The fact that the staff was waiting for our delayed plain and had our contracts ready. We expected the regular rental service attitude and we got great service, contracts were signed fast and we were able to start our vacation.
Great experience. No hassle. Delivered car to my hotel which was very convenient. When dropping off, we were driven to the airport by the employee.. I gave 5 stars to the company for their claim that I would not be up sold any additional insurance at the pickup of the car. Fortunately I did not need to test the insurance coverage.
I love the simplicity and convenience of it. Being able to fill out the customer information form online means that it takes less than a minute to collect the car on the day, and no one hassles you to take out extra insurance.
The staff was very friendly and professional and the car that I had was perfect.
The both employees we did met were kind and helpfully.The Fiat Panda was in good condition and Fiat builds a handsome comfortable car. Fine to drive!
Super easy to deal with. Excellent customer service. Loved that they came and met us with the vehicle so we didn`t have to go to a kiosk or anything. Vehicle was excellent and super clean. Drop off location was also very convenient by airport.
The overall experience was amazing, the staff was extremely friendly and and very good value for money overall.
I have rented from Rental Center Crete about 4 or 5 times. Always got good service, cars were always in good shape and pickups and drop-offs were smooth. Pricewise they will beat the international majors, but they won't be the least expensive on Crete. however, when you factor in full coverage insurance and quality of the cover, quality of their service and convenience they are a very good choice.
the fast chek at arrival and return.Easy to find the office with the video on the website.
good service, clean vehicle, in good overall condition convenient location right beside airport
It was nice to get a ride to the airport when we returned our vehicle.
Good website. You can pick car with all insurance without sweating which options i need. You don't need credit card, just pay small percentage at reservation and rest at the pickup. Cars we have ( Citroen C3 ) were almost new and everything working perfectly. Easy and fast pickup near airport. When we returned cars, staff drove us back to terminal, it is not common.
The insurance coverage was great, and we really appreciated having the spare tire as we got a flat tire halfway through and the helpline was good.
The rental of this vehicle went very well. The agent who greeted us to give us the keys was very professional and was kind enough to give us a map of Crete with a list of places to visit. This car has taken us everywhere. The return was also provided by very friendly and professional agents.I recommend.
Easy to rent, good price, almost new car, office close to the airport, everything was super.
Friendly and helpful staff. Very good vehicle. Vehicle delivery with full tank. All around insurance coverage without credit card charge
The communication was first class. Friendly no fuss attitude and due to pre busy filled in e-forms the pick up was very quick.I would say the best car rental experience I have had. Absolutely top class.Staff were exemplary.
Vehicle included insurance, a massive plus. Vehicle was a little underpowered, but the rental company are not to blame.
The video that was sent before arrival, illustrating the rental point location, was very useful. Also, easy and fast car picking thanks to pre-information sheet. Finally, smooth return (well we didn`t have any problems with the car, which always makes the return easy).
Thank you ! Great team and comfortable and orginized service I would recommend you to others, and will come back for sure !
Professionality, correct deals, quickly solutions, be helpful to customers all the time
Of the best car rental experiences I've ever had. Excellent service with super smooth hand-in and hand-over.
Our rental car was provided by Rental Center Crete, based at the side of Heraklion Airport. The pick up process was straight forward and we were on the road within 10 minutes of arriving at the hire centre. Dropping off was equally straightforward. A quick survey of the car and we were on our way to departures.The car was a few years old but we had no issues with it at all.Highly recommended.
Everything was handled very professionally, but still had a very relaxed vibe.
Cars are always new or nearly new and in excellent condition. The insurance cover is full unlike so many other companies who charge extra. Free additional driver is a bonus. I always use this company as the staff are also very helpful. They are not the cheapest but you pay for what you get.
It was very easy to get the car, we choose to get it delivered at our hotel in Bali and a very kompetent woman came with the car in time. We left the car at Heraklion airport and there we met a very nice man who understood our problem when there was a damaged tank cap. We checked the car in the evening before and didn`t see it. The man checked with his boss and it was a part of the insurance. We were very pleased with the solution.
Great all around. Thank you for picking us up from port!
Service of the employees at delivery and return. The cars were in great condition
Quick and easy pick up and drop off. Car was great, no mechanical issue with a couple of scratches from previous rentals but that's what I expected.
Extremely friendly staff. In heavy rain, we were brought unplanned to the departure hall. Fast vehicle handover, quick return of the vehicle, great value for money and insurance package. Very clear recommendation!
Professional and extremely helpful team
The kindness and helpfulness of all staff we met or discussed with by phone or email.
Hassle free check in for the car and return of the car. Very helpful and accommodating staff.
This was our first time with Rental Center Crete. Great value for money. All-inclusive insurance. Very friendly and correct staff. Brand new car. Great return service to the airport. We will be back on our next holiday in Crete.
The whole experience was very easy, from booking the car to dropping it back. The staff was also very nice and helpful!
The customer service was spot-on. We rented via Rental Center Crete, so we can`t give any impression of the website. We rented the cheapest car, so we got a Fiat Panda with nothing, which was as expected. Not a great car, but for the pricing it was just right. Thanks to you guys, we had a great vacation. The baby seat was great! Better than the previous ter car rentals provided us with, so that`s a big plus!
Third time we`ve used Rental Center Crete. Easy to book, clear what you`re getting, seamless pick up and drop off, everything you need. Had a slight problem with the car, call answered quickly, resolved within an hour or so. Great and friendly service.
They were very efficient. We had a technical issue with our car and they came and replaced car within 45 min
Great website with loads of info about Crete, the staff and car was excellent ,thanks.
Easy efficient delivery and hand back. Great car ideal for our needs. Courteous staff.
Good reviews of other customers found on the Internet. On return of the vehicle we were driven in front of the airport Thank you
Friendly staff and explained the vehicle in detail where the controls were.
I like the people who work at Rental Center Crete, they are friendly and helpful. A good selection of cars.
Friendly staff, new car and high reactivity to our messages. Love the video on how to find them.
The lady who met us when we arrived from the airport was particularly friendly and helpful and explained everything clearly to us. Much better than at other rental companies we have used.
Transaction was smooth during pick up and drop off. Everyone was super nice. Absolutely no worries, it was perfect.
Very friendly and helpful staff; nice vehicle, easy check-in; very good internet site. Everybody, especially George were very helpful.
The car drove very smooth and we get the car very clean. The car was economical
The car was in a good state, the staff was super nice people. They brought the car at our hotel and everything was very uncomplicated.
Delivery and pickup service, easy interaction, insurance included, no over the counter sales at pickup
The fast and easy delivery including the transport back to the airport. It was very nice to have a quick delivery when we had a bit short of time for the air-plane
Easy, helpful and excellent staff and service
The rental process was very smooth and easy to go through. It look about 10min for me to sign the form and I was on my way.
The staff was extremely friendly and helpful. We picked up the car from the airport and returned it at the port, and there was a representative waiting for us and helping us figure out where to go once at the port. Overall, great experience!
Car was delivered right on time to our hotel and Rental Center Crete representative was very polite. We didn`t have to worry about anything because of the insurance coverage and just got to enjoy our vacation in Crete. There are a lot of car rental providers in Crete but Rental Center Crete just feels the most honest and you get exactly what is promised. Thank you very much for making our stay there so awesome and enjoyable.
Fantastic very slick and professional service, staff were very helpful and friendly
It was nice to be greeted at the Ferry dock and personally escorted to the car for review. The car was almost new and the perfect size for our trip.
Easy to take and return the car (just in the hotel), punctuality and car cleanliness.
Fantastic service and friendly, especially liked the lift to the airport at the end of the rental!
The fully comprehensive insurance and speed of pick up nice friendly staff too
Very easy to book, convenient at hotel delivery and check-in process, clean/new vehicle, and very friendly staff. Completely stress free rental.
The speed to take the car The communication with employees
Your service was excellent. The pickup and drop off at the hotel. The quality of the car.
The personal gave us some good advices and tips to drive in Creta! There are very kind and the car, even if it was the lowest price that we choose, was very proper and easy to drive. We will recommend it
Rental Center Crete staff were welcoming and got us away quickly. They helped us load our luggage into the car. The car was in good condition, very clean inside and out. We were given an explanation sheet to explain where we could and couldn't go to ensure we were fully covered under the insurance package. When we arrive d back everything was handled quickly and we were on our way My only complaint, and it seems to be general across Greece, is the like for like fuel arrangement. A much fairer arrangement would be full to full.
The communication was fast and pleasant, the car was brought to the place of accommodation and we returned it from there. The car was new, clean and tidy, there were no problems. A more powerful engine wears out in the mountains of Crete :-)
I had really good experience with the company. The process of picking up and returning of the car was very fast! The staff was very friendly and helpful, they even dropped me to the airport after returning the car! The car, a Kia Sportage, was actually a brand new, in perfect condition, only at ~5500km, which I purchased for a very reasonable price. I will definitely use the company again on my next visit to Crete.
No hidden fees, full insurance included, no credit card needed.
They made the pickup and return easy and painless. The car was clean, well maintained and in very good shape despite it being 6 years old.
Very good service from Zenia who met us at Heraklion ferry port. Very prompt and helpful responses from Petros and other staff to emails. Good team at airport for handover . Well done. Thank John and Nicola Price
Very organised but friendly. Helped load our luggage into the car. formed instant mutual trust.
I like the opportunity of the Express Car Delivery form in advance so that there is no delay in the delivery of the car. Also no waiting at the return of the car, very uncomplicated. The car was in good conditions, we had absolutley no problems with it during our 2 weeks journey with almost 1,000 kms. The price is also good, although you might find better choices at first side. But then you should consider that additional driver is free of charge and insurances are included already. Last but not least: Staff are very friendly and helpful.
The willingness to transfer us to our nearby hotel in the centre of the city instead of asking us to unload the luggage, find a taxi to go to hotel. This 'extra' service was given me both times I used Rental Center Crete. Reason to stay loyal to your company. There are cheaper agencies but with more hassle.
Fast vehicle handover and very uncomplicated return of the vehicle
Your staff were very efficient, helpful and friendly. Being able to pick up at Heraklion airport and drop off at Chania airport was essential. We like the fully inclusive rates.
Helpful staff when collecting and returning the vehicle. Quality of the vehicle
New car Peugeot 308 (we ordered a volkswagen Golf) Nice car, almost brand new
Good price. Full insurance, so no hidden costs. Quick delivery at arrival and fast handling on return.
Trustworthy: You are not a big corperate firm like AVIS and co. You are a local company. People should support local business, instead big corpos where the money never stays on the Island.
Easy to use, right as I stepped off my ferry they where right there to greet me and take me to my vehicle. Everything went smooth from pick up to drop off.
Nice easy offer and great that all insurances are directly included - this is what we looked for and what we found with your company. Top.
Of more than 15 car rentals on crete in the past 12 years, Rental Center Crete was definitely our best and most convenient.
Liked that the car was delivered to our hotel. Lady who brought it was very helpful and informative.
We have used your company for a number of years and have always been pleased with the car supplied a good service, thank you
Great service. I resquest a pick-up at Hereklion and the drop off at La Canee. The employees are ponctuals and helpless.Prices for a full package is also very nice.I would recommend it.
All inclusive price with insurance and excellent speed of service; from booking to handover of vehicle
The staff's kindness, the clear explanations of the rules and the car's quality
Very friendly service. Everything on site was as described in the rentals description. The car that I ordered was available and itself was in very good shape. No hidden costs.
I have used Rental Center Crete on numerous visits to Crete and never had an issue with quality of service or standard of car received
Very friendly staff at the office. Clear agreement with no hidden costs.
The explanations that was given to us before we took the car and the attitude of the team.
First time we've used Rental Center Crete and would definitely use them again. Great, friendly, no hassle service and the car was brilliant for what we wanted.
upon arrival car was ready, washed and all clean. we were ready to go within 15min,
The car was very clean, the process was very quick and hassle free. Thank you for everything.
The price and type of service by providing all inclusive with extra driver that was not expensive. Then we also had a small problem and the answer was very fast even by e-mail. I would really recommend and on case of return to Creete I Will enquire to see if the prices continue to be competitive. Our car was almost new and everything Runned very well. The staff were very friendly and helpful. ThanksThanks
Friendliness of the staff. Very easy car pick-up and drop-off.
The ease and speed of handover and return of the vehicle. We have been customers for around 15 years now and I can honestly say that we've never been disappointed by the service or the standard of cars. This year's prices were astronomical but I appreciate that's not the fault of Rental Center Crete.
No hassle rental - fully inclusive price and car was ready to go. On return quick process and dropped off at the airport
Pick up and returning the vehicle. Met us at the ferry and the company representative gave us good and useful information. Also told us that to return the car we could leave just park the car at the hotel give the keys to the reception. So everything was minimum hassle for us.
Close to the airport and fast service. We will rent our next car from you for sure.
Yanis (John) was especially helpful and attentive. He made the rental experience smooth and stress free
Very helpful staff, no problems during the rental period
thank you again for the quick and most kind attention when something happens on the road :)
Easy stress free rental with a drop off at the airport. Everything was made clear, staff were really polite and friendly, and the vehicle was great to drive. Will choose rental center crete again!
Good almost new car, very acceptable pricing, very fast pick- up and return procedure, very pleasant personnel
Very fast and easy rental process, transparent insurance policy and cost. Great staff service.
Perfect contact, even via whatsapp what was helpful as I decided to rent a car in very last moment and also the car I got was like I asked for. Huge plus for no deposit and no plastic cards needed. Personnel was very helpful
I thought Rental Center Crete were incredibly fast and efficient, right from my original booking in Australia. The car was almost new and I travelled the island from Vai to Elofonisi. I will come back to Crete, especially Sitia and I will use this company again.
Good condition of cars that are very clean and reliable. Full insurance cover and free 2nd driver.
Really friendly and professional, very helpful. Lovely clean, virtually new car. Great directions to find them at the airport. No hidden extras. Comprehensive insurance. Absolutely no hassle. My brother has used them several times and has never had a problem. Thoroughly recommend them.
How easy has been to rent, collect and return the car. Also the flexibility of renting it on the port and has been able to return the car on the airport.
Very very kind staff, super service, great car, great value for money
Provided car advertised. Great service. Easy to pickup and drop off.
nothing, service and communication excellent and prices really competitive
We are really satisfied of our experience with Rental Center Crete. It was easy and quick to get the car and to return it.
They provided a great service - the staff were very friendly, and helped with repositioning the child car seats.
The Staff Service is friendly, efficient, and valuable. It is totally recommended.
There are no hidden costs and everything worked fine from the beginning to the end of the rental. Good customer service !
Although our flight was delayed badly until the small hours of Sunday morning, the operator remained in the office to show us our car and send us quickly on our way
Clarifications provided to deal with the use of the premium insurance
Posssibility to Delivery the car to hotel and pick-up at the hotel
The booking process was simple with good communication. The video to locate the rental centre was also well though out and useful. The car was of good quality (Toyota Corolla as booked) and any damage pointed out. On return it was a quick process with no quibbles over the status (no intense inspection of the bodywork).
full insurance covering, no hidden costs, best price, friendly and everything was easy!
Quick slick service and nice clean car. So much better than Avis who we used before and were very disappointed. Will definitely use your company next time we are in Crete.
Very professional and polite stuff, easy to find and pick up car at the airport. All explanation are clear and they accept my misunderstanding about some things even it was my mistake. I am sure 100 % I will rent a car again from this company. Toyota Aygo is in good conditions and we traveled more than 1000 kilometers without problems.
