentals pay the deposit back. I made such a bad experience last year with other company.
Staff were friendly and helpful and the car was in very good condition
At first i liked: 1- the no deposit policy, which i think is a great advantage. 2- very easy and friendly site for the booking.After the experience, i liked all the aspects, including staff, car (which was according to my preference - i did appreciate it), easy pickup and dropoff. Overall, a great service!
The pre-collection form. Made the pick up very quick and efficient
Fast efficient service when collecting and returning the car. Very good friendly staff, recommended.
Clear website details on insurance coverage and exclusions
Good service and collection from arrivals lounge.
The easier execution about the renting and the kindless of the personal
The nice employee and that you bringing the car to the hotel!
The easy and fast handling online and locally at the office too. Every time very friendly and professional. Also the flexibility and willingness if in case something has to be changed/modified.
I liked how easy it all went. Good insurance. Car looked really good and the staff was really friendly, so would recommend!
Excellent service from the team at Justrentals again. Unfortunately I was involved in a minor accident the day before the car was due to be returned. It took one phone call to the office manager to get it all sorted. Thankfully it wasn't my fault anyway! Thanks for a great service again.
Facility, quick formality, no surprise, very good service.
Efficiency clarity politeness
Alll inclusive price and no hard sell of extras. Very friendly, professional and helpful staff at pick up. Easy collection, no queues and close to terminal at Heraklion.
Excellent staff and service
The ease and speed of hiring online. the ability to prefill online the renter's and the drivers' details, so the checkout process took only a few minutes, the quality of the car (was new with only about 4,000 km on the odometer)
Very helpful, friendly staff. Good communication. No problems at all. Very easy - just as it should be.
Very easy and uncomplicated. All important details for the rental agreement were asked in advance, so that the contract was ready on arrival at the rental station at Heraklion airport. Additional driver free of charge!
Uncomplicated and fast rental and return of the car
Normally I find hiring a car stressful, the hidden charges, the money being held on my card and the constant worry of damaging the vehicle whilst away. We did not experience any of this - it was easy, cost a little more but gave us the peace of mind so it was worth it.
Very good staff explain everything with details. Very satisfied
Friendly staff and very straight forward collection and return process.
The work from the company was very professional.-Booking about Internet was very easy and fast. The car was very good , almost new like in the first time.
The efficiency and professionalism of the staff at reception when we picked up the vehicle. The quality of the vehicle
The overall service was just perfect! The pre-check inn worked excellent and the staff was well prepared and helpful upon arrival. Our preferred car type was available as well and it took us only 15 min to collect the car to drive to our end destination. I would definitely recommend Rental Center Crete to others!
No waiting to get the car and return it. Didn't feel that we were going to get ripped off with hidden charges. Cars were clean. worked well. More expensive than some other rentals but you pay for a company who is decent, honourable and you know that they are going to find things to charge you for when you return the car. Excellent company.
Have used you guys for years now, multiple bookings in each season. Your service is always excellent and consistently good. All my friends when visit crete now use you too!
Service at the airport. Especially the shuttle service. Service of staff was extreme well. Quick, Lot of pro-active information also about Crete. The form on the internet to fill in all you're information was really good. I got the car but afterwards i saw some damages. In informed the office and the very good communication was really good. Everything gives me no worries and happen to make my holiday a success!!
We travel to Crete every year for holidays and Justrentals are the only car hire company we have used for the last 10 years. The service is friendly and efficient from booking to dropping the car off. The prices are reasonable and the cars are always in excellent condition. Never had a problem. No hidden charges and no pitfalls with fuel, insurance etc.Would highly recommend.
Easy collection from the airport. Clean well-presented car.
The staff were great. My emails were answered promptly. They were waiting for us when we arrived and when we returned the car. Overall a very good experience.
Everything works easily and quickly. Very nice and friendly staff. An attitude of trust and kindness. Excellent service, never any problems over several years.
The quality of the vehicle - it was exactly the model promised on the website and email during the booking. A new car in excellent shape. I also like a very friendly introduction to the technical features of the car during the pick-up day.
Very friendly staff, easy to use. Our flight was delayed but our representative was still waiting for us. The car was clean. The procedure is very simple and takes about 15 minutes. We will definitely use Rental Center Crete again.