Great service - friendly welcome to Crete and car great - thanks!
The directions on YouTube were both useful and quite funny. The car check during pickup and return were quick and honest with no stressful quibbles about existing or somehow new (fake) damage, the terms/insurance etc. were straightforward and uncomplicated and, the staff were great; really friendly and informative.
First of all: we got what we wanted - a VW Beatle!!!We had some special requirements - all of them were fulfilled.All people were extremely friendly to us.After our car return someone evene brought us the 500 m to the airport!
The good service and the short replying time to eMails.
Easy communication and no problem with the service or the car. In front of the airport.
Excellent attitude, delivery into Chania and explanation of everything. Close to airport for drop back.Very easy to deal with.
The quality of the provided service, including the booking process, communication as well as the rented car, was very good and all this at a very decent price, significantly smaller than the multinational car rental companies offering.
The car was excellently maintained and was very good to drive. Pick up and return were very easy.
the girl at the reception gave clear and precise indications about the use and the documents of the car, and on how to return it
Very good comunication, perfect service, easy procedures. I recommend this company.
This was actually a first time I rented a car abroad, so I have no chance to actually compare experiences, but I doubt it could be any better than this - transparent policies, no hidden costs, nice and a fairly new car - clean and awaiting for us on time, uncomplicated return. Thank you very much!
We founded very kindly staff at our arrivals. The practice to rent and check in the vehicle it was fast.After that the staff show us the car and explain the main traffic rules in Greece and also explain us the conditions terms of the rental. We recommended Rental Center Crete for visit Crete. Really appreciate there is no deposit and full insurance cover.
It was easy to book a car in Crete on the website and the staff were all friendly and happy to help with any questions. I would definitely use Rental Center Crete again when in Crete. Thanks for a great experience.
The communication with them and the quick for picking the car up and leaving it the last day.
Very efficient, waited for us at the port when we arrived with a sign so we knew it was for us. Very helpful tips. Highly recommend.
Efficient and friendly, car was very clean and in perfect working order. Communication very clear. Highly recommended!
Good service, all-in-insurance without annoying discussions other companies involve you in, no problems at all.
Trasparente service: i pay once, no hidden costs. Personnel really friendly and prepared.
Very smooth check-in, car was ready fully cleaned including child Seat.
Professional and careful people. Good car, clean and well maintained. Check-in and check-out very simple and quick.
Easy to rent a car, they wait for us till late and they were well organized.
All inclusive price, no deposit, super friendly staff, easy booking, clean car.
Easy process, the car was in good condition and at a reasonable price. Highly recommended!
Very good experirnce great car great staff fully recomment no extra costs even when something happened - awesome and creta is a very beautiful place on earth with great people
Very well organised the delivery and collection service was prompt so no waiting around.
State of the car.Availability of the model and type we had chosen.Quick employee service.
Easy to use. Really professional. Good service. Explained the terms of insurance clearly.
Very convenient pick-up and return nearby Chania airport Thanks again for helping us with the luggage and my sons with the lost mobile phone!
Rental Center Crete at Chania Airport in August 2022: Modern, well groomed cars. Very pleasant and highly professional staff. (She even drove us to the airport, after we brought back the cars !) Easy booking and very fast replies to every question. Completely trustworthy. We will recommend you and for sure will come back to Rental Center Crete.
Great all in insurance cover--met at airport and taken to airport on departure.Very helpful staff.Very clean nearly new cars
Very professional. Easy and quick rental.No discussions around extras.I recommend
Excellent experience from start to finish, car was at hotel on time,rep was a lovely lady who showed me around car and gave all information I required, would definitely use again and intend to use next year.
We got a scratch while the car was parked. I called and e-mailed Rental Center Crete. It was all no problem, very friendly people.
Thank you for the great welcoming and explanations at the airport pickup.
Everything was great, thanks for your good service. I was very sorry to have made a scratch on the car but you were understanding. In the past I have had more than one very unfair experiences with car rental firms but you were very honest and very easy to deal with.
Professional customer service, reasonable prices at late booking, easy to extend the rental period and the car was almost brand new and just the right one for us.
Rental Center Crete were great to deal with, very simple website with quality cars. When we arrived at the port in Crete they were there to meet us. With all inclusive insurance it just takes the worry away and allows you to enjoy the holiday stress free. We had a Toyota Yaris, only 6 months old and in spotless condition.
prompt registration thanks to the advance registration online (driver name, driver license number etc.), very good service, easy to reach from the airport (gut explanation in the web-video!)
The ease of access was amazing. Very few restrictions.
Car hire drop off at our accommodation rather than having to come and collect
The car was clean and easy to drive. Very comfortable. After returning the car to the office your agent took me to the airport allthough I did not ask.That was very nice. Thank you!
Very helpful service, they programmed the sat nav to our apartment. All staff I dealt with were lovely and helpful. Car was in good shape. The collected from our apartment which was great. I would use them again.Many thanks
The good service and friendly staff. Everything was prepared before we arrived, just had to sign and then drive.
Highly recommended car hire! The best I have ever used. Easy to book, such friendly staff, no nasty surprises regarding extra insurance. Full cover insure completely included as promised. Never again will I use any of the big name hire companies in the airports. Smaller businesses a small walk away seem to be better in every way. Thanks Rental Center Crete, we will see you again next time we are in Crete.
The woman who checked us in was very thoroughly and reviewed the car with us in detail.
The staff who dealt with us were courteous and professional and we t out of their way to help.
Good and reliable service, pleasant staff, okay car
When I had a little problem with the car, an agent came in the day to fix it.
Nice service, good small car, easy and fast to get the car and return it
The employees are very friendly and professional. The insurance cover and the ease of booking is excellent. Good value for money.
The curtesy of the staff, they did everything to make this experience very smooth.They waited for us on the pickup day when we arrived past midnight and that was very appreciated.
Excellent service, no issues. we had no problems with the car and everything was explained incase of a breakdown or accident.
I am a current customer for several years and I had never problem with Rental Center Crete
Very easy experience, pleasant staff and you paid what you were quoted!
Very good service, car was ready and waiting for us as we arrived, very friendly staff and no wasted time.
Easy, transparency and not final surprises with the price, everything is included in the final prices so you won't have to add any additional cost when you arrive.The website was really easy to book and add all the drivers in advance save a lot of time when you arrive is everything is done.The staff very helpful, they waited for me very late during the nigth. Just 10-15 min walk from the airport, is very handy.Also when I returned the car they gave me a light to the airport :) Very friendly staff and very professional.
It was a plessend, fast and smoothly service.Quick response and good price for high season.
I loved that someone was waiting for us when we got off the ferry and also when we returned the vehicle. It was Very easy and helpful
We liked the kindness and organization of the staff. Clean and new car. Short distance from the airport, the instructions to reach the rental center are very clear and easy to follow.
Definitely an easy and enjoyable experience, would definitely use Rental Center Crete next time we are in Crete. Nice car too!
Reactivity and you were very nice
Being a client for over 12 years, I am enjoying the friendly and efficient service of JustRentals. Hiring our car with Rental Center Crete makes a good Crete holiday experience just complete. A big thank you to the crew!
I never used anyone better - not just Crete - world wide
Great staff, very responsive to questions before the trip, close to airport
Very good organisation for pick up and drop the car. Staff very Nice and helpfull
All the staff was good and the check in and check out done very quickly I highly recommend this company
Very easy to book the staff were very helpful and informative and really put me at ease as everything was very easy and quick also the cost was very competitive against other firms
The ready answer when I had a problem with the car and the efficency indication
We had to make a few changes to our reservation, and everything went smoothly.Also Got a ride back to the terminal.
Friendly and helpful staff, quick and easy pickup and return of the car.
The best Employee/Staff Service I ever had with car rental
Very nice and friendly staff. No nonsens policy with very competitive prices.
Best experience I have ever had renting a car. No hard sell of extra insurance - everything you need is already included. Brand new car. We both took pictures to confirm the condition of the car so collecting and returning was easy. Best price I could find as well. The office is a few hundred meters outside the airport terminal so if you have luggage and are in a group, I'd suggest sending the driver off to collect the car.
Easy, all inclusive, transparent about the rates (price conclude by internet = price paid on site, no additional insurance coverage or blabla). No cash deposit, very convenient.
Fast, efficient and friendly service. Great prices comparatively. Dropped me back at the airport. Fastest pick up of a hire car I've ever experienced snd now used them twice due to their brilliant service. Efaristo poli!
easy pickup from port and the flexiblity as I had to make changes to my reservation
Good personal contact at heraklion Port with good explanation of the car and info we needed. Only with 4 persons in this car in the Mountain the cc of car was not so comfortabele perhaps it was a citroen 1.2 rest was top
The service provide us, and the kindness of staff to show us the basic rules and to pick up the vehicle at the port.
Our car was in very nice shape and the price was reasonable compared to other reputable retinal companies. The company`s communications ahead of time are quite good and the staff at the Heraklion airport location was very friendly and helpful.I also appreciate that you offered a free booster seat.
The staff was very kind and clear in the explanations. Car was clean and we didn`t have any problems. Our experience with Rental Center Crete has been positive.
Quick and professional service. The car was clean and in good shape. Near the airport was a plus. And that there was no limit to how far we could drive.
Clean and recent car, good prices, full insurance with no excess fee, quick pick-up and return of the car
Easy to book. Fast reply and all the information you need. Very nice car.
The e-mail sent to me before arriving allowing to speed up the process at the airport.
We liked the service of the staff at the airport best. We were presented the car completely for the first time and even demonstrated. The staff was super friendly. Everything was just right from the start. Also the return of the car was as fast as never before.
The member of staff who met us at the airport was friendly and spoke excellent English. The process of picking up the car was made easy by the online form I completed in the UK. The car was clean and ready for us. Everything was explained well. The discount applied for booking the car with you for the third time due to Covid was a bonus. many. thanks.
The on-line pre check-in and the staff service at collection and drop off. Very friendly and efficient
The car was clean, well maintained and ran great. The service was quick, the guidance to find the shop was very clear, and the person working there was incredibly kind to my son - giving him a toy car that was a favourite the whole trip! We also had a baby car seat and phone holder that was easy to arrange and worked wondefully.
From on-line booking, correspondence, car drop off and collection at our hotel, all were first class.Nothing went wrong with the car, bumps or scratches during in the hire period, so I cannot comment on how that would have been handled. Thank you.
The people from the company were very nice, very clear and very professional.
uncomplicated processing and handover sales talk regarding an additional insurancebest regards anna
All inclusive insurance with low deductible. I was greeted at the port of Heraklion and the car was only 100 m away from the boat so we had a very comfortable experience. The return was also very simple of leaving the car in the cytizen parking in Chania because we had an early departure.
The pick up and drop off could not have been any easier. Being met when we arrived off the ferry was very easy and when we drove into the port on the return your staff member waived us down to show us where to go. Super easy.
Location of car rental near the airport and 24h car pick up available
A serious company. Very appreciate the speed of the delivery of the car. Really recommended.
Easy booking process, quick pick up on arrival and swift return
The staff was very friendly and efficient. Excellent prices. Vehicle was good too. Would definitely recommend.
Great service, any question asked by email were answered in a very short amount of time.. Best prices we could find this year. Easy to find information on the website
Have already sent a mail with my appreciation! Fantastic staff, car and service. Will absolutely use again. Many thanks!
Very pleasant staff that gave us confidence. Very efficient pick-up and drop-off. No extra charges.
Very helpful staff in Heraklion. Ease of pick up at Heraklion and drop off in Chania. The car performed very well being diesel, it was more economical to run.
All information provided up-front which made for fast, efficient and hassle-free pick-up and drop-off.
The booking process was very simple in stright forward and the pick-up location was very convenient for us at the Chania airport.
We loved our little cabrio fiat, was perfect for out trip, the car was ready for pickup, we just needed to sign and off we went. Super quick and we had no issues the entire trip
the communication was super fast, which I really appreciated. The car was clean, easy to drive. If I ever come back I`ll definetly book from you again.
Pick up car at 11 PM was no problem. The price. The insurance coverings.
Thank you for the great service, pick up and drop off was easy. Car was great!
The service we received was brilliant.I booked the car through yourselves based on good reviews online.We wanted flexibility and we got that with the car drop to our hotel in Chania and then then having someone to meet us yesterday am in Heraklion port.We were a little apprehensive about where to meet in the port but your guy was there and waiting. Perhaps a dropped pin from Google maps on WhatsApp would be helpful but that`s just a small bit of feedback.All in all a super service and as I said the flexibility of pick up and drop off options is something worth paying for.5 stars from me.JohnTV
Easy and fast communication, office close to the airport, good car, good insurance plan.
Easy to understand terms and conditions, nice staff, absolutely trustworthy
Very professional service at Heraklion airport. Check-in and check-out procedures were well prepared and took only a few minutes.
i like the most it the service from your employers, fast answers to emails also
no queuing up, very kind personal, no problems receiving the car and leaving it at the airport; keep it up!!! I will recommend you.
The people are so helpful, they were really great. A brilliant company, and only a few minutes walk from the terminal..
Very fast booking. The whole process of picking up the car was super fast. They gave us some tips on how to drive. Also the drop off process was very fast, even there was a lot of people picking up cars. Very efficient employees.
That I did not have to make any deposit or have a credit card (which I do not). The office just around the corner from the airport.
I would like to say the staff were fantastic. I had windsurfing kit and they went far beyond normal service to help me as I was on my own. Excellent service!!
Price with everything included, no extras for child seats etc.
We've been renting from Rental Center Crete for three years now, and every time, everything was exceptional: the car, the service, the people! Thank you
Everything was just perfect. Very friedly and uncomplicated handling when we arrive and everything OK with the car. Good extra service to be driven with the car directly to the airport on departure instead of a walk :-)We will book here again if back on Crete.
Peace of mind insurance policy covering everything - no prepaid charges required, no hidden extras. Good value service
Stuff was very helpful and calm and they responded very quickly on WhatsApp to all my questions. I'm always anxious when i rental a car in a foreign country, but this was the smoother and most relaxed experience . They dont charge any deposit or credit card. .Also we had an unlucky situation and found a scratch on the door when we brought back the car, without knowing how that happened, and they were super nice, they said everything was assured. Highly recommend. .
We liked the ease of use of the website, the insurance included in the price and the fact that the second driver was freeThe staff were very friendly, we were made to feel welcomeThe vehicle matched our booking and was very goodWe would definitely recommend
The staff were fantastic. They made it a simple and smooth process from start to finish. Great all inclusive price and service.
Friendly staff. Both pickup and return were fast and easy, no hassle, no hidden costs, no surprise.Well... actually, there was one surprise: this was the easiest car rental I've ever done :-DWell done, keep up the good work.
Excellent customer service, with a swift handover of vehicle.Thanks for the lift back to the airport.
The car was more than ok, the staff very helpful and open to accommodate our needs. We had to change the pick-up and drop-off hours 3 times and they very kind and made sure everything is ok.
Very quick and smooth car handoff, minimal waiting. Pleasant staff.
Your staff is very kind and made us feel welcome immediately. We like that your company is reliable and trustworthy and would recommend it to others in a heartbeat. The car was also brand new and a pleasure to drive. Your company met all our needs!
Very friendly staff. Good car. Easy pick up and return. Staff helped me with a USB adapter for my Iphone.
Speed and efficiency of vehicle delivery and return.