A very honest and friendly company. We are very satisfied and we strongly recommend them!
Great service, very friendly and flexible employees. Great experience!
We arrived very late, 03:00, and a member of staff (Dimitri) was still waiting for us.
The ability to fill in all the driver details before arriving is really good as it speeds up the transfer process on arrival.
Staff took immense care and time to make sure I knew all about the car. This far surpassed the service I received at other car rental companies elsewhere.
Convenient pick-up and return, very nice staff, vehicle was in good condition
The team were extremely flexible and understanding
The website was very clear and intuitive. When we got off the boat in Crete, someone was already waiting for us (at 6 in the morning!) and only fifteen minutes later we were on our way! The entire experience was carefree.
Justrentals were easy to deal with from start to finish. We liked the security of knowing there were no additional costs from add on insurances. What you are quoted is what you pay. The car was an excellent standard and we were happy to use it throughout our stay. The staff members we dealt with were friendly and professional and it was easy to collect the car and drop it off at the end of our holiday. We will use this company again when we return to Crete and I am very happy to recommend their services.
Great service and communication. Price was competitive.
So quick and easy, especially the opportunity to complete driver details in advance. This makes the actual handover simple which is very useful after a long flight. Well done.
No complications, straight rules
The fact that they took the car to the port so that we could pick it up there and didn't need to go to the office.
They were very kind and the car was very clean. I was very satified.
Service was very good, quick and predictable
The staff really went the extra mile to be helpful to me and my family.Thank you.
Very good and honest communication. No hidden extras and very easy transaction. Plane was 3 hours late but rep was waiting at arrival after midnight, transaction was quick and simple and was soon on our way.
The whole process from booking to handing car back was excellent and very efficient.
That everything was included, so the price was the price.
Wonderful to work with, car was ready when we arrived. Super friendly and helpful staff. Picked up the car and the airport and returned it at the ferry port with no problems. Highly recommend this company.
Everything was perfect and the staff were helpful and friendly.
Excellent customer service; good attitude, smooth transaction.
Staff very helpful, responsive and friendly, terms and conditions very clear
Great instructions provided made it easy to find when exiting arrivals. Friendly and helpful staff. Clean car, quality as described. Good price with no hidden extras. Would definitely use again and recommend to our friends and family.
Easy to book and fast to pick and return the car.
Professionalism and excellent service. I have already recommended you to my friends and I will do it in the future.For the prices I did not give the stars because I did not search too much - I check TripAdvisor's reviews... and went straight to your site
Very professional and quick service, very good quality car and not complicated procedures. I can highly recommend the Rental Service after other experiences I had. The staff is extremly friendly
We're really satisfied with the car and the nice introduction by your employee.
The video to guide users towards your location is a great plus, the staff was amazing and Niko has been superlative
Just so easy, helpful and no fuss, we were away in 2 mins on our adventures! Absolutely everything was cared for, car was just what we wanted and the staff were so pleasant and cheerful. Will definitely use them again.
The insurance coverage, roadside assistance, etc all at a great price. Much better than the major rental companies like Hertz, Budget, etc.
The service was very prompt and helpful
Great customer service and the first time in 20 years in hiring cars that anyone actually took my luggage and packed it in the boot for me while I was completing the paperwork. First class service and attention, especially when travelling with three kids under 7!
Quick and easy collection and drop off. Very close to terminal.
Perfect digital customer management and very polite reps
Trustworthy reviews in google. All in one insurance
1 Child seat was included, second one very reasonable price. Second driver included.
This was the second time I rented a car from Justrentals. Excellent service from the employees, who pick you up at the airport or even bring you the car at your hotel. Full assurance coverage, no deposit, no credit card needed. There are lots of car rental offices in Crete, but I would choose again Justrentals based on my experience with them.
The friendly, professional and efficient people, both when we collected the car and delivered it.
Clear explanations, full insurance at reasonable price, dropping us off at airport. Many thanks!
Perfect service. Never any costs afterwards. Well maintained cars. What you pay for is exactly what you get.This was our 5th time as a customer of Justrentals and every time we had no problems and no worries. Excellent!
Very efficient, great service and attitude of staff.
Great service and attitude of staff.
Fast and easy Service, friendly staff
All and every things - it is the reason why we come there since eight years now. We enjoy a lot !!!
Very friendly and contributing staff
Fantastic, Would recommend you every-time, pleasant people
Superb service. We arrived to find the vehicle arriving and the staff had input English as the language into the sat-nav and our actual hotel destination! The staff showed me around the vehicle (keyless entry system, electronic hand brake etc). They were polite and very helpful. Upon return of the vehicle, the staff member actually drove us to the departure area of the airport. Everything from the start of booking a car until returning it, was handled superbly. I wish you had offices all around the world, as I would return to you again, and again and again! Your service is so much better than the 'big boys' (e.g. Avis, Hertz etc). Well done. You have a business model that beats your opposition by a mile! You helped make out stay a hassle free and enjoyable one.
Staff attitude and vehicle condition were excellent
Quick and effective communication, quick pick up in the city
Everything went easy and as promised on booking. Simple, transparent insurance policy. Advertised price matched actual price.
Everything is made very easy. Good friendly staff and the opportunity to do things in advance to ensure that pick up and collection of vehicle is as speedy as possible.
Very happy with everything. Thank you.
The quick and reliable booking process
Car delivery to the hotel, with drop off at the airport, is a fantastic service which helps make the whole process so easy
Everything is fine. The pickup in airport went really well. Nice staff.
Ease of pick up and drop off. Staff very pleasant and friendly. All contact information explained thoroughly. Website very informative.
There was no fuss as we had filled in the fast track form so had our car after a few minutes. Staff very polite and helpful especially loading the cases in the boot and providing directions for exit and re-entry at end of holiday. Would recommend to anyone and will use again when we come back to Crete.
Easiest car hire ever . Met at airport by staff and taken to car hire park 2 mins down road. Excellent quality car and good price. Would definitely recommend this company !
The guy that I picked up the car from was very nice.
Speed, attitude, new and clean car. I m going to recommended you to my family and friends
Pick up and return was every time fast and easy, no problems overall. Thank you
Picking up the car and bringing it back was all super fast and easy. Very great experience!
Speed, attitude, car was clean, new. I am going to recommend you to my family and friends which are going to Chania.
Fast service. An employee was waiting for is at the airport with a sign carrying our name.
It's simple to chose the car (web site is user-friendly and you can see the price), excellent service and new cars. Definitely recommend Justrentals if you don't want to worry about car. Thanks!
Incredibly courteous and helpful, great service!
Pleasant and accommodating hirer. Very helpful in picking up with a lot of luggage. Uncomplicated car handing over.
Service is very good. easy to find. Brand new car. ease of return (2 minutes) we will rent again on our next years vacation to Crete. Thank you very much !
A problem free smooth pick up and return communications and staff were both very good
Very easy to work with. The website was clear and everything was explained. The prices were excellent and I will definitely book again next time I'm in Crete.
On arrival the representative was very detailed in ensuring I knew the car before I set off. This was despite the lateness of the hour. The whole process was hassle free and comfortable. Flexibility was offered for the return as my flight was later than planned, with no cost. Handover was stress free and simple.I had an upgrade vehicle which met all my families needs. Car was in good condition with no troubles.
Everything was included, no extra charges and even an extra driver was included. Very good. Fast and simple delivery of the car.
Reliability. Everything works out fine every time.
Clear and honest price that is fully inclusive not like other hire companies who add on numerous additional extras or require large amounts to be blocked out on your credit card.
Excellent, very friendly, polite and efficient service right from the start. My name clearly printed on a board held by the rental operative at the airport. Quick one minute ride in the minibus to the rental centre. Simple check of the paperwork, then straight to the car for a clear explanation of the controls etc. and I was ready to drive away and enjoy my holiday. Upon return of the car, again a quick check and then a ride to the airport terminal. While I was waiting in line to check-in for my flight, the rental operative who had driven me to the terminal returned and found me in one of the many queues to give me my mobile that I had left in the car. I can't explain how much inconvenience was avoided by the return of my phone. If I could give six stars for each opinion category, I would. I have used most of the international car rental operators in the past, but none of them come close to this company. I cannot stress how happy I was with them. Would definitely recommend to anyone.
Rental Center Crete do not require you to put a bond on a credit card which is what they say on their web site, very good, other car hire companies should learn from you and not put people in financially uncertain positions.