Accessible by phone to answer my questions and clear up my worries. Willing to rent a car with debit card payment and without International licence supplement. Exceptional offer on insurance, which most renters push aggressively and charge at high rates. Friendly helpful staff and quick, no nonsense service. I have hired cars in numerous countries and this has been my best experience.
when looking for car hire the website was easy to find and prices competitive but with better insurance cover than big brand rivals making the price very attractive with the added bonus of a 2nd driver included. Easy to book online and good communication before arrival with emails, text and WhatsApp. Hire centre easy to find and only a short 2 minute walk from the airport. Very smooth handover with friendly staff when collecting the car. Vehicle was as described, a Vw polo, was in good repair and clean and tidy. Return process was very simple and included dropping us off at the airport to save the walk with our cases. Thank you
Vehicle was ready when we arrived. Staff was friendly and helpfull. Good service and good quality.
We do not have many options to rent a car in Heraklion port and return in Chania port. This was your differential! Very on time on return the car. The new hybrid car was very economic and sharp. We loved it!
The proximity to the airport and the friendly staffð?? Everything worden out great!
We really appreciated the quality of service. We appreciated the entire package we got with the car rental which allowed us to have a stress free holiday.
Ease of website and flexibility when picking the car up and dropping off.
Our flight was very delayed into the evening and the office stayed open for us, the car had the car seat pre-installed and the service was very fast and efficient. The team were very friendly and helpful.
Easy to find and excellent quick service. I would definitely use again.
Really nice helpful staff , very good cars, fuss-free pickup and return, literally the best car rental company I've ever used.
No nonsense , honest ,transparent approach. Other than fuel issue- see below
The car (65k km) was really clean. The staff was professionnel with a big smile! It was the first contact with the cretan people at our arrival and it gave us a good feeling with the island directly
Kind staff, no waiting time, new car, no problem at the restitution
It was our second rental. Last year was from Chania office, this year from Heraklion office and our experience was consistent and excellent with both. There are no surprises upon delivery, there is a small down payment to secure the booking of the car and set price for peace of mind, the cars were well maintained, easy to drive. The online booking process is easy and automated. I will book again whenever in Crete and highly recommend to others for being a serious company, hassle-free.
Delivering the car to the hotel.Quick an d easy return at the airport.
The insurance coverings and the ease of picking up and returning the vehicle
That they gave me a lift to the departure entrance of the airport, and we didn't even ask! Thank you
The service at the airport was extremely quick. I was able to get my car within minutes of leaving the terminal. The staff was nice. The insurance offering is wonderful because Crete has narrow roads with fast drivers.
People were very friendly and professional. The car we reserved was ready for us when we arrived.
We did not have any problem. Car was in perfect conditions and very clean. Really nice employees.
Reasonably priced, could choose a specific vehicle, easy to use booking site, friendly staff, the car we got was clean, well maintained and was perfect for our trip.
The car was delivered Nice in time
To get and give back the car directly from hotel.
The time spend to get and return the rentalcar is very fast and professional. Staff is very friendly and helpfull.I had no technical problems with the car so I can not judge how the service is in case of car troubles.
friendly helpful employees.fast checkin/out.car was in fine condition.online easy booking
Quick service, uncomplicated exchange of the vehicle when the clutch no longer worked properly, fantastic mini bus Fiat Talento with air condition at all seats for the second week
I like that with my early flight I leave the car in front of Departure. :)
Very nice the pick up service that provide us to rent the car from the hotel.The car was very new.
Fast, uncomplicated, polite and professionel Service, a good car, price-performance is good. Thank you we will come back!
Very quick and easy no catches some other rentals in other European countries try find issues to take your money.
Easy booking on line. Pleasant staff. Quick communication. Would definitely recommend and use again.
Trustworthy company with correct service. No need to fear being scammed just because you're tourist.
Easy for me and safe a lot of time
Friendly efficient service, good vehicle, drop off back to airport.
Excellent customer service from booking thru to vehicle collection and drop off. Super quick as well. Normally collecting a hire car is drawn out with form filling but everything was done in advance and we were on our way very quickly.
The service and the package (incl total coverage and 2nd driver) - excellent combination.
Friendly staff. Express check was speedy. Good explanation of the car. Also at return, again friendly staf, we could even let our garbage in the car. Superb.
Your friendly and helpful staff. We were especially grateful for the lift back to the terminal on our return.
Easy to find at airport,and also thank you for holding the car for us as we were a day late in getting to you as our flight out was a day late due to technical problems. So a big thank you.
All - I love it and take it for all my Kreta-stays since years
it was a good car and it was very easy to take it and take it back at the airport
the proximity to the airport is very good. Uncomplicated handover of the car both at the beginning and at the end. Car absolutely o.k. and the price very good. I particularly liked that the drop off was very quick and your clerk drove me back to the airport. Great. Many Thanks. Next time gladly again.
Perfect experience, friendly staff and quick collecting and drop off of car
I liked everything and the staff are fantastic. Very friendly and helpful
The absolutly friendly and helpfull staff, everything was ready when we arrived and the car was exactly the cat. I had booked.- It is the second time and always perfect. Travelling a lot, I booked by many dif. companies, but yours is one of the best.
Simplcitie and minimised formaliities. Very easy car pick up and return.
Really competitive price, easy to book and to collect on arrival being so close to the Airport. The free car seat was brilliant and the car was spotlessly clean. One of the staff drove me and my family to the airport departure gates. So lovely.
Our flight to Heraklion was diverted to Chania, where we contacted Michael in the Heraklion office to let him know what was happening. He was very reassuring that we would have no problem picking up the car despite the much delayed arrival. We were eventually taken by coach to Heraklion
staff extremely friendly and with a positive attitude. everything is explained thoroughly and they are really helpfull. amazing experience
Really kind and professional staff, even after returning a car they dropped us on the airport :) Thank You !!!
Booking was quick and easy.The staff were friendly and helpful.
Perfect Service, friendly staff, clean and new car . Highly recommend!
Really good price for completely fully insured car (nothing at all extra to pay for CDW). Easy to use website for booking that allowed pre-filling of passport and licence information. This definitely saved time on pick up. Absolutely excellent service and picked up from hotel on time and collected from agreed point at agreed time. Nice car (Toyota Corolla) in very good condition.
A very clean and new car for a relatively low price. The staff at the desk at the airport were really nice.
All inclusive rate - car return easy with friendly staff.
Very smooth pick up ans drop off right at the airport. We didn't need the insurance luckily but it being included gave us a peace of mind during our travel. Not needing a credit card was also a big plus.
No queue, no hassle, full insurance included, second driver included, fuel return same level, one all-in price includes everything. This is how all car hire should work. Good explanation of car on pick up, including buying fuel. Very fast car return. First class.
Great service (Speed in replying, respond to special requests), friendliness of employess, quick and easy check-in and car return procedure
Very nice service ,nothing to worry about , all clear and easy without worries Very reliable
So easy to sort car, company representative waiting for me at Arrivals (it was a late flight) gave me the 1 min lift to depot , approx 300 metres from Arrivals. Paperwork took less than 5 mins. Likewise on return, it took less than 5 mins, offered to drive me back to airport but i declined and enjoyed a leisurely 5 min stroll to the airport.
Rental Center Crete is highly recommended. The pick-up of the vehicle was quick and uncomplicated (approx.10 min.) The Toyota Aygo vehicle was in absolutely good condition, minor scratches and paint damage were documented beforehand. The drop-off was just as quick and smooth. We were then driven the 500 metres to the airport building. We will definitely use this car again.
Professional and friendly staff, convenient location near airport, value for money and no hidden extras.
Taking the time to explain all of the features of the car when I picked it up. They do not do that in the US.
Really friendly people, great service when we arrive, good vehicle, and you even think to put a trolley to carry the luggage close by the car, really practical.
Ease of pick-up. Really appreciated being met at the Ferry dock in Crete with the car and loved how easy the return was to Chania Airport. Representative simply jumped in my rental and drove me to the terminal. Highly recommend this company and I will absolutely use again for my future travels!
You are a welcome change to other car hire companies. The lady gave us an explanation of the car controls. There was no pressure to buy extra insurance - in fact it was included! Prices were very reasonable and you did not demand a large deposit.
The staff who served us were polite and informative. Car was presented well, washed and cleaned. They even brought us back to the airport with our luggage.
Fair people, important when you rent a car abroad
The personal reception at the port of Heraklion, and de easy check in.
Everything was easy in communication and getting and returning the car.
Your commitment is right and you offer the excellent service in every detail :o))
Staff very friendly and helpful, excellent and detailed infomation at the beginning of hire
The personal service we received was amazing, the car was in great condition and totally satisfied our purposes travelling around the island.
Everything was so well organised and the car was very reliable. Thank you making our visit to Crete very special. You will definitely be our first choice the next time we visit.
Very friendly and efficient service. Much better than the large rental companies. A very pleasant experience.
Very helpful staff member delivered the vehicle to our Heraklion hotel, and your flexibility in letting us return it to the airport
A very good car for a very good price with very cleary insurance coverings.
Car status was really good. Check-in and check-out easy, fast and detailed.
That picking up a car and dropping it off was super quick!
The pick up of the car at the chania airport and great support as we forgot some of our belongings in the car.
We had a great time. Everything worked great. Very satisfied We are booking again for next year.
No hassle, really quick check out and check in. Friendly staff. Great service, will use again
Pickup an delivery went supersmooth. The friendly staff even loaded and unloaded our bagage!
Good value. Excellent service. Nice car. Simple and straightforward rental.
Helpful team, dropped me off at airport afterwards. very quick at pick up, not much forms to fill in, and no insurance issues
Dropped the car at the hotel very punctually. Honest about car state
Very friendly helpful staff both when picking up the car and returning it. Easy to find their desk too.Very pleased with everything.Will definitely use this company again next time we are in Crete
The rates are very honest because good insurance, hotel delivery and fair fuel policy was included. Very new car. Thank you
The quick service when we arrived and the lift back to the terminal when we dropped the car back! Good prices and a very easy to follow website. No hidden extras!
Car delivered to (and collected from) port. Representative waiting with our name. Representative friendly, personable and efficient. Insurance included with no attempt to upsell.
Combination, price and insurance and quick delivery from the car.
Swift way of booking through the website. Quick responding on questions.
Overall another great experience with Rental Center Crete. I would encourage others to be aware of the change to the pick up arrangements. It is now no longer an automatic pick up from terminal building. The car was good quality and picked up with half a tank of fuel which was more than enough to get me to my destination. Staff are always friendly and professional.
Hassle free and everything was upfront. No added costs or delays. No credit card required. Everything was smooth!
Everything was delivered as arranged. Location near the airport, car ready and friendly efficient service at collection point with full check of the car with a few marks on car pointed out. Car was clean and had no problems. Return quick and easy as well with no issues.
Customer service was excellent. Picking up and dropping off went very smoothly. Ver courteous staff at both locations.
Very easy and quick pick up and drop off. Car and staff were great.
I like the possibility for 24hr pick up and return - please keep that. As well the staff was very friendly and service minded - keep up that good service, it really makes me want to choose you again next time. As well the insurance coverage was good - also one huge point to choose you again and recommend.
Always a delight renting a car from Rental Center Crete. Best rental company we have dealt with.
The vehicle. Suzuki Swift hybrid. Brilliant fuel economy. Best car we have had. Hoping for same car again later in the year. Thanks.
Friendly and helpful staff. Quick collection and drop off. No worries about insurance.
Very friendly staff. Clear explanation at the pick up. Returning the car was easy and quick. And again, very friendly.
I have used you before on many occasions so I think that speak for itself.
Although the rental office is the furthest one from the airport terminal, collecting the car was fast and easy, as all details had been provided online prior to our arrival. We used this company 4 years ago, had a great almost-new car, good prices and service. One of the reasons we chose them was that they are a locally owned company and not a multi-national chain. We will definitely rent a vehicle from here the next time we are in Crete.
Simple, no fuss process on pick up and drop off. Easy access to location.
Very good condition of provided car, flexibility of pickup and return, very suitable car (VW Polo TDI) for holidays in Crete (small still strong), very good value for price. Thank you for making our great holidays possible!
Pick up at and return to airportExcellent service at pick-up and drop-off the vehicule
Friendly service; all-in insurance; dropping us off at the airport terminal when we returned the car
Everything is incredibly efficient and reasonably priced, puts the big car rental companies to shame!
Easy to book, staff really helpful and didn't have to worry about excess charges. Car was also really great- just what we needed to explore the island.
Clean and well-kept vehicles, very good service
Location was easy to find and the staff was super helpful. The gave us a good briefing on how the car operated and that was appreciated.
Ease of use, full insurance cover, easy to contact
Good and reliable car. Easy to make reservations if you are already a known customer and quick service.
User-friendly website, easy to search, book and pay. On arrival friendly and very professional welcome with attention to COVID 19 protocol on rented vehicle. Vehicle is impeccable, low mileage, recent, well maintained and super clean. We spent a great holiday in Crete thanks to the small economy grade car that took us to many beautiful places. If you are a party of 4 adults I recommend a higher grade vehicle with more power as Crete has steep winding roads pretty much everywhere.
Being met at the airport on arrival and being driven to the airport for departure.
I liked the pleasant and efficient attitude of the staff. Well done!
Nice and helpfull staff when I pick up the car and when I delivered it back. Great experience.
ease of formalities for picking up and handing over the vehiclecar condition
Easy to book on the website, already filled in the form upfront so it we received the car quickly when we arrived, returning was also easy and the staff is very friendly, the car was in good condition, we will definitely rent a car again when we go to Crete.
The girl in the Chania airport office was so helpful and efficient. She is the main reason we would and will use Rental Center Crete again
The staff is friendly, helpful and makes the entire experience so simple.It took us only 5 minutes to rent the car, and 5 minutes when we returned it, plus a ride to the airport gate!The car we got was brand new, clean and fully functional.The rental price was one of the best that we found online (including the insurance) with no hidden cost.the rental office was easy to find, only 5 min walk from the airport.
Full insurance included.Fast car receiving process if drivers are registered in advance. Free booster for kid. Second driver is free of charge.
I arranged a reservation through Rental Center Crete, and got all the necessary information about the pickup at Chania Airport well ahead of time. Filling out the express pickup form helped greatly, and I was out of the office within like 10min. Instructions on how to find the office outside the airport was clear and instructive.The return of the car in Chania was easy and on point/time. Staff was very friendly and polite. Will rent again with this company should I return to Crete in the future!
The car - and very good service.....and the new place for the office . Super
easy car rental, no credit card charge, new clean car, speed of service
Super efficient and friendly staff - probably the best and quickest car rental service we have experienced.
Always polite and ready to help. We always use JustRentals when in Crete.
Price is exactly what is showed on the website. There was no need to give any deposit and the process was smooth. The car was very recent, like new. Very happy about our experience :)We got a hybrid car which was very convenient given the prices of gasoline at the moment !
Easy access from Chania airport, lots of vehicles to select from with good fuel economy.
everything was good, like the help by getting all the luggage in the cars
The team were very friendly and the car we had was relatively new and in good condition. We had a baby and lots of cases on our return so the guy very kindly dropped us off at the terminal building rather than having to unload and find a trolley.
Great service, polite and well informed staff. All worked to plan and easy to find and they had all of our details, so drove away really quickly
Quick in responding, easy to pick up/ drop off the car, friendly staff, clean car
It was very easy to book a car online. Everything went fast, the customer service is very pleasant. I really liked that the car was brought to the hotel the same day. I will definitely recommend and take the car from there next time.
Easy and fast to find,fast pick up process and returning back also
Loved that your rentals include all insurance! No pushy sales people when picking up your car! Will definitely recommend your company!