The ease of mind it offers with full insurance; of course you still care about the car as if it were your own, but worrying doesn't spoil your holidays, the swift process of picking up and returning the car, the friendly staff
Customer service was great and the insurance cover too
They were really great. Waited with a clear sign at the airport, despite our 2 hour delay. Friendly, no fuss at drop off, I would really recommend them and use them again.
The professional attitude of the employee who assisted me.
The car was clean. Very good and friendly attitude of the employees. Next time, I will certainly book a car from your company. Thank you
Prompt , friendly delivery of car to our hotel. We loved the diesel VW wagon supplied and the fact full insurance cover was included in price.Would happily recommend Rental Center Crete.
We loved HOW SIMPLE IT WAS to rent and connect with staff. Also, I extended the contract and it was very very simple too. My baby loves the baby chair and we had an amazing holiday.
I loved the video explaining where to go to your office at the airport, also lovely friendly helpful staff at both pick up and drop off, I also liked being able to complete all details before we arrived so that it was a quick and easy process to collect vehicle.
We appreciate the fact that there are no extra charges when we get the car!
Even if we arrived at 1am because our flight was 4 hours late, we had no difficulty in picking-up the car and we thank a lot the staff for their availability and kindness- the child seat looked as new, perfectly clean and already installed at the car pick-up, which we appreciated very much
Inclusive price, good choice of vehicles and friendly helpful staff
A very good and tentative service. Very friendly staff.
It was nice that you met us at the Port and we're there before we even arrived so we didn't have to worry about getting in the ferry in a timely manner. You also were able to rent us a car even when I messed up the timing of the rental. The VW Golf was in excellent condition and worked well for our family.
This was the first time I used this company and it definitely won't be the last! Excellent service and very responsive to email queries. The 'big boys' could take out a leaf from their books. Excellent car and I loved the fact it was all inclusive with the insurance. Absolutely no hidden extras. We also had a change of flights so for a small extra fee we were able to drop off at another airport. Many thanks
Very nice and professional staff. I have got a new car in a perfect condition with a maximum equipment
We loved the personal service, having the car brought to our hotel and picked up from the port when we departed.
The whole process was very easy and without any stress, everything was easy and fast so we enjoyed our stay in Crete from the first moments
The fact you covered us fully for insurance, there was nil excess and we didn't need to leave a deposit on a credit card.
Thank you very much for our lovely car - we always recommend you to everyone! It's so nice to have a car hire firm you trust.
The customer service is easily the best I have had from any car rental firm anywhere I've ever visited. Nothing was too much trouble, thank you again guys!
Everything went very well :) No hidden costs!
Almost everything , also second driver is included in the price so you know what you are going to pay. Friendly welcome and good explanation about the rental.Good cars. I have already booked another car at your company this year.
We were given a new car to our honeymoon!
Your staff are very helpful and polite.
Nice prices. The welcome at the boat was top even when the boat had a delay of 1 hour
We apreciated how fast everything went, from geting the car to giving it back.
Excellent service from your staff.
Mo queues. prompt attention. pre preparation of paperwork therefore typed (legible) customer copy.
Good employee and a great color for car :-)
The fast response, the friendly staff, the fact that the paperwork was sent in advance so we could pick up the car very fast, the 100% insurance
Very professional communication and no hidden extra's!
Sign and go! Everything was done online except the signature on the contract. We had to change our delivery and date location due to flight changes, and one mail to your representative was enough to get a confirmation within some hours of the inquiry being sent. The staff at Heraklion has a great attitude and handover was carried out in a whiff. Thumbs up!
Great service and staff was very hospitable. Car was clean.
Staff was friendly, and the car in perfect condition. Very good experience.
Clear price and full insurance, good car and very helpcul staff
Good insurance coverage included in the price, car was in very good condition. Easy to use website for making the reservation, the car was delivered to the hotel by a very friendly person and the paperwork didn't take long.
extremely kind and helpful service and communication
The staff were helpfull, met us at airport did not have to wait best car hire i have used ,insurance cover was what made me pick them . JUST STAY AS YOU ARE
Friendly and straightforward service. Car was new and very clean! No hidden fees and all inclusive insurance.
I like that you have included the baby seat in your price and that your agency is open 24 hours a day
Very efficient service and friendly staff.
Convenience at airport and polite staff throughout
Friendly staff. Good quality cars
Everything was perfect so I have nothing more to add.
They were very professional as well as friendly and helpful.
The attitude of the employees, easy fast actions.
Amazed by the ease of employing your services.
The ease of paper works, the well organized system of the rental service starting from the pick up at the airport until the last minutes.
friendly staff, fast delivery, good service.
The service provided was excellent - we were met at the ferry and got our car promptly.
The care taken to meet us at arrivals when my Wife was in a wheelchair. Also the quality of the car.
I have never in all my life and travels experienced such professional, friendly and helpful service from a car rental company. They replied to e-mails within minutes, fetched us from our hotel in Heraklion at the beginning of the trip and dropped us off at the hotel at the end of the trip. (Yannis) The car was in perfect condition and there were no hidden costs.
We were given the Ypsilon this time! our favorite!
professional and friendly employee approach
Good value, no fuss car rental
Simplicity to rent, get and return a car. Car cleanest.
Staff was super friendly and we got a brand new car :)
Very happy. Thank you.
I loved driving thus reliable and responsive car to see so many incredible beaches and historic sites. Totally trustworthy company. My highest recommendation.
Fast and easy service.
Full insurance (really), good website, staff
Fast, simple, friendly - everything was fine
Very uncomplicated Rental. Clean Car. Insurance without participation
Everything ok.Great service.Thanks.
Everything was wonderful!
Only honest car rental in Crete!
The car was in good condition and the rent process was easy and fast
We were happy our car was new and that we got a free upgrade.
The delivery of the vehicle was smooth, as was the online booking. Staff I dealt with (Giannis?) were excellent.
Car supply and pick up at hotel on time. Very convenient.
As a car rental business it could not be bettered in any way, it was 1st class. Friendly rep was waiting for us when we arrived I had filled in paperwork online so within a few minutes of being met by rep we were on our way. Return was just as efficient. In my experience I don't think you need to improve on anything. My 1st experience with you was faultless and provided a great start to a great holiday. Will use you next time we are in Crete. Best car hire company we have ever used, other companies should take note .
No hidden costs or extra charges!
Staff attitude. Thanks
Your insurance coverage was exactly what we always look for, and require, when we rent. Everything about insurance was correctly and fully explained on your website. This was a major reason for our selecting your company.
Great staff, really helpful.
Fast pick-up and delivery with transportation to terminal. Everything was just as promised.
I really liked that you show right from the start the actual price with all insurances that any sane person would take anyway.The speed of response and hospitality of your staff makes a very pleasant experience.
Video showing how to get to you from airport terminal
Very professional and polite service
Vehicle pickup at Chania Airport, went very well and was facilitated by a friendly and efficient staff person who provided lots of helpful information. Overall. my experience was outstanding. I will definitely do business with you on my next trip to Crete.
The fact, that you don't have the pressure to document every single minor scratch or dent upon vehicle delivery and compare it later during vehicle return. In a car that is not totally brand new, there are always some scratches and dents, No-one will ever have the time to list them all, so it's easier to simply bypass them and focus on documenting only the major problems.If a rental company documents every little scratch it just scares clients, who are afraid that there will be some scratches left unnoticed and blamed on them upon return. You luckily don't have this attitude and that's good.
Flexible, on time and there to greet us from the cruise ship...made it a very easy process! thank you
Always so good to us
New and clean cars for a small price and insurance without a franchise.
Very close to the airport and a good website
Nice car, ready on time, friendly check in staff
The quality of communication with your team.
Very good instruction - service at the airport
Both people that delt with the car hire were reassuring and friendly and informative .Once again I used the on line booking system which was efficient .
Everything was easy and confidence building. From search to booking to picking up the car to driving to drop off was excellent, all of the staff are very easy to deal with and very friendly
Excellent car with reliable service. Friendly staff.
Friendly Serviceman , quick pickup and return .No extra charges ! Thank you , next time again.
full insurance, good prices good servive
Relatively new car
Absolutely spotless service. No credit card needed, insurance with 0% excess. Definitely recommend to everyone going to Crete.
not demanding visa card and responsiveness
Fast, friendly, no complicating.
Friendly staff, fast phone answer and the most important is that the insurance policy suit for people are too worried to drive in foreign countries!!
fast service, friendly staff, zero hidden costs everything was as it was promised
Arrangements for collecting and returning of vehicle.