Convenience and pick up and delivery of car to us and drop off
Every time we book a trip to Crete we hire a car at yours and it is easy, peasy, no hassle with pick up not drop off
The insurance covering was good! dropping off at the airport on the way back was nice.
Nice, clean new car. No extra cost when booking a car. Transparant booking.
The nice friendly manner from the staff who met me after arriving off a late flight. Upon my return to drop the car off I was offered a lift to Airport Departures. I will definitely use your company on my next visit. Thank you for your excellent service.
Really friendly and quick to respond to queries. Cost effective and hassle free with a really informative website with different options to choose from.
Friendly service, the car was clean and no problems at all. I only wish I'd booked a slightly more powerful vehicle as it struggled at times, and Crete is very hilly.It was a very nice touch that the representative dropped me back off at the airport after returning the car.
The staff is so friendly, as always, the car was clean and in good shape.We will continue to book with this company.
It was as described in cost and vehicle reliability. A very pleasant experience.
I like everything. I have been your regular customer for many years and I will be always choosing you!
Very friendly, good car and good price and service to drop off luggage at airport after returning car!
The possibility to pay for car when ordering it makes handling easier. Your new office at Chania airport is very nice located in walking distance from terminal building. Very good.
Organization, fast replies, cars in very good condition, no wasting time , vary friendly.
Everything was perfect. Very nice and helpful staff, ok car, great place to rent a car at the Heraklion airport. I will definitely choose Rental Center Crete during my next visit to the beautiful Crete. Thanks a lot for your work.
Local company and easy to find with a good rank for the price
Good website and (pre pick up) handling. On site good explanation of the car and we where on our way. Also the return was efficient. Overall super happy with our choice for RCC!!
After a lovely holiday week at Makrigialos on Crete and now back again in Norway, I can say to all other holiday people looking for a rental car, that you don't need to look and compare prices with a lot of different and difficult insurance policy to understand etc etc between all the rental companies on the market. Rental Centre Crete was 100% thumbs up and very kindly, as also other customers feedback tells, from price overview, to booking, to confirming, that the price with full insurance is what it is with no extra hidden cost and on replaying on questions if you have some, to the first meeting at pickup and all the way to delivery at Heraklion Airport. So all in all, my experience is just positive and 100 thumbs up!
Easy and fast take and leave , polite staff and No need of deposition.Thanks for this time, We hope to rent soon again.Best regardsJan
Great value with good insurance coverage included and no hidden fees or credit card deposits.
Excellent service at a competitive price.
The staff is very kind. As we arrived they were very welcoming and they gave us useful advise for our visit
Fast and easy process with ease - we stayed in Chania port and the car was dropped off at a nominated time.
Easy to find on the internet, clear internet web page with all the information you need, easy to make the booking, no hidden extra costs, super friendly personnel (both on phone and in person), got a ride back to the airport after returning the car, asked about a specific car and model and they were able to provide me with just that (car smelled and felt like new)
You made it all easy: good price-value, nice that it was all-inclusive concerning insurances, clean car, easy contact when I needed to change my booking, easy check-in and car return. Couldn't have been better.
The professional pick up and return routine and the very friendly staff!
We rented several times and we were always very satisfied..
Very friendly staff, forthcoming and helpful, quick turnaround, really great!
Absolutely wonderful from A to Z. From the great website. We got what we order at no time. The staff (Michael)was super friendly and helpful. We drove a lot with no problems all was new and clean. The baby chair was exactly as order (we weren't sure about it since we did not have any other other experience from you). On returning the car the staff was very understanding and with a lot of joy(sorry don't remember the name). We had small damage we didn't know about and he was super nice and understanding. We recently would recommend you to all our friends.Thanks a lot
The cars were clean, in good condition and not much driven. The service was really friendly. Pickup was easy. We received transportation to the airport from the returned cars. I really recommend!
- Nice staff - Car in good condition - child seats both clean
It all worked out brilliantly! Even the last-minute change of booking, regarding a different drop-off point worked very well. Excellent customer service! Top price-quality relation!
Very friendly reception, careful explanation of the car. Also very helpful, when we at halftime looked for a parking lot to pick up someone at the airport. Called us immediately after we returned the vehicle to tell us, we had left a phone inside.
Very friendly staff and very easy in communication, handling and everything else! Great job!
Great local business company, no fuss, no hidden costs, staff very polite and helpful
What I like most about Rental Center Crete is that there are no hidden charges, nor any pressure to take out additional insurance, as there is at every other rental company. And being able to fill out the information form before arriving makes collecting the far very quick and easy. It is always a pleasure to deal with your friendly staff.
Everything is accurate, fast, clear, very high-quality
Drop off was great, pick up was great! We come to Crete 1-2 every year and know the roads well, but overall was good and would come back again, wishing you happy Easter and a great weekend!
Great Service! Thx
Online reviews made me avoid getting a rental car. I've heard that most customers who review rental agencies have negative experiences. I see good reviews about Rental Center Crete on Tripadvisor, and I hire from you. You made me feel very comfortable and the entire process of collecting and returning the car was friendly and seamless. I was really impressed with the friendliness of the staff. Please keep it up and you may get more business.
Absolutely brilliant service from the whole team. Petros replying emails late at night, the two ladies who handed over and picked up the car, all fantastic. The best car rental experience I have had so far.
Everything like described, absolutely confident and safe. Car was clean and in very good shape. We also appreciate the fact, that cause the rental office in airport Chania/Crete is few hundreds meters away from the airport main building entrance, we were offered, at giving back the car on the departure day, to be driven to the airport building. Thank You very much!
The process was very quick and easy to get the car and give it back. There was a small scratch on the car which was dealt with very well as we were covered by the extensive and excess free insurance. Will definitely use again.
Hiring a car from Rental Center Crete was easy and cost effective than any other established car rental names.
Very friendly service, car really new and in perfect condition. With the full cover insurance included there was no extra cost. The car return was just as smooth as the pick-up. With a petrol station located in view of the car rental place, the petrol policy of return as picked up worked well. The rental location just a few minutes walk from the airport terminal was in practice no different from the rental companies located inside the terminal, as their cars are also parked outside. I can only recommend Rental Center Crete.
Simple procedures, friendly and effective staff. Almost new car in perfect condition.
Easy pickup, good communication, car was in good condition and suitable for paved roads on the island.
So easy to collect and give back excellent service also! No hidden extras!
Excellent, efficient and honest service. Best rental company around. Hassle free, clear and straight forward with great prices and policies.
Very good service, nice cars, we are very glad to see you again in July this year ;)
Quality of Cars is good, nice and friendly staff
One payment for car and full car insurance.
Really easy and relaxed attitude to customers using their services. Professional and not too far from the airport (remember to pass the shell garage on your right when trying to locate them from the airport). Car was in extremely good condition appeared almost brand new. The staff spoke excellent english and were really understanding that our flight had been delayed even though it meant picking the car up after 10.30pm (when we noticed most of the other car rentals were closed). Dropping off they were equally as efficient and after a quick check of the car they kindly dropped me back to the airport again.
Everything was super easy from the moment i was collected at the Airport, to driving away with the vehicle, to being taken back to the airport at the end. Emails and communication was quick and helpful also. I would highly recommend
Very easy to communicate. Service is as you advertise (we weren't worried about any hidden clauses, additional prices). And very good prizes.
We needed the car one and a half hours longer than expected due to a rescheduled flight. Thank you for making this possible without extra cost! In total: very smooth and easy operation and friendly staff - top!
The collect and return service is excellent. From the booking and returning the car, everything was easy. The employers are very friendly. Would defenitively rent a car there again.
The Staff was very friendly and explained us everything. The car was very clean and was exactly as shown on the website. The return was done in 5 minutes without any trouble!I would always use Rental Center Crete if I visit Crete again.
Everything worked out without any worries or stress.We enjoyed the convenience of getting the car from one place and leaving it to a different place.
Easy booking, the price to pay at the desk was exactly the same as stated in the booking confirmation (in my experience, this is an exception).
Honestly, we were very surprised by the very good condition of the vehicle and also about how recent it was, integrating many useful technologies (USB charging, etc...). For the price, we didn't expect that. We also would like to point out the insurance coverage, unlimited km coverage, etc.... Really happy about choosing RCC Crete to rent our holiday car.
excellent customer service. Our ferry was running quite late but when we arrived they were right there to greet us and within a few short minutes we were on our way!
All my details are collected before I got there. This made the admin after I've landed short and sweet, and meant I could get on with my journey quicker. Value for money also with insurance covered, this meant peace of mind during the trip.
This is without doubt the best car rental company we have ever used, both abroad and in the UK. Everything from the prices, the staff, the quality of the vehicles, is absolutely first class. The price you see really is the price you pay, inclusive of insurance and second driver - no pre-approving a credit card with a horrendous amount of money to cover any potential accidents, just a straightforward one-off transaction. I really don't understand why other companies can't offer the same service. I would never use anyone else for car hire in Crete.
I really liked the fact that insurance and a second driver was included in the price. This made the whole process much simpler and me feel a lot more comfortable in booking with you I had a query about one of the roads during our trip which I got a quick response to via WhatsApp, which was very helpful and easy.
I liked that the company offers to meet you where you are with the rental. I have never seen that offer/feature before. It made renting the car from your company much more accessible and easier for me. I appreciate that service.
We checked in online at home. When we arrived in Heraklion they were waiting for us and we got our car immediately. After some instructions of the car we drove away. Very easy. Staff was also very friendly.
We picked up the car from Chania airport. Joanna was waiting for us in the terminal when we exited baggage reclaim. She is really lovely. Very helpful and friendly. The car was almost new and in excellent condition. Very clean. The whole process was very smooth. We can't thank the Chania staff enough for the helpful way they looked after our luggage for us in the time between our having to vacate our villa and the check in time - which was 5 hours. Huge shout out to them.
What I loved is the prices were all inclusive of all insurances. This was so much better than the piecemeal upsell done by most other rental companies. Add to that we had a representative meet us right as we got off our ferry, and another representative to pick up the car when we were heading out at the next ferry. We didnâ??t have to search for any offices or locations. So wonderful.
its an excellent service. By phone and in presence. I like that we were picked up at the airport and that we were brought back at the end of the trip.
If you want to see more of Crete you definitely need to rent a car it makes everything easier. The pick up and the return was so easy thank you. Hope to see you again
Great service - particularly having the car brought to us at our hotel was brilliant! Definitely a positive factor for us, and the insurance coverage was appreciated too.
Easy to book, normal price without hidden sums and deposit, quick contact with the stuff if necessary.
Everything was great, communication by email fast and polite,great service at chania airport,will definitely recommend to others
The very uncomplicated and fast pick-up and return of the rental car. We have had repeatedly a good car for a fair price.
I rent car since 2015 about 9 times. Always perfekt Service and good cars.. Thank you, I will come again!
Detailed instructions to find you from the airport. Fair prices for the extra car seat especially in comparison to the really large companies and convenient pick up from hotel.
Really pleased with the service. Staff really friendly. Contacted them before our travel with a question via Whatsapp, replied quickly. Would recommend.
It was possible to get the car at port of Heraklion and drop off in the airport of Heraklion.The ferry are delay and the girl from RCC wait for us at port till arriving.
Very good and easy service. We picked our car up at the Port of Heraklion, somebody was waiting for us and the car was at the location already. We received good information about the car and about the drop off location at the airport. When returning the car we found the location very quick and within 5 minutes everything was ready and we could leave. Best service we've ever had!
Price on site is easy to understand. Staff both in Heraklion and in Chania airport are helpful and knowledgable.
Fast service and full insurance and second driver included in the price. The vehicle was clean and as described on the website. Very good value for money. We wanted to turn in the car two hours later and that was no problem and they did not charge us for that. We would highly recommend this rental agent to others and definitely rent a car here again when on crete!
All insurances included; no problem with different pick up and drop off location and direct pick up from ferry
Everything: the services, the fact that someone was at the airport waiting for us, the way I reserved, all perfect when I picked up the car, very fast, very easy.
It is really a serious company. You can trust them and they are very correct and friendly. Also uncomplicated.
Thank you for providing me the opportunity to comment. First let me thank your staff for their amiability and availability from our arrival at the airport where a member of your staff were waiting for us till after the return of the car where your representative bring us to the airport. We also appreciated the rapidity and facility of the procedures for taking and returning the car. The car itself was totally new (less than 5000 km) in extremely good conditions and very clean. We didn't have any problem. And finally the price was excellent. A very good experience!!! Thank you
Being able to pick up a car in one city and drop it off in another was a great benefit for us as we made our way across the island.
Staff met us directly from arrivals and within 20mins we were on the road. Great to not have pushy salespeople wanting you to pay extra for insurance and that the price is all inclusive.The staff were polite, friendly and the car was modern, clean and well maintained.
Every year we get great service, the guy who delivers the car to the hotel is always on time (or early!) and always very helpful. In particular the very clear and simple pricing structure - where everything in included (no hidden extras) is VERY good.
We have used RCC for the past 5 holidays in Crete form UK. They are so good , I don't bother with the comparison sites. The key thing is their insurance package up front and no false quotes , then a surprise at the pick up. The COVID clean was fastidious. They had put cling film on the wheel , gear stick and brake after cleaning. The website and pick up/ return were quick quick and efficient. Great value and service. I plan to use them again next year!
Located at the airport with excellent coverage. Friendly staff and a good car! We were in No-time on our way.
Good insurance coverage gives piace of mind. Helpful and friendly staff. Reliable and big enough company.
Excellent friendly service .We have used your company on previous trips and will again when We return next time.
Insurance cover was what I wanted... Good cover and did not need to leave credit card for excess. Easy to pick up late at night.
Staff were super friendly, car was clean and in perfect condition. Great pick up and drop off service from the airport
I like the cartoon, how to find the office in Heraklion airport.Thank you, car is clean with good maintenance. Staff are professional. Thank you Tatiana from Heraklion brunch.
This is my second time renting from Rental Center Crete and they are just great. It's not often you turn up in Crete and the very car you asked for (VW Polo 5 door) is exactly what you get! Tank was 80% full too. Some of the competition give you cars bear empty which is stressful late at night!
Easy to rent a car. You can do every thing at home behind your pc. Very quick response and the picking-up of the car is a question of minutes. The quality of the car (a brand new Toyota Corolla) is super. No irritating demands of extra insurance or God knows what. Very to the point. It was my second time I rented a car with this company and the second time I was that satisfied!
Great service, staff spoke Russian which is a big plus. The car provided was in a great condition, clean and super comfortable. Thank you for the service, we'll definitely use your company again!
The service was amazing. I scratched the bumper at the bottom while turning on a narrow street. The service man did not want to know anything about compensation and also refused the tip. Crete is very mountainous and not every chapel can be easily reached. And in the villages it is sometimes very tight. But the people drive considerately, naturally with the flexibility of the Mediterranean when it comes to obeying the traffic rules.
I have rented many many cars with various providers and it was one of my best experiences EVER! Thank you!
Quick procedure of the car rental, helpful staff, clean and good car, and the price agreed at the time of reservation is final, you require no additional payments for extra insurance.
I have used you several times in the past and have always been impressed with your staff, all in pricing structure and speed of vehicle pick up and return.
Friendly, efficient staff. No waiting at all. New vehicle in excellent condition. Completely hassle free experience. Highly recommended!
We loved that it was a small company, that the staff were so friendly abs kind, that the communication was excellent, getting the care always a fast process and they didn't try and charge us extra. The car was great.