The staff and the swift response
Quick, efficient, reliable
Quick, friendly and good service, at the airport and on the road and good digital organisation
Insurance coverings, speed in replying, card check up
Speed and ease of collection and return. all in price - no extras
We were very late arriving to collect the car at the airport because our flight was delayed for 6 1/2 hours,we thought the office may have been closed but to our relief it was still open at 4am. The staff were very helpful and understanding. Overall a brilliant company to deal with.
Thank you for all! Very good service in Chania, Airport!
Absolutely happy with overall service provided. Paid 150?/week and all inclusive insurance package was included. They do not charge your card for any deposits. Hope to deal with again! Cheers!
Pick-up and drop-off at airport worked like a charm. Possibility to already specify license details online in order to save time at arrival.
Everything, good staff, location, cars and prices
Perfect! Nothing to add!
No hidden price when booking the car.
Perfect cars, good price/quality ratio, excellent service
How easy it was to collect and drop of the car. Made our holiday and exploring crete really simple and stress free!
We were able to pickup the car at the dock. Someone was waiting for us.Good price. We used another company on Ibiza/Majorca and they and many companies charge extra for insurance and a second driver. Flexible when returning the car. Would use the service again if we are on Crete.
The staff was friendly and very helpful.
The customer service was excellent and the staff were extremely helpful and informative. I also liked using a local car company.
Friendly staff, good service! Thank You!
No extras, all included. I did need only 2 minutes from arriving at your office till we drove away.
Full insurance coverage
I like the online form to fill in before travelling as it speeds up the airport hand over.
Easy booking and car collection/handing back
Personal service and engagement.
Easy collecting the car and wash dropping it back off. Very friendly staff and very good price!
Nice and good car. No troubles, all insurances included. We are regular clients and are always very satisfied.
The correctness about the insurance policies. I prefer to pay a little more in advance, but avoid surprises. Also, I favour local companies if possible.
General Service was good
Service staff is really helpful and friendly.
New car, all very simple and straight forward. Very good.
Simple, Transparent, Efficient and cheap
Easy service no hidden credit card charges
Everything went fast and smooth. Perfect!
Fast efficient and friendly service
Price is inclusive all, even 1 extra driver. No extra's to decide on when you arrive to pick up the car. Very clear website. The impression was very reliable. I would surely recommend your company.
Everything was so easy and the staff were very friendly and helpful.
Quick and easy pick up and drop off at airport ; super friendly and efficient service - 10/10!!! Even directions to get out of airport!
I was very happy with this car!!
Thank you for the best car
Easy to locate and good airport meeting
I called for a new battery, 45 minutes later I had a new battery in my car during my stay in my hotel. So a good service! Thanks
The cars are new and on a good way, no problem with the mechanic.
Very friendly and relaxed and lovely to be met at the airport
Close to the airport and prices not too bad
the staff service was very good and the car waited for us prepared
Kind and helpful people
Very good service from friendly and helpful staff.
The whole rental was very uncomplicated. Great.
Fast check-in/ check-out of the rented car, very helpful and fast when exchanging the first car (with noise) with another one (no noise), Thank You very much, Mr. Anapliotis!
Very friendly staff and very informative.
Staff, car and full insurance. Very transparent and explained everything while picking the car up. Top class service - I can't think of any improvements
No discussion for additional insurance
Quick answers to all requests, kind availability, Clear explanations
A trouble free car hire service, couldn't ask for more
The company was basically the only one which allowed for a rental without credit card, provided full coverage without excess at a reasonable price. The car we were offered was as good as new, in very good condition, low fuel consumption and we got it with a tank 3/4 full (to be returned the same way), which was perfect. The employee who greeted us was very friendly and we could return the car early in the morning without problems. So thank you for a good experience, we will definitely consider using this company again.
The fast pick-up and return procedure, and the very kind employee.
Convenience, good Service, Simplicity.
Lovely friendly people, great service. Car had a very badly repaired tyre but that really wasn't the fault of Rental Center Crete - just shows that whenever getting things repaired in Crete its best to keep a close watch on what is being done!!!
Rental Center Crete provide a friendly yet very professional service at a very good price with quality vehicles. I have hired from them twice this year and have recently made a booking for next year so I strongly recommend them.
We did a mistake with the dates but they fixed it and drove over within 30 mins!
No problem! The rapidity of the service. The conformity of the cars. Full insurance. The staff.
Reasonable price for good quality service
Prices and insurance coverings.
You had all inclusive insurance coverings and no extras at pick up
Have now been using Rental Center Crete for a long number of years. Service is consistently of a high quality, friendly and professional team. Always a pleasure to use this company!
Fast, professional service, courteous staff. Will definitely use again. Many thanks!
Easy to use and takes away the stress of renting
Excellent service! Truly there is no secret fees, the price you see on the website is the price you have to pay. No deposit money and super easy
We were met on arrival even though it was very late. It was easy to find our contact. The service was fast, efficient and thorough. The car was a good car. The drop off procedure was very simple. Overall an excellent car hire experience and I would definitely use you again.
I was most impressed with the courtesy and helpfulness of the gentleman who delivered the car to my daughter and I at our hotel. He was extremely clear in all of the conditions of the car rental and informing us of all the things we needed to know about driving in Crete.
So simple to organise- quick reliable and friendly. It was amazing that we were met at our hotel and the staff were helpful and explained everything really clearly! Full insurance cover (no additional costs!), easy collection and drop off. Great car!!
Easy and quick check-in in less than 5 Minutes, very fair prices with excellent insurance covering
Car was new and in great condition. Everything was ready which made pick-up and drop-off very quick and easy.
Everything went super smooth and fast. Picking up the car took less then 5 minutes. Dropping the car off was even faster. Overall, great experience.
A representative was waiting for us at the airport when we arrived in Chania and when it was time to return the vehicle in Heraklion they just picked it up from our hotel. Totally effortless and no hidden fees. What we were quoted is exactly what we paid. I would not hesitate to recommend Rental Center Crete to and would definitely use them again.
The delivery was on time. My queries were answered promptly and to the point. During our visit to Crete the car served us perfectly, consumption was minimal even though we traveled substantially. The condition of the car was excellent. Nothing to complain about. Yes I would recommend Rental Center Crete to any one visiting Crete.
Clean cars, lovely people, worry free insurance
Have used Rental Center Crete for years. Very good staff at port and airport. Fast and efficient response to emails. Excellent service. Thank you
The ease and professionalism with no hidden costs
Great service - the pick up and drop off at the airport were super quick! I'd definitely use Rental Center Crete again. Will recommend to others also.
I liked the ease of picking up and dropping off the car, not more than 10 mins and we were on our way. Good website and clear communications.
The car was new and clean. We were supposed to pick it up at 10 am but arrived practically 1 hour earlier and were given a car without any waiting. Although a car was small (huindai i10) it was a pleasure to drive it even on mountain roads. Totally enjoyed it! Very good rental company. We recommend!
It was so easy! When we arrived all our details were ready, no fuss, shown new car, perfect! Staff pleasant and helpful. Could not have been better. The same on our return a month later. Car checked, no problem and again we were expected, full receipt all ready.
Easy to book online, car was available as soon as we landed.Good service and good value for price paid.
Professional, reliable, fast service.
Very quick and simple take-over time after previous registration of drivers and license details.Short walking distance to HER airport.
Ease of booking, collection from airport and return of vehicle
The complete package is how we like it. There is nothing to worry about. Insurance, fuel, service (if needed) - easy, straightforward
Excellent and very efficient service at reasonable price, the car was very good. We will use you again.
Great, efficient email communication. Helpful and accommodating regarding our preferred payment method. Willing to deliver to our hotel. Got exactly the car we wanted, delivered as agreed. Couldn't be happier and would definitely use again and recommend to friends.
We rented a car in Malia for first time and we loved it! Everything was fine, car arrived at the hotel on time. It was anew Toyota Yaris diesel, exactly as ordered. It was in great condition. We visited the most beautiful places here. Many good impressions for your firm. We will recommend your company to everyone.
The transparency of the price offer: what you see is what you pay and there are no hidden costs.
Easy and fast check in and check out, kindness of your employees, no hidden costs.
Good prices, inclusive insurance coverage, pick-up and drop off of vehicle simple at hotel reception.