The fact that you picked us up at the airport. The quality of the car. The possibility not to pay all of the cost immediately but in two rates
Since 2015 I have rented a car every summer in Rental-Center-Crete.com . In addition to the convenient price, I was also attracted by the insurance that includes all situations and all car components. In the second week of July 2021 the car parked on the reserved space of the house was hit by a motorcyclist. I have called Rental Center Crete and asked him to refer the matter to a local insurance agent.He came in 30 minutes, made the report and forwarded it to the agency. In the first hour of the afternoon a mechanic replaced the broken mirror with an original one. I was very impressed with the effectiveness and speed of the service
Excellent service without complications as usual. I always feel that I can fully trust your company. It is not always the case with others and/or in other countries.
Brilliant service from start to finish. We were met in the arrivals lounge and driven to the rental place. The car was waiting there for us. We signed off on the insurance and were informed of a few things in case of emergency etc. Service was just as smooth when dropping off the car. One of the friendly staff jumped in our hire car and drove us the airport drop-off. Overall cannot fault this company or the staff. Would 100% use them again.
Great experience.quick processing, no extra bs, exactly what a rental process should be. Very responsive to communication too
Easy, no problems at all with booking. We liked that the insurance covers all aspects. We had one problem with the car and they fixed it very friendly and fast.
Easy to use the website, quick replies on the e-nails. Directions how to find the company at the airport. Quickly changed the car once we noticed the problem.
Booking was easy, the pick-up service to and from the airport was great, the explanation of the contract was very detailed, the vehicle was in good condition, all damage was properly recorded, the price was ok and payment was easy. We would book with you again.
Great service overall. Everything was smooth and fasr! The staff was very professional, nice and helpful.
Very friendly staff when picking up/ delivering. Clean vehicle. Overall experience was as expected. No problems! We loved crete and your car helped us live it 100%
Insurance cover, excellent service, cleanliness and condition of the vehicle. Very professional, pleasant and efficient staff..Thank you
Kindness of the staff and speed of service (especially when the car has been replaced due to a low battery)
pick-up and drop-off at the airport, good response time to queries, very nice staff, really good condition of the car,
This is not the first time I have used their cars. Always kind and professional. Well maintained and reliable cars. Full insurance which I cannot say more about because it is not used. Overall very good. It is a pleasure to contact a local company that has prices lower than the big ones but very high quality. Thanks
We were very pleased on all aspects, the car, the staff, the website, the service, the price: everything!
Your Professionality. Everything works fine.From booking, check in and picking up the car at Chania.The car was a good choice and well maintained. Can recommend your company!!
I can't give enough praise to the lady at the car pickup counter at the aiport. Her level of friendliness and customer orientation, and going out of her way to help is amazing. Thank you Rental Center Crete for another great holiday in Crete. I can't imagine coming to Crete and not renting from you guys! Thank you once again, and see you next year!
Speed of service, high digitalisation of services, efficiency, politeness, ease of use and convenience.
best price, no hidden costs, almost new car, staff was very friendly and uncomplicated , only 1 min away from airport
Great job and really professional treatment of your clients. We'll come back to you next holidays again!
We were so happy with the service and the vehicle provided! The cars given to us to explain everything and even place the child seats in advance was just perfect.
1. The video, how to find Rental Center Crete at HER. 2. A brand new Toyota Aygo had Android Auto installed - just connect your smartphone and use waze to find places you need.
The checkin was really fast and smooth, also I totally appreciate your flexibility and you having my reservation moved from 2020 while fully respecting the rental price. I know your business has been extremely challenging in 2020, many thanks from me and my family for providing the impeccable service!
User friendly website, variety of vehicles, very good pricelist, friendly and helpfull staff, easy to find
The service of bringing and pick up the car at the appartement. The car was clean and ready for use. And a nice rental-price. Perfect.
Very friendly and swift staff when taking over the vehicle and upon handing it back. Excellent service! Thx a lot!
Excellent service - pick us up from the airport and dropped us back. Great car - just what was needed to explore Crete. Glad we took the collect with full tank and return empty - took away the stress of finding a petrol station. Great to be able to do paper work before arriving - saved so much time.
Everything was smooth, super fast process..great price, no hidden fees, nice car and full cover insurance... Perfect!
Collision damage waiver included. Additional driver included. Quick and easy to pickup and return (pre-registration of driver details using website). Smart new offices at Chania airport
What I really liked about RCC is the fact that they are so transparent in everything. What you see is what you get. They are fair. This is the first rental company I found that doesn't ask for a credit card deposit. Everything is included. Would recommend it to everybody! Really friendly also :)
The insurance is great. We had an incident and it was great knowing that it would not cost us - well worth the money.
Fast reaction on mails , good staff service , good cars,near to the airport building ,easy to book ,
We rented a car from this company for 2 weeks in Chania. The check-in and check-out were easy and quick and the staff was very kind and professional. The car was new with only a few thousand kms on the clock. The price was fair, including a full-cover insurance and a second driver. Not blocking any money on your credit card upon pick up is a plus with respect to other companies. The experience was absolutely excellent and we definitely recommend this service.
Everything was very good, they was friendly, everything went quickly, and we got a recent car and drove it without any problems.
We rented the car in Heraklion. Staff were very friendly and helpful and the whole process was very straightforward, with the location just a short walk from the airport. We even appealed to the Rental Center Crete office in Chania for help in a time of need (non-car related) and they were very kind and understanding (Thanks Joanna!). Highly recommend!
Easy process to get the car. Staff was waiting for us at the airport and drove us to the pick up station which is very close to the airport. The car was super clean and in very good shape. After we left a little alarm lamp went off but we returned to the station and they immediately fixed the issue. I would recommend everyone to rent a car from here.
Full insurance -uncoplicated handover-uncumplicated Return of the car-the man in Chania was very friendly
I was awaiting by your employees, my car was ready, one of your employee helped me kindly with my luggage, no bad surprise about the price. The price was the price and you are not suggested any not useful extras. And when I book by email I had a quick answer! So good !!! Thank you.
The staff at the Chania Airport were very helpful and they made the process of checking and returning the car very seamless.
Everything was easy: distance with airport (very easy to find with the online video), service, quality.
Our car battery died, it happens, but they came out right away and fixed it. There were no set backs in our plans as they were quick to respond and resolve our issue with the car. Very much appreciated.
I got a tire puncture due stepping over a nail - this was changed and fixed within 2 hours free of charge! Absolutely excellent
I liked that right to the end you went the extra mile to look after us. You stored our bags for a few hours before our late night flight. Your staff recommended a nice taverna in town at the port for us unto pass the time.Your staff are great. I would rent from you again, without hesitation.
Great service: super polite people, perfect car, all COVID protections (also plastic protection on the steering wheel at the moment of taking the car), fast answering! My family and I had a great experience with RCC and next time, without doubt, we would rent again with them! Thank you!
Quick service, pick up outside the airport. Nice car with full coverage and free second driver The return of the car was quick and brought back to the terminal
Friendliness of staff. The car was ready when I arrived and Tatiana explained everything I needed to know. Quick and efficient delivery and return.
Friendly Staff. Uncomplicated Car rental with good prices. And I liked that two drivers are for free. It was perfect that we could pick up the car at the airport and return it at the port.
No problem car rental, delivered exactly what was promised, good insurance coverage for a good price. Good customer service, delivery to hotel at appointed time. Would use again and highly recommend. Best rental company we used so far worldwide.
Very efficient service - both at pickup and drop off. Very friendly and helpful staff who spoke English very well (which was great as our Greek is very limited).. Location is very convenient for the airport - 2-3 mins walk with bags. Vehicle was clean and well maintained. Highly recommended.
Representatives were very friendly, helpful, and on time. The meet up point in HER port was very easy. The good car was crucial for the mountain drives. Thank you very much!
People were super nice, easy to rent, proactive messaging, intelligent instructions on how to find the center on arrival and how to return car - you are the easiest thing at the entire airport, great job! Everything in Crete should be as thoughtful!
I had very bad experience previously while renting a car from famous company and that was the reason I decided to try this local provider out. I would definitely recommend it to anyone, everything was fantastic, especially attitude towards customer, personal culture of employees, clarity of the contract and contact with support during my stay in Crete.
Near by foot, easy and quick, staff helped to put luggage in, homepage good, honest, price ok, everything fine, would take again!
It was very clear from the beginning (prebooking on the web-site) what the total cost was of the rental, including the zero deductible. Many of the bigger rental companies have a zero deductible only when one picks up the car and so one doesn't know the price.The price was competitive with other rental companies.We had a problem with the key and it was solved efficiently with the agent coming to our hotel.Leaving the car was very fast.. didn't take more than 5-10 minutes. I was driven back to the airport immediately.
Very good customer service. The customer service representative met us at the airport for pickup and again at the ferry for drop off. Seemless from beginning to end.
Easy to book. We had a very little, but very good car, I loved to drive it. We would to come back again to Tsoutsouros and rent your car. Many thanks Marcus from Berlin
Loved the fact we were met at arrivals and taken the very short journey to the office where we were given the car and on the road very quickly. In previous years in various countries I have spent far too much time queueing at airport rental car offices so this way worked like a dream and was much appreciated. The car ran well and it was a easy and simple hand back too. Highly recommend!
We were early and they still got us a great car within minutes. They even met us at the port where we turned in the car at the most convenient spot possible. They really went above and beyond.
The friendliness of the staff, and how easy the pick up and drop off was. My pick up was on time and very prompt, and the car was like new with a few scratches that is to be expected of course. However, it was really nice having such great customer service. Thank you!
The service and attentive staff. Car in very good condition. Ease of contacts for different requests.
I liked the price with includes full insurance and no hidden fees. And that you did not block any sum from my card. Very friendly employee met at us at the Arrivals of the airport who took us to the office, and as I filled in all my data beforehand the time from arriving at the office and we departing with the car was so fast - not more than 10 min. This is the fastest car delivery that I have ever had. The car was almost new, very good. Returning back was even faster. The employee took us to the terminal with our car. Overall - excellent experience!
Everything included in the price regarding the insurance. Very good service. Cheap prices for child seats compared to other car rental offices. Highly recommended. Office located very close to Chania airport.
The website is really user friendly and the staff member was waiting for us at the airport. She took us to the rental garage only a slight drive from Chania airport where we were given our car. The price for one week including the full insurance was much Lower than what we usually pay. I highly recommend this company.
Despite the fact that the rental office was vert close to the airport, an employee of the office picked up from the arrivals hall. Thanks to the electronic form, picking up the car was very quick.
Hassle-free, fully insured, and very reasonably priced car rental, unlike the major rental companies, where you might end up doubling your rental price by purchasing zero excess insurance. The car we received was nearly new (just 2500km on it). Very happy with them.
Very quick and easy arrangement of everything. Nothing was problem - changing of pick-up/drop-off times (later afternoon), locations (hotel/airport) etc. Everything very smooth and everyone very nice and helpful. Really recommend this company. No problems with the car, it was clean and very well functioning.
Friendly service and the car was ready to go. Same when returning the car. Absolute no waiting time. It was the second time this year that we got a car here and we will come back next time.
The car was technically tidy, clean, fully met our expectations! Rental company at the highest level!
The car only had 12,000KM - literally new. Very close to the airport and someone was waiting with my name outside departures. Zero excess so no issues (or nerves) when returning the car. Excellent customer service.
You guys should be an example for all the others car rental companies out there. No hidden fees, fast and easy from landing to departure to paperwork. Thank you for an outstanding service and I will highly recommend to everyone I know who will be visiting your beautiful island.
HelloI am a customer of yours for the second time. Next time I will definitely use it again. I rent a car for the entire two-week vacation. I had the opportunity to positively see how much they help clients. Thank you. Keep it up!
Friendly and efficient service, there were no issues when our arrival flight was delayed and the car we rented was basically new. Also the youtube video of where to find the desk is a very nice touch.
I liked the availability of an automatic transmission car at a reasonable price, and that they met me at the ferry terminal as it was a much easier place to meet.
The car was picked up and returned quickly and efficiently, new car in the good condition, nice staff , I definitely recommend this rental car .
The staff was very quick with no hassle from anything! I was 100% covered by the insurance so there were no hidden fees or surprises. I would highly recommend using this car rented company.
The staff was very courteous and punctual. We did not have to wait at all during pick up or drop off of vehicle. The car was exactly what we ordered and in great condition. Overall it was a very easy rental transaction.
Possibility to send the data for the rental contract in advance, which significantly speeds up the rental process
Excellent service, reliable, friendly, honest. Easy and fast pick up and drop off. No hidden charges. Would definitely use you again!
Attitude, the car, insurance coverings. Many advice from your desk concerning our trip in Crete. Good price
Easy to use website, great service and competitive price. Was in and out very quickly both picking up and dropping off the car. Well done
Very kind and professional staff, quick and efficient passing over documents, good rates for full insurance
Quick and easy to pick up and drop off vehicle, car in excellent condition and spotlessly clean, great service from staff.
Car battery died and an agent came in 30 minutes to replace it, even though I was in a relatively remote resort.
Staff was waiting for me on the airport. Car was cheap and reliable. After returning the car driver drops us on the airport. Car was in great condition. No hidden payments.
Everything was easy and simple. No hidden costs, no grey areas. You just meet with the representative, sign the contract and off you go. Same for the return. That simplicity is the main reason I chose them every time.
They met us at the port and took us to the car. Everything was easy and very clear explained.The return was very fast and easy too.I definitively recommend 100%.
We had a car accident due to the fault of another car and for us the company replaced the car within 2 hours. Great!
Best car rental service i have received yet! well done
Brand new car, super easy pick up at Chania airport and then drop off at Heraklion Port
Good car, easy to find at airport and nice employees.
Professionalism, quality and preparedness of the staff. Always helpful and friendly. Congratulations
Super fast booking, immediate response, easy to find and very friendly staff
The staff was waiting for our late evening flight. Everything had been prepared in advance and we quickly drove away. On returning the car a similarly efficient handling. We definitely will use them again when in Crete.
The straight forward system and no small letters obser
Great new car, excellent service and extremely easy check-in/check-out process!
Everything was smooth, easy rent, no hidden fees, great service.
Easy, fast and without complications and hidden fees.
Reachability of your office at Heraklion, courtesy of the staff, easy to use website, excellent email reply
Professional and quick dealing
Very professional and at the same time very friendly.
All your employers are so friendly. We got our car fast and easy and the return was fast and easy, too.
Very good customer service and cheap price for good car
Smoothness of the full service. Just perfect.
Very quick and friendly Service, uncomplicated.
No problems at all and nice service. Thank you!
Very friendly and professional staff.Great cars
It was better quality for the money than other companies. We didn't have any claims or problems so can't talk about insurance and problematic solutions. We simply rented a car, used it, returned and everyone was happy:)
Overall very satisfied, good price, no worries about insurance, uncomplicated pick up and dropnoff, even in early morning hours
Very simple and straightforward, all inclusive attitude, totally hassle free. No reason to chose any other rental service, simply perfect.
The efficiency when we took the car at the airport... it took us only 10 minutes to get the car and drive to our hotel !Same when we came back, great !
We liked the fact that the price was low and that there were no additional insurances and stuff. Never had such a cheap and good experience with a rental car company.
Fast, cheap, everything went good
No extra insurance, good price, to pay cash, no credit card, good service
I really enjoyed the fast checkin and fast checkout. Also all insurances included is great
Reliable and great
Trusth worthy, fast response
Very good service. Wwe had an incident and it was solved immediately.
Easy to book, easy to find and we had a couple of changes to our booking that we needed to make which were no problem. Great service
The stuff was very helpful and nice. God service for good price... The car was a rocket... Highly recommended!
We loved how smooth the whole process was! Thank you!
That the full insurance was included and the knowledge that we were supporting a local business.
Kindness of the staff
Everything was perfect, as always. I will choose you next time for sure!
The easy check-in and check-out process and the fact that insurance was included in a reasonable rate.
No tricks or hidden cost. A company worth to trust in. Very good service.
Great car and service, easy going and all perfect support online and human
You are the best. Excellent services, friendly, hospitable people. Together with you we had a wonderful holiday in your beautiful country. Thousands of thanks, Leonard
Amazing service. Nice car. Friendly staff and very helpful. Free additional driver and fully covered insurance with no hidden extras at a good price.
Everything easy and without problems. Next time definitly again this rental company
Good service, friendly staff, correct handling of everything.
No bad surprise, easy and good service.
We already rent our yearly car at your place and every time the car and services are excellent. There is nothing more to say :-)
Speedy service on picking up and returning the car. Right by the airport so ideal location. Really good price and staff were friendly too. All round great service!
Such an easy process from start to finish, very impressed with the car, super zippy little number - definitely recommend!
The car arrived shortly before the arranged time and was also promptly collected. Your employees were efficient and friendly
The price, the insurance, the fact that we can pay with any debit or credit card.
Ease and speed of picking up and handing over the car the attitude of the staff; congrats!
I really liked very attentive an supportive behaviour of the staff when I picked up the car. The person explained me everything and also helped to find my hotel in the navigation system. It was evening, dark, and he checked my lights. I felt very comfortable and surprised of the excellent service. I called the support service once later when my steering wheel was blocked and I could not start the engine. The call was answered immediately, and I could start the car two minutes later :-) The pick up, and return were fast and easy. Excellent price-to-quality, please keep your service on this level :-)
Uncomplicated, fast and friendly service. It was great that a car was still available at a later time.
Really good experience. Easy and fast service. Really good price. Insurance covering .
Thank you for the service, for the safety car and for the fast check in
It was easy to find at the airport and the staff was very friendly. We didn't have any problems with the car.
Ease of booking, good all inclusive insurance. Friendly staff, much more looking professional set up in new office.
Very efficient service. Car was ready on time, clean and staff were very friendly / professional.
Everything was so easy and we even got a better vehicle which was a plus having two disabled passengers.
Speed of picking vehicle up after the flight, also the return , and the staff were very good.
Car rental, serious, friendly, no worries. when i come back i will stay here. very very good ! m. De freitas.
The car was in perfect condition, they have the best prices.
Easiness, intelligibility, punctuality, professionalism, attitude to clients, car delivery service, professionalism, neatness of vehicle - all this are on the top level.
How easy and straight forward the booking was and with no extra insurance to pay. Friendly and helpful staff for changing bookings during these strange times.
It's just easy going ... eveything included ... thats what counts most in vacations!
I loved how easy it was to reserve and take possession of the vehicle as well as how easy it was to return the vehicle, quickly and without any problems.
From the beginning until the end it was easy and nice! No problems at all!
Excellent service with an all in price, no hidden extras or hard sell when collection the car. Will definitely use again on my next visit to Crete.
Very professional, friendly and totally serious business attitude, car in very good shape, no hidden extra charges.
How easy everything worked and especially the no hidden costs policy. This is how all other rental companies should work. Really good job here.
The help you gave me with my wife being in a wheelchair was excellent. Thank you.
There was no battle about insurrance stuff and attempts to sell extra's. Great to be able to fill all out in advance so you are on the road in minutes after getting there.
Friendly, efficient service, good staff, car in good condition. Altogether excellent.
Excellent quality cars at a very reasonable prices. It's the second time we've rented from you and both times the service has been superb. Thank you.
Excellent website, helpful friendly staff, collision damage waiver excess included in rental price, nice cars in good condition.Very quick responses to enquiries
Everything is ready when you pickup your car.No worries about insurance or other things.Nobody who tries to sell you extras.
Fast procedures, nice staff, good location near the airport
Quick and efficient service. Someone greeted us at arrivals and there was a short car journey to the office where everything was explained clearly and payment was taken. The whole process was easy and efficient. We were given a free upgrade which was a great gesture! The car was excellent, had no problems.
Clear communication, smooth and easy transaction. The car was very clean and made COVID-proof for the handover.
Easy rental procedure, the car was fully covered without exces and other deposits. I received the xact vehicule that I rented on web site. Good car 14k km. Easy pick-up and drop down.
Viewing the reviews the company seemed reliable compared to cheaper options, and indeed we were very satisfied with everything. Including very nice treatment when we were a bit late for our flight at the day of returning the car. Thank you!
Absolutely super! Good service, nice people. Works fine to do all the paperwork in advance through the computer before arrival. Also the booking without creditcard went super! See you in May!
A very efficient and stress free service - the new office site is also an improvement. We will be booking next year.
Easy online forms, 3 mins from turning up to leaving with car.1st class.i wouldn't recomend any other car hire in crete. top class service.give this company a chance, you will be impressed
For the fourth time I've chosen to hire a car with you! Everything was fine, kind staff, good car, speedy service.... I recommend Rental Center Crete a lot!!
We were unfortunately a bit late and also for our ferry. They drove us spontaneous to the harbour! How nice and polite! :-)
It was our 5th rental with RCC, no problem, go for it, this car rental agency is great!
The ladie was very kind, fast and good service. Price and car was very good. We will rent a car with you next year.
Excellent customer service. Really easy website and immediate payment receipt delivery. We were collected from Arrivals immediately. Very helpful gentleman in the office. Quick and easy admin - on our way in under 10 mins. Brilliant service all round. Would definitely use Rental Center Crete again. Great worry free driving with the all inclusive policy. Great fuel policy - no requirement to pre-pay fuel. A great experience with Rental Center Crete. Thanks. Rob
Your pricing was competitive. We were met in the terminal and taken straight to the office. There was no extra selling of excess insurance, 2nd driver was included it was all very quick and efficient. Thank you!
Close to airport, clean car, ease of overall experience and dropping off after holiday
Full insurance, no hidden costs, speed of pickup and return, second driver included.
The whole experience of using Rental Center Crete from picking the car up to dropping it off was great no problems at all which in these times of covid 19 did put my family at ease. The staff at the hire centre were very friendly and helpful the car was very clean inside and out but the best bit of the whole process was that there was no hidden charges what price you are given at the beginning of hire is what you pay and i will definitely use Rental Center Crete again.
Staff very helpful when i called on the phone with covid 19 questions, staff on pick up very helpful paperwork was fast and staff on drop off very helpful too
Super clean car (covered with plastics when received). Very few kilometers only 17000 when received
Very welcoming. Meet and greeting on arrival and taken by mini bus to the office around the corner. Done and dusted in minutes. Make sure you fill in and send over the pre detail forms received by email to speed up the process. We are already in the process of booking for next year and will definitely be using you again. Thank you so much as this was the 1st time renting a car abroad. Filled me with confidence. Kindest regards kierren
Easy booking, We got the car very quickly, the personal are very professional and helpful
We were in Greece many times and rented cars with different companies. This time, we finally got a fairly new vehicle in which everything was functioning. We hope this will remain your rule in the future. If so, we will be glad to hire your cars also in the future.
All forms filled in online in advance making for a quick process. Car was at the port when we stepped off the ferry and we were dropped back to our hotel after dropping the car off, great service!
No waiting time when picking up the car. Very friendly staff, they have even saved our destination address in the GPS.I have recommended Rental Center Crete to friends!
L assurance tout risque a bien fonctionné,Je suis ravie que Rental Center Crete a bien voulu nous accorder 1h supplémentaire pour le retour du véhicule sans frais.Ils ont bien voulu garder notre valise pour la dernière journée avant le départ Ce sont choses qui font la différence
Without doubt best car rental service we have ever used! Everything was a pleasure! We will definitely be using you again.
Clear and easy handling of the rental, and the state of the car (near as new, only 1000 km on the clock).
Honest, good customer service. All rental companies offer the option for reduced insurance, knowingly putting customers on a budget at financial risk. You don't do this and yet your prices are competitive. The car was in impeccable condition, the process was quick, straightforward, professional and friendly. The website was straightforward and overall this is the best car rental experience and offer I have seen. Very proud to see Greek companies outperforming all the big rentals out there.
Best and most professional hire company we have ever used. Particularly like that all insurance is included.
The reservation via internet is very easy. I liked very much that Rental Center Crete asked details for the rental agreement in advance so that the contract was ready to sign at arrival at the station at Heraklion airport. The staff were very friendly and helpful.I also like very much that at least one additional driver is free of extra charge though my partner left her driving license at home this time ;-)
The staff was very kind, the car was ready as soon as we arrived (they are very close to the airport, about 3 min walk). The car was sanitized and clean. The price was excellent and the full insurance was included! I highly recommend this company!
Smooth process from start to finish! Couldn't have been better and I look forward to using you again when I visit next!
When we received the car, the lady did a very thorough explanation about the car. (Most importantly how to open fuel door because it's different from car to car)
Very quick to respond to problems, especially when we locked the keys in the car. Sorted very satisfactorily.
Really good rental experience very smooth check in and the meet at the airport was great. Good car nice golf fairly new and in good condition. Really great service with very friendly team
Quick pick up of car on arrival. All staff very happy to help. Had no problems at all. Would definitely use again.
Very friendly people, made us very welcome, nothing was rushed and everything was very straightforward. Very easy, very reliable, no surprises and no waiting.
From the pick up on arrival to the drop off at the departure gate everything went so smoothly and efficiently. Thank you for making this trip so enjoyable hope to use your services again on our next trip.
Service and Car was perfect! Personal very friendly and helpful. Next time in Crete we choose it Rental Center Crete for sure!
I liked the ability to provide all the information online to avoid unnecessary procedures when picking up a car. Also I liked the professionalism in your delivery of the vehicle. Your employee called me on the phone before we disembarked from the ship and explained where he was with my name written on a piece of paper. What I liked most was that you drove us to the airport building after we returned your car.
Thank you for your service, My 3rd year choosing your company. No let downs.
Your performance! You were there when you said you were going to be there (at Chania Port) and made the whole process as expedient as possible. The explanations from the first person we met were crystal clear! The return of the vehicle at Heraklion airport was also very quick. The staff we spoke with were highly professional and courteous. I would use you folks again in a heartbeat.
Fast, efficient service. Excellent communication throughout! From booking the car online to picking it up to the airport, the process was easy and efficient. Staff were professional throughout. The car was immaculate and we were on the road in no time. We had the car for two weeks, no problems at all and unlimited mileage helped us explore the island in full. Drop of was again easy, fast and efficient. This is the second time we used Rental Center Crete and when in Crete again will make sure we use them. Thanks for excellent service!
Fast service. I got a very new car. It has gone 5000km. And it was very clear.
Easy to find, friendly and helpful staff. Car was great, no problems at all, would highly recommend. Definitely use again.
Excellent service. After a slight hiccup with our collection time, the staff were so helpful at every step.Our luggage was loaded, car sterilised ready for use, complete run through of the car and navman operations, and even some tourism advice. Super friendly, excellent English, and a great price including insurance, second driver and a bumper seat for our 7 year old. Highly recommended.
Everything was easy and quickly, we had car for 8 Persons baggage and we had enough space..
Very good explanation in Dutch at your website. This website is really excellent. All my questions were answered in a very naturally and easy way. Also the good coverage of the insurance I liked very much. Really outstanding!
The whole experience was smooth and easy. From booking online to meeting the gentlemen at the airport and being driven to the center to pick up the car. And then dropping it off - all of it excellent. I would definitely recommend them. I liked that there was no holding fee on your credit card and their insurance cover was great. We were more than happy with our experience - thank you!
Everything was perfect...although the car was not directly next to the airport, but they managed the perfect way of delivering all customers together where we were able to pick up the car, which was chosen before online...
This is my first rental experience and I was really surprised how easy it was. Car was clean, comfortable and easy to drive. I really enjoyed it.
Professional contact. Good explanation how to find office at the Heraklion airport. Perfect online guidance with forms which could be pre- filled.
The car was operational, there were no problems with its takeover and return.
Great experience with Rental Center Crete. They were recommended to us by the villa owner and I'm pleased we followed their advice.
Excellent service, car delivered to me on time and the collection was easy and efficient.
Friendliness and ease to use the service. The pre-check in was definitely great to speed up the process!
Professionalism, being a local company, providing hussle-free full coverage with no excess
At Rental Center Crete i liked most the punctuality, measurement against Covid-19, customer, service, friendly and helpful staff.
It was very easy to get the car, and again to return the car after our vacation. Everyone was nice and helpful, and the car was in very good condition.
Rental Center Crete was prepared that we arrive, they knew my name, took the baggage from the taxi to the rented car, which was ready to go. Very good, fast and nice service!
Thank you so much for allowing us to move the rental date after the Greek Government delayed when flights from the UK would resume. We had a lovely time in Crete, everyone was so welcoming.Tim
Fast, easy and a good and clean car right at the airport. Full insurance without having to pay for extra coverages!
Fast delivery, nice employee attitude, received the car that I wanted. Totally recomended it ! Great job !
Efficient service, picked up at airport, paperwork completed in a couple of minutes and on my way. Dropped off and inspection completed in a minute. Car pretty new, spotless inside and out. Happy with the overall service
The car was almost as new; fast pick up and drop off; discount for returning custumers; friendly staff; before use car was disinfected and steering wheel, transmission etc were wrapped; fast response to emails
Everything was perfect !Staff very gentle, the car was perfect and everything was easy !I recommend
The person who met us at the airport was great. Very friendly and helpful. He made very good first impression, very professional and friendly. The car was great and also amazing that we got a free upgrade. Also the price that we got compared to the other rentals was much better, which was the main reason why we chose your services.
The preparation in advance for check in, and the personal welcome. The car was very very clean and exactly what was agreed
I fully recommend them. Everything was as established, they waited for us in the airport, the delivery of the car was ok.
The service that Rental Center Crete provide is very fast and without any problems, the paperwork take just a few minutes, from my point of view it was the best experience . I recommend this company !!!!
Support and fast feedback.Car pick-up time was adjusted by the company easily and fast due to flight delay.
Staff were very friendly and very helpful, never tried to get us to pay for extras we didn't need/want. The car we were given was almost brand new and was actually an upgrade on the type of car we had paid for. It was spotlessly clean.
I loved the fact I was met at the airport, and within a short period had the car ready to drive off around Crete. The lady we met was helpful, friendly and efficient. It was a great start to a magnificent holiday
Always a friendly face at the airport and very easy to use the website.Thanks also for speedy responses to my email enquiries.
It was quick, easy, absolutely zero access or hidden fees. I did not need to use the insurance so I cannot say if something had happened I would still feel the same way. Until then, they will remain the only place we rent a car from. Great service! All staff was helpful, funny and kind. We will be back!
We were very satisfied with our car from Rental-Center-Crete. Their agent met us at the port in Heraklion and gave us a very thorough explanation of the the rental contract, the car, and tips for driving through Crete. We returned the car at Chania airport and the agent there was also very nice and the process was very easy and straightforward.
The staff were very helpful and pleasant. The pick-up process was efficient and quick. No hidden costs. Good vehicle.
The car was great, only 5000 miles in the clock. I like the fact you don't have to hold massive deposits on your credit card. We will be back Ashdon next year.