I use Rental Center Crete every year for our family holiday in Crete and the service is always speedy and efficient with a minimum of fuss. The vehicles have always been reliable and the choice of vehicle is excellent. The Representative are always friendly and efficient. Value for money is excellent too. I would always choose this company.
Enjoyed the directions from terminal to rental centre video! Service was excellent and happy to find the car had a sat nav which was programmed for our villa address by a staff member.
The politeness and good will to help from both employees during pick up and drop of
It was fast to take the car and bring it back. The price is less expensive than the others on the market in Crete ! The car was perfect, clean and relatively new. Everything was perfect.
I asked a question in the mail, and I got a clear and accurate answer in a very short time. When I picked up the car I was immediately served, same thing when I returned the car.
Impressed by attentive staff who were waiting upon our delayed arrival to Chania airport.
Been using for several years now, always fast friendly service, reasonable price and reasonable cars.
Even though our ferry was around 3 hours late at Hereklion due to re-routing, George was ready and waiting with the vehicle and was welcoming and friendly. He kindly installed the GPS with directions to our hotel in Makrigialos which was great service. Everything was explained to us very clearly and our return drop off was equally trouble free. The website and reservation follow ups were first class. Very happy travellers!!
Great car. Good insurance and the pickup at the airport!
The staff is very helpful as we arrive 2 hours earlier to pick up the car. Clean communication and instruction. And the car is very new and clean in perfect condition. Doing very well in Crete.
clear information, no hidden costs, full insurance, quick handling upon arrival and departure
We used Rental Center Crete 4 times. Every time the process of picking up and returning cars very smooth and always friendly staff. Once had a flat tyre, but the phone service employee quickly explained how to handle this, and the expense was refunded. Cars always in good condition, and the provided child seats are of a good standard. The insurance covering is excellent.
Quite new car, in very good condition. Very professional service.
Rental Center Crete provides a straight-forward, honest and very professional service.
Good value, great service, modern cars
Meeting at airport, very helpful and friendly, everything was made easy for us. The car was good and and as expected from our booking. Great value for money. I can recommend this rental company, I'd definitely hire a car from them again.
Always great, reliable, friendly service. I wouldn't use anyone else.
Excellent service as usual. High quality vehicles - the one we had this year was brand new!
Efficient service, friendly staff and competitive price. Vehicle was ideal for pottering around Crete, overall very happy.
Everything was as promised from booking to pickup and drop off, no delays or problems at all. Would highly recommend them and use them again
I very much liked the all inclusive insurance deal offer. There was no complication in which insurance to take and how much extra it will costs or is it adequate enough, unlike other big names that we had used in our last visits to Crete. In addition unlike them the service was prompt ( no queues) friendly staff and the depot was very close to the airport (walking distance). Liked the car too. Had everything we needed, spacious but not too wide.
No hidden costs, fast service on pick-up and drop-off.
New, clean vehicle in great condition. Friendly staff who were easy to deal with, no hassle and great service dropping the car with us at out hotel then a quick easy drop off at the airport at the end of the hire.
Excellent service - great staff who try very hard to help, no stupid insurance issues.
Friendly helpful staff in a great location and brand new car!
Rental Center Crete is the perfect choice if you are looking for a very good service at the right price. Cars are new and very clean. I really appreciated their policy about fuel.
I highly recommend Rental Center Crete. The service was faultless. The car was new and they were very easy to deal with.
Great service, reliable and on time for pick up at the airport as well as pick up in the port of Heraklion recommend this company
We have used Rental Center Crete for 8/9 years now and always been excellent.
Good cars and good insurance and very friendly people
We loved the warm welcome stepping out of the baggage claim area. There was no delay, confusion, or mixup. Our rental car representative was there waiting for us and that was great customer service.
Great little car and great service! Car was in excellent condition too.
Good price , no charge for an additional driver. I appreciate also quick service, that is filling in a website form before coming and then it didn't last long to pick up the car. Really easy to find the company at Heraklion airport; excellent idea to put on your website a video explaining the way.
I booked in online so there was very little paperwork to do when we got there just showing driving licences. The staff were very easy going and helpful most welcome after lots of travelling. Our car was clean, what I had expected, everything worked and it was waiting for us, I couldn't have asked for more.
I've used you before and was very happy with the service and prices from last time so didn't really consider anyone else this year.