I have been coming here for years and everything is always well organized.Until next time.
Friendly, excellent English and cheerful. No queue and the car was ready and waiting.The car was in good condition and the lack of 'extras' and 'just in case deposits' was most welcome. Pay, drive, return. Easy as that.
Car was in good condition and economical on fuel. It was clean. Lady was there to meet us despite our flight arriving later then planned. Good as always
I'd already choose you in 2018 because of your Insurance coverings. These are serious and better than others.
All staff were extremely helpful. It was the best experience I've ever had renting a car. Delivering the car to our hotel was extremely helpful. The one simple price with all insurance included was great, I hate extra surprise charges. Would definitely recommend to anyone needing to rent a car in Crete.
Fast receive and give back in the place where need it. Very good servicing, new car, very good condition. Thanks about all!
This is the most hassle free and straight forward car rental agreement I have ever had. Usually I worry that I'm going to be oversold abut my experience with Rental-Center-Crete was the exact opposite. When I made the booking, I got feeling of satisfaction and that continued when I came to collect my car. The process was straight forward, the staff were an absolute delight and highly professional. Returning the car was equally easy. No fuss and smooth return. I highly recommend Rental-Center-Crete to anyone thinking of hiring a car.
Company's representative was waiting for us as we arrived though our flight was delayed. With nice and quick service we were ready to start our holiday. Got also good advice to find our way to the hotel. Car was in good condition.
Really pleased with Rental-Center-Crete - no fuss, no scams ,no trying to sell extra insurance- friendly staff good car - would highly recommend and definitely will be using again. Thank you!
Thank you very much for your custom. Everything was great! Pleasure to work with you, we'll definitely be back to Crete and use your company again!
Had strong recommendations, so decided to choose this company. What I was looking for was an honest car hire and no attempts to rip customers off. Your company acted in good faith and was efficient and the car was ready when we collected it. The return of the car was seamless. We were expected and after a quick inspection we were free to go. This was a huge relief and means that I would recommend using this company without hesitation. No hidden charges.
Friendly efficient staff, good check in/out procedure and excellent vehicle.
I lost counting but we have been travelling to Crete for nearly 20 years now and we have been renting a car with your company every time. We are very satisfied customers and hopefully will be for many more years!
Great staff at airport , as always. Very efficient , very welcoming and they all give terrific service. For years now We have been recommending you to our friends coming on holiday to Crete , and will go on doing so.
No deposits and best of all. Even if we scratched and damaged the car we were treated fairly and did not have to pay for it. I mentioned and photographed the damages immediately and when I returned the car it was handled in a Greek manner: no problem.
Easy and customer friendly website, being waited at at the airport was very nice, friendly, to the point staff, the car was clean and in order, no complaints.
The one and only car rental - we recommended you already often. A nice experience every year choosing RCC car rentals and taking your service!
Friendly fast service. Total package no need for extra insurance and payments at check in.
Ease of use, friendly staff, have used you 3 times now.
All together evething worked very well.
The staff is amazing. When i came for pick up the car, the man remember me. And all the staff is very professional and always the smile. Please, don't change nothing. It's super like this. Thank you for all.
I like most the uncomplicated renting service and the excellent cars.
Good selection of vehicles on website, and booking was very easy. Website link then sent to add driver details with two drivers for free, or to add any extras. Excellent total insurance package for a fixed price with no extras and no need for a credit card pre-authorisation. Met at airport and a very short easy transfer to collect the car. All paperwork was ready and after a vehicle inspection we were on our way. Return of car was just as easy and hassle free.Extremely friendly service from the staff at the airport and at the rental centre.
Quick smooth process, very clean and new car, efficient staff. Everything went well
Everything was just amazing. It was all so smooth. Thank you for making our holiday on Crete memorable.
We have enjoyed your excellent service once again for our holiday in Crete. The cars are always clean and nice. Never had any problems with extra charges or any problems at A. Can only give our best recommendments to your company and especially your staff.
Amazing service from start to finish,the price you are quoted is what you pay no additional costs when you pick the vehicle up.We were met as promised in the airport terminal,taken to the rental centre,then 10 minutes later we were on our way.Would recommend this company,and we will definitely use them again. Ian from Kent, England
We really loved being met at the port so efficiently. The entire experience was excellent.
Easy to use website and friendly and informative staff. We dropped off at a different location and it was an easy transition. Would definitely recommend Rental Center Crete to anyone who needs to rent a car.
Excellent service with great cars at good price. Easy to book. I have had the very best service for all the years I have been using Rental Center Crete and intend to continue.
Always good service and excellent cars. Particularly like the online driver registration. This saves so much time when collecting the car after a long flight. Will definitely use again.
I was very happy to be greeted on time at the ferry arrival in Crete even though the ferry was late. It was a relief to find the agent and car waiting nearby.
Very rapid car pickup and return, full insurance, good price for family car compared to other companies, free child seat.
The efficiency of the collection and return by your staff with a helpful printed guide for driving in Crete.
Efficient and fast service when picking up the car.High standard on the rental car.
Easily one of the best car rental companies I have ever dealt with, and I've dealt with a lot! Courteous, friendly and efficient staff. Renting from the company was a very satisfying experience.
Very easy and quick service. Car was fine. Staff friendly. Price was competitive.
All is perfect as usual (customer since 2014).
The whole company was organised very well. Perfect material ( brand new car!) The woman who brought the car to the hotel was perfect in time, kind and her instructions were very clear. When we left the car at the airport, this costed only a few minutes.
We have had excellent service from you for a number of years. Thank you.
Picked up from arrival terminal and taken to office down the road process was quick and easy. On departure left car at office and dropped off at airport again process quick and easy. Would recommend Rental Center Crete.
Absolute ease in making a booking along with clarity of hire terms and features.
When we had a puncture it was quickly dealt with no further problems, and the gentleman was very professional and courteous.
- Very short walking distance at HER airport.- Possibility to upload drivers license info in advance- New and clean cars.
The car was delivered to the port for us to basically just climb straight into and set off with minimal paper work and delivered by a lovely helpful man.
Ease of booking and the delivery of car took minimum of fuss and time. We have used Rental Center Crete for approximately 5 years now and would not book with any other rental firm as long as RCC can accomodate us.
The car and friendly employant was waiting for us and we got a good explaination for the car. 10 minutes later we drove away allready. Also bringing back the car went smooth.
Professional waiting for us just after the airport gate, we didn't even have to try to find the company! Extremely efficient! We didn't have to pay for extra driver and the vehicle was in really good condition.
I like the fact that you give the price and that's the price you pay - there are never any hidden extras.Also the staff are always very nice and always on time to deliver the car.
Ease and speed of process with a good vehicle.
The reception was charming. Good explanations concerning the contract. Explanations concerning the use of the vehicle Very easy to access from the airport.
The speed of handover and return of the car. No additional charges to the agreed price.
Service was excellent and seamless! Staff is friendly and very helpful. An excellent repeat experience! Thank you!!
Rapid, courteous and efficient service. Good quality of car (it was new).
Perfect service and administrationAll included
Car was ready when I came.No waiting at all. People working there are very polite and helpful.
Quality car. Friendly and helpful customer service. Smooth experience.
Bravo! Fantastic friendly staff and service. Car was perfect, they showed us the features and loaded up the gps for us. Also provided great map and tips for driving in Crete.
I've chosen Rental Center Crete three times, everytime it was perfect! Good welcome, good car, fast delivery, not much check control at the return. I absolutely recommend it!
We had a new car that was a dream to drive. We are very thankful, it made our trip so much better. The full insurance was also a big plus for us and the two included drivers. Fantastic company and service!
The car was in good condition and clean. Staff knew english and there were no problems with anything.
Initial booking was easy. When we had to change from manual to auto in the few days before renting (due to me sustaining a hand injury) the response was very quick. When I emailed ahead of time asking to pay before we arrived, again the response was very quick. Delivery of our vehicle to our hotel and ease of drop off was excellent. The overall experience was first class and of a much higher standard than usually delivered by larger global car rental companies. We will definitely use you again and will highly recommend you to others.
Very efficient and quick both collecting the car and dropping off. This makes things so much easier. The staff are always very friendly and helpful. I always get a quick reply when I make an enquiry. I have used Rental Center Crete every year for the last 5 years and will do so again next year.
Always excellent service and peace of mind with no hidden extras. Have rented from you several times and will continue to do so.
I have been using Rental Center Crete for the last 12 years and apart from getting stuck in the sand one day (entirely my fault!) I have had no problems at all. Your service has been excellent. The handovers are quick, friendly and easy. Being so close to the airport in Heraklion is a great bonus. The quality of the vehicles has been great too. Would have no hesitation in recommending your company. See you next year (if Brexit allows...)
First time hiring from Rental Center Crete and everything was excellent from the minute we arrived to pick the car up ,staff were friendly and helpful and the car was just what we needed with no hidden extras. Will be hiring a car again in febuary when we come back. Thank you (Efcharisto)!
Only rental company what founded who show price as it is no any hidden cost.
The service is constantly very good.
Very engaging personnel and quick and efficient service. Happy to give me an extra three hours with the car because of late flight. Highly recommended
Very easy procedure to book a vehicle. Very easy and fast check-in procedure: the Express Car Delivery form is great! Very fast check out procedure
Everything was perfect, the staff were very kind and quick. The car is new and clean.Thanks for everything you did for us.
Full insurance included in the price, good cars, ease of booking and collection.
Process was easy, staff very friendly , just an overall pleasant experience dealing with RCC, would definitely use them again and highly recommend them also. Keep up the good work!!
The quick service, suitable vehicle and professional treatment.
Everything was perfect. Thank you for the great experience.
Quick, easy booking process. We received the car we booked.
1st Rate service. Good web site booking too. Easy to find from the airport. Would use again.
Promtitude and excelent service
Professionality, courtesy . Registration procedure online. Having the car directly at the ferry arrival was super useful.
Very friendly staff. Very helpful and good car which suites our needs perfectly.Many thanks
The rental was just as I expected. I was met at the airport as stated and returned very quickly to the terminal when I dropped off the car after our holiday. Completing the paperwork was very quick. There was no pressure to take out extras and the all-inclusive price was what I was looking for and there was no huge deposit set against my credit card to pay for potential damage.This is the second time I've used RCC and each time it has been much less hassle than when I've used other car hire companies. Keep up the good work. Hope to be back in Crete again soon and would definitely use you again.
The inclusive insurance provided peace of mind and enabled a relaxing holiday.
The online system, the website, how modern the whole booking process was.
The staff is extremely nice and friendly. We really appreciated the quick response and the ease of picking up and dropping of the car !
Speed, no extra fees for anything. All inclusive and nothing else. No extra charge on your credit card. At the start very quick and when we came back the same. very friendly and helpfull people
Fabulous service from pick up to return. The comprehensive insurance will definitely mean that we return again for a third time.Thank you
Easy booking, easy and uncomplicated pick-up and return of the car, car in very good condition.
Nice easy transaction. Every stage was as described on the website, the representative was waiting for us as we arrived and it was just a short journey to drop her back and complete paperwork before starting our holiday. Liked the fact that we completed much of the paperwork before even leaving the UK and that there were no excess charges. Thank you.
Car was nice , clean and in excellent condition. Complimentary map and information was helpful. Pick up and drop off went smoothly. I would use this company again.
Thanks for the great car! Thank you for being able to find a large and powerful car for us, at the busiest time! We recommend you to all our friends.
Friendly service. Excelent cars. Good value for money.
Car was exactly as described and handover procedures work quick and easy.
Smooth, fast and easy process of getting a car. Overall fleet quality and vehicles choice.
We come to Crete most years and you were the easiest to deal with and no hidden extras and no pushy salesmenship.
Professional approach, fast contracting, fast delivery, fast return of the car.
Really friendly staff and very fast pick up and return of the car!
Very welcoming staff , everything was ready when we arrived on time . The car was good , Thank you.
Ease of use of website, car in good condition, reasonable price compared to major competitors, no hidden or small letter clauses in contract.
Excellent service lovely staff. Car was in good condition and safe
The speed of picking up and dropping off the car, even when we picked it up at midnight. It took only minutes to complete the paperwork and be on our way.
The car was ready for me when I arrive at Rental Center Crete, all documents ready as well, children seats ready fitted.Very helpful and frendly staff!
All easy and fast, i liked the online check-in. We had our car in no time.
It was the easiest car rental that we've ever had. I like that insurance is included in the original costing. Super easy pick up / drop off.
Excellent customer service! Car was delivered to our hotel as scheduled, and the return at the airport went smoothly. No issues at all with the car. We will definitely rent again from Rental Center Crete on our next visit to Greece.
everything was as advertised, opened late for our arrival, and most of all, you don't held any deposit on the credit card which will make us come back to you next year and I will strongly recommend, no hidden extras or fees.
Fast service, very good and modern cars, clear rental rules
Before we left for Crete, I was very impressed with the communication we received from Rental Center Crete. Once there, the office was very easy to find, we didn't have to wait around at all and the staff were extremely helpful and efficient. The car we hired was exactly what we needed and I thought the price was very reasonable compared to other car rental agencies. I would definitely use this agency again.
Personal service at hotel where car was delivered , helpful tips on Crete .
Friendly staff, know what they need to do, move very fast with paperwork.Clean cars, induction made it.Highly recommended.
Easy straight forward service, competitive all inclusive pricing makes things easy - no hidden extras unlike most other competitors at Heraklion Airport.
Easy to book, good and usefull information, nice staff and great car.
Staff were very helpful and friendly and made the experience of hiring the car very easy. Also, we appreciated that the insurance provided total cover which many of the rental companies do not.
Service - proper and nearly new car - quick shuttle service to the aeroport - TOP!
Car delivered to our hotel. No queues or mountains of paperwork. Easy drop off at the airport a couple of minutes walk from the terminal. The best car rental firm we've used.
I didn't have to worry about my credit card needing a high limit or getting a surprise price at arrival. This has happened to me several times at other car rental places. I love that the price was set.
Nice car and nice service (we were brought back from the car parking to the airport after having returned the car).
Friendly staff, the car was in good condition and everything went as expected. Would definitely recommend.
Excellent service. Our flights were changed 2 weeks before arrival and the company was very flexible to change the pick up and drop off time without any extra charge. Highly appreciated.
An amazing company with amazing staff and cars.
Reliable, clear information and communication, no hidden costs or surprises, nice staff, smooth handling and of course a good car.
Very friendly and easy pick up . Was met by your representative personally who explained about the vehicle. On return I was met again and thanked for my custom. It was A pleasure to deal with your company. Thanks again!
Full insurance, NO DEPOSIT, great car in good state, nice staff !!
A really good service. I picked up the car straight away and the staff member showed me the car controls as well as explaining the directions out of the airport. The insurance offering is very good for the price
Speed and efficiency of pick up and return were the best I've experienced and the car was exactly as requested. Would definitely recommend the company and use again myself.
I was very happy with everything; members of staff were polite, efficient and helpful; the car was in very good condition; the rental period was smooth throughout. The contract was not unreasonably restrictive. Still, as my rental was uneventful, I cannot comment about how the company would respond if I have had any difficulties (e.g. crash, flat tyre, lost key and so on).
Most comprehensive briefing we have every had when hiring a car.
Reliable cars and friendly staff with a punctual service. EXCELLENT.
Quite honestly it was the very best experience my husband and I have ever had with renting a vehicle. The staff were ready, efficient, friendly and informative. We could not have had a better experience. Well done!
The check in was very fast and a very helpful lady at the desk. Als very good that the price you pay covers everything and that you are not suddenly confronted with extra charges for extra insurances (like you have when you book through rentalscars.com)
Polite service, quicker process than using one of the better known names, no pressure selling on upgrading insurance as everything was already included at a reasonable cost.
I appreciate customer service, help and cars condition.
Easy to deal with. No extra surprises or add on sales pressure, met at the airport with a quick and easy transfer pick up. Drop off equally slick.
The peace of mind with no excesses and the extra driver being added for free along with a booster seat. It's so nice not to be charged for every little extra thing you need
Minimal fuss. Was quick and efficient. Great directions given so very easy to find and on site at the airport.
A very easy process to book and collect the vehicle.took all the stress out of starting and finishing our holiday.
This was probably our best car hire experience ever - mainly because of the level of attention to detail shown by the staff and their care for us as a customer. The instructions on how to find their office in the crowded car hire area at the airport were helpful and precise. The vehicle performed perfectly throughout out our travels. They had even pre-programmed our holiday destination into the satnav! Will definitely recommend to anyone visiting the beautiful island of Crete.
Very fast pick-up and drop-off procedure (everything was ready when we first arrived !). Very friendly staff. Excellent location.
All inclusive package. This is a key reason for me to use Just Rentals. I'd like to offer particular thanks to your representative at Chania Airport; an easy, friendly process.
Fast service and short waiting times. The car and employee was ready and waiting for us when we landed. Also the departure day went well.
Very helpful staff, nice car. Go for it!
Perfect customer service! Highly recommended! They offer what the say! Keep the perfect job guys!
It was very easy to hire the car online. Further emails were answered quickly.The representative was waiting for us at the airport. Picking the car up was quick and efficient. The representative explained everything to us. Dropping the vehicle off was quick and straightforward.Unfortunately we had an accident in Crete (not our fault) but this was dealt with quickly and efficiently. The employees told us what to do after the accident and kept us updated as to when the assessor would be arriving. A very good service.
The ease of collecting and dropping the car off and not needing a credit card to book
Great professional and warm attitude. Communications were accurate and on time.
Your personal service was great. You were very quick to respond, and when we had an issue when being met at the ferry you were very quick to resolve it.
Courteous and efficient staff both at Heraklion and Chania Airport. It's a pleasure to rent a car in these conditions. There are no surprises.
Easy to find pick up location. Speed of operation during handover and run through of controls
Two things: 1. the price, 2. The very welcoming and commitmed staff !
Everything was as promised with no hassle or confusion and the staff were extremely helpful and friendly . Cars might have a bit higher mileage than the big operators but they are in good condition and there are absolutely no hidden extras when collecting and driving off and when you return.
The ease of finding the car at the airport after your journey was great and was so fast after filling in a form before online
Close to the airport, we were met by friendly staff, fast paperwork, car was fine. Very good. Thank you.
1. The transparency in terms of pricing: what you see as initial price is also what you actually pay. No hidden extras that you discover later on. 2. Brand new car. 3. I got the car I booked for. There has been in the past with other agencies that I select for a car, only to end up with a completely different one
Good service, fast and professional delivery and a more or less new car that matched our expectations in quality and size. Very easy and quick procedure at return of the car.
I have used you before and there have never been any problem.
All inclusive price makes it easy to know what you are paying for with no hidden extras, website is easy to use, staff are very friendly and helpful on arrival and departure, being able to add your details before you travel to makes it quicker to be truly on holiday when you arrive! This is the second time we have used Rental Center Crete, will use again and again.
The staff at the airport counter was very efficient, detailed, and considerate. The insurance coverage was good too.
The car (a Peugeot mini van) was very new and a pleasure to drive. The pick-up service at the port was excellent. Highly recommend company.
Smily people and good introduction to car. Good to have a manual in the car - even if it was in greek. Easy drop off
Fantastic communication, friendly staff and great car. We will definitely use again on our next trip to beautiful Crete.
Booking, pick-up and return were easy, quick and straightforward. We thought the prices were competitive and the terms and conditions were very fair and transparent.
Great service - changed the car delivery to pick up point at hotel of arrival to suit our change in plan at nominal cost of EUR 25 and very much as discussed ahead of rental period but would have cost more interns of time and effort for us to stick to original plan of delivery both to and from airport
Great service with friendly and helpful staff. Unlike the huge queue for Hertz, we were served instantly and within minutes were being shown to our car. Our son's car seat had already been fitted and a member of staff loaded our luggage into the vehicle while we signed the paperwork. Another member of staff gave us a thorough walkthrough of the vehicle and its controls (headlights, wind screen wipers etc). In the past we've gone with big car rental companies but have always found them to be expensive and the service poor. Rental Center Center has been without a doubt the best car rental experience we've had and we will definitely use them again.
It was so easy and quick to pick the car up and drop it off at the airport. Very friendly, helpful and professional staff who covered all the points required.
Good website, friendly and competent staff. Clean car, good condition of the car. The blog on the website is great! Keep posting.
Easy to find rep upon exiting airport. Short ride to lot. Quick and easy paperwork and vehicle inspection. Vehicle was clean, looked new and in great working order. Fast, easy drop-off at ferry port in Heraklion (vs. back at the airport in Chania). Would definitely use Rental Center Create again.
I used the services of Rental Center Center for the second time in June 2019. I was again very pleased with the services. Very nice site. All clear. Immediately you can see how much it costs to rent a car. No hidden fees. Inexpensive. Cars in excellent condition, new. Friendly staff. Recommend!
Best car rental firm I have dealt with anywhere in the world and easiest by a mile (1.6km).
I appreciate the most the welcoming of the staff at the arrival gate, who then drove us to the office in order to sign documents.
Total easy going, nice helpful staff, good car, totally easy to return the car in the end. We booked 3rd time with them, would do for sure again, next time!
The car was new, one of the employees was waiting for us at the airport, so it was a 5 minutes job to get the car and get going. The drop-off was very quick as well, so I would definitely rent from them again.
Very easy and quick service to use. No hidden costs, friendly staff and they accommodated our car preference which was very much appreciated.
You couldn't get an easier company to deal with. Met at the gate, car was ready and clean. Paperwork ready, thanks to the website and submitting our details beforehand. No surprises or tricks eith the insurance. We were on the road 15 minutes after leaving the arrivals area.
Giannis and his colleague met us at the dock and were extremely helpful and courteous. They were patient in giving us a lot of very useful tips on where to go in Crete. Their attitude was very very good. The car was also in excellent condition. Very very happy with the service.
The staff were so nice and service-minded, and made sure everything was taken care of. The vehicle was great and worked just fine.
As a family of six, that you picked us up at the airport, and drove us to the car. And the car was ready with child seat installed. From you picked us up on the airport, to we was driving, it took only 10 minutes.
We liked that the staff took the time to explain and show us everything about the vehicle and then explain every aspect of the GPS and even set in our first route. They were just as helpful when we returned the car and then to transfer us back to our accommodation was just excellent. Thank you.
Just off airport. They meet you at airport and drive you to our car ( 2-3 minutes drive ). It was quick registration. Car was clean and in good driving condition. It was 9 sitter with manual transition, 30000K on it. Quick return. Price was as listed. No extra fees or new damages on return.
The staff in Heraklion were incredibly kind and patient with us when our ferry was cancelled. Thank you!
Excellent service with all insurance included for a piece of mind whilst on holiday. Lovely to be met in the terminal with a friendly agent with a quick turn around to get you on your way. Good quality car and easy return system.
Seriousness, courtesy and honesty.I forgot on the car seat the wallet with money and keys, and Gianis, a great guy from this company, brought it us back in a very short time. We thank them once again! Congratulations ... keep the good work. I will definitely recommend this company to all my friends!! Regards, Adriana
Everything is covered, we had a great experience. We've rented a car for 2 months in Crete and would definitely rent again with Rental Center Center
I rented the car for 3 month. It was a very good car (the best I have ever rented in Crete) and I had no problems during the whole three month. What I especially liked was the very friendly and helpful team. When I came back and had no power anymore on my phone they offered me to load it. Woderful reaction of the team. If I come again to Crete I will rent also my next car here.
The car was with low mileage and undamaged interior and exterior. We enjoyed the car a lot. Thank you! We will use your service again when we will visit Crete.
Very friendly and efficient service. We were met at the ferry and a complete explanation provided on our rental terms, etc. The car was the perfect size to fit down the narrow streets of most Cretan cities. It worked great and was easy to use.
Unlike most car rental companies Just Rentals had absolutely no hidden costs. The insurance was fully covered,they did not take a deposit off the credit card. You could bring the car back with the same amount of fuel as you start with.
Absolute pleasure to deal with. Made car rental an easy smooth process. Genuine and trustworthy. Staff very friendly.
Nice staff with easy check in and out. Good insurance coverage. I look forward returning to Crete and will rent from you again!
Very easy to deal with . The lady who met us with car at hotel was very nice and professional.
Person waiting for us as soon as we got off our ferry. Flexible pick up and drop off times. Friendly staff!
Easy to book and quick response
Excellent friendly staff - good car and excellent value
We like the excellent service that you provided for us. Having someone at the airport to greet us and then after we returned the vehicle somebody drops us back to the airport.Your prices are very reasonable.
Everything is so easy, from the collection to the all inclusive insurance. don't have to worry about excess or the condition of the vehicle. We go to Crete a second holiday every year and have been using this company every time - always good value for money.
All drivers information can be provided on the website beforehand, very kind and well english speaking staff, information about local driving rules provided with the contract.
The fact that an employee is coming to the port with your name on a board and the car is already on the port. All explanations from the employee were very clear.
Excellent service, tidy, well maintained vehicles and all inclusive insurance cover! Brilliant!
Friendly welcoming staff, hassle free and away very quickly
This report is about the 5 cars I rented last month. I like the efficiency, the full-coverage of insurance and personal welcome at the airport. Within 10 minutes from the arrival-hall in the car! Changing cars to buses and back went very smoothly every time.
The rental package as a whole. Staff very friendly and helpful, with very good English language skills.
The rental agreement was prepared via internet before, the pick-up was very fast. Your staff was very friendly and very helpful! Great experience!!!
Excellent service and helpful attitude. You get the car you booked, not an alternative as you do with many rental companies. Good quality cars.
We felt confident about the fact, that your prices are all incl. So we did not need to worry about any extra charges. Also a strong plus, that 1 extra driver and 1 children seat was included.We will not hesitate to use your company again. We were very very pleased. Thanks.
The ease of communication, the flexibility of the company to handle all my requests and the car was brand new and in excellent condition. I highly recommend Rental Center Crete!
Picking up and dropping off the car was really easy and there are no hidden costs, I will be using them again when I'm back in Crete!
We have often rent a car on Crete but with Rental Center Center this was a very fast service. When we arrived this very beautiful Toyota was ready incl. Infant seat. After a quick check were on our way to our holiday destination. On our next vacation to Crete we will definitely use Rental Center Center again. Price quality good! Greetings from the Netherlands.
Would totally recommend Rental Center Center and we will definitely be using them again, upon our return to Crete. A special mention to the staff there, they were very friendly, welcoming and efficient, which is just what you need when arriving / departing from an airport. Thank you!
Friendly and polite staff. Great website and car was clean, tidy and everything was in order. Add to that a very competitive price and you have the perfect hire company.
We were met at Arrivals as promised and pre-arrival check-in meant that we weren't hanging around so were on our way quickly. Requested child seats were in place and vehicles (we booked a minibus and a car) were clean, reliable and in good order.
No BS extra hidden or extra charges. Full insurance, additional driver all included. No nonsense about returning with empty tank as we experienced in Cyprus just return with same amount as when collected. Met at airport by friendly greeter, taken to car close by and on our way within minimum time. Renters in the USA (where the final bill was double the online quote) and the UK (Where I was charged for an extra day) should take note and learn about customer service.
Everything went smoothly . Had had read so many bad reviews about other car hire companies . Rental Center Center reviews were the best and I can see why. I would definitely recommend them . No problems whatsoever.
Really easy to deal with. Offered the best offer for car rental in Crete. This was the 4th rental car we have used in Crete but the first time we have used RCC and you have been the best by far.
I really appreciated the customer service at Rental Center Center The person that attended me was very nice and super clear about the rules on the car rental. When we needed to switch our car rental to a later date, it was very easy to get it done ! When we come back to Chania, we are definitely renting from Rental Center Center .
The young woman that met us was very thorough and helpful. She made sure we understood how to return the car, where we were going, things to be aware of etc. She even suggested an alternate traffic route that saved us at least an hour of heavy city traffic!!! OUTSTANDING!
Good service, good car and best insurance without own risk.
No hidden costs or extras, helpful and friendly staff, cleanliness and perfect condition of the car and the overall simple process
great company. no hassle and clear agreements. We were neatly picked up at the arrival hall and brought back there again on departure.
No hidden fees and i got my rental car from hotel and i returned the keys to hotel reception
Liked that debit cards were accepted, as most of car rentals accepts only credit cards. Therefore - there is no need to make one only for holidays. Staff was helpful and car was clean.
The friendly, family feel of the business. The car was great with no issues, in great shape mechanically, and a good size for our needs during our stay.
The YouTube video of how to find the pick up office is a great idea and very useful when arriving late. Pick up and drop was a very quick and easy process. Excellent.
Everything was included which was excellent would recommend this company
Excellent service at a reasonable price and very easy to book.
Staff were very helpful. Really appreciated it. And love that you ask on the questionnaire if we enjoyed our holiday!
When we arrived we got a very good explanation about the car and the island. And also about the return at night. Staff was very friendly.
That the all risk and all in price is the real price. No hidden fees.This is the first time we experienced this. The car was clean, everything was just perfect.
Taking the car was a good experience thanks to the employee (I forgot her name). She was from Latvia. She explained everything and was really nice. So thanks a lot.
I liked how flexible you were, how friendly your staff was and the delivery of the vehicle. Everything was perfect, thanks!
Everything was very easy - from booking to pick up at the airport. It was great having someone to meet us. The staff were helpful and gave good tips for driving in Crete. The car was clearly pretty new and was nice to drive ( Nissan Micra - medium sized car) Luckily we didn't have any incidents that would have caused us to test the customer service aspect, but I'm sure it would have been fine.
Very professional renting car centre. Everything was quick, great organisation. No additional cost ! !!! Best price with full insurance . Thank you
We were met in the airport and taken straight to the office which is a three minute drive away within the airport grounds. Then within fifteen minutes we were driving off in our little fiat panda after being given advice about driving in Crete.
We got a almost brand new car. The man who delivered it was very helpfull and friendly. We will go to crete again and we will rent a car with RCC again.
Very easy and uncomplicated to book and get the car, also because of Express Delivery form. Friendly and helpful stuff at pick-up/drop-off point. Car in good condition and maintainance.
Very pleasant to deal with. The driver information form completion beforehand is very useful. Cars are always clean, look new and well kept. Not the cheapest bit you get what you pay for and the cheap companies give terrible cars. Have used many times and never disappointed. Will definitely use them again.
Good service, easy process for getting and returning a car. Very friendly personal. Close to airport.
Speedy, friendly service. Unlike the large car hire companies there was no pressure selling of extra insurance. The fuel policy was fair and simple. Will see you again next year.
From booking to return of the vehicle service and communication were excellent. The service on arrival at Heraklion was efficient and friendly. Return was just as easy. I would highly recommend Rental Center Crete to friends and family and will certainly book with you when we return to Crete. Thank you for a pleasant experience.