Everything was super easy from the moment i was collected at the Airport, to driving away with the vehicle, to being taken back to the airport at the end. Emails and communication was quick and helpful also. I would highly recommend
Very easy to communicate. Service is as you advertise (we weren't worried about any hidden clauses, additional prices). And very good prizes.
We needed the car one and a half hours longer than expected due to a rescheduled flight. Thank you for making this possible without extra cost! In total: very smooth and easy operation and friendly staff - top!
The collect and return service is excellent. From the booking and returning the car, everything was easy. The employers are very friendly. Would defenitively rent a car there again.
The Staff was very friendly and explained us everything. The car was very clean and was exactly as shown on the website. The return was done in 5 minutes without any trouble!I would always use Rental Center Crete if I visit Crete again.
Everything worked out without any worries or stress.We enjoyed the convenience of getting the car from one place and leaving it to a different place.
Easy booking, the price to pay at the desk was exactly the same as stated in the booking confirmation (in my experience, this is an exception).
Honestly, we were very surprised by the very good condition of the vehicle and also about how recent it was, integrating many useful technologies (USB charging, etc...). For the price, we didn't expect that. We also would like to point out the insurance coverage, unlimited km coverage, etc.... Really happy about choosing RCC Crete to rent our holiday car.
excellent customer service. Our ferry was running quite late but when we arrived they were right there to greet us and within a few short minutes we were on our way!
All my details are collected before I got there. This made the admin after I've landed short and sweet, and meant I could get on with my journey quicker. Value for money also with insurance covered, this meant peace of mind during the trip.
This is without doubt the best car rental company we have ever used, both abroad and in the UK. Everything from the prices, the staff, the quality of the vehicles, is absolutely first class. The price you see really is the price you pay, inclusive of insurance and second driver - no pre-approving a credit card with a horrendous amount of money to cover any potential accidents, just a straightforward one-off transaction. I really don't understand why other companies can't offer the same service. I would never use anyone else for car hire in Crete.
I really liked the fact that insurance and a second driver was included in the price. This made the whole process much simpler and me feel a lot more comfortable in booking with you I had a query about one of the roads during our trip which I got a quick response to via WhatsApp, which was very helpful and easy.
I liked that the company offers to meet you where you are with the rental. I have never seen that offer/feature before. It made renting the car from your company much more accessible and easier for me. I appreciate that service.
We checked in online at home. When we arrived in Heraklion they were waiting for us and we got our car immediately. After some instructions of the car we drove away. Very easy. Staff was also very friendly.
We picked up the car from Chania airport. Joanna was waiting for us in the terminal when we exited baggage reclaim. She is really lovely. Very helpful and friendly. The car was almost new and in excellent condition. Very clean. The whole process was very smooth. We can't thank the Chania staff enough for the helpful way they looked after our luggage for us in the time between our having to vacate our villa and the check in time - which was 5 hours. Huge shout out to them.
What I loved is the prices were all inclusive of all insurances. This was so much better than the piecemeal upsell done by most other rental companies. Add to that we had a representative meet us right as we got off our ferry, and another representative to pick up the car when we were heading out at the next ferry. We didnâ??t have to search for any offices or locations. So wonderful.
its an excellent service. By phone and in presence. I like that we were picked up at the airport and that we were brought back at the end of the trip.
If you want to see more of Crete you definitely need to rent a car it makes everything easier. The pick up and the return was so easy thank you. Hope to see you again
Great service - particularly having the car brought to us at our hotel was brilliant! Definitely a positive factor for us, and the insurance coverage was appreciated too.
Easy to book, normal price without hidden sums and deposit, quick contact with the stuff if necessary.
Everything was great, communication by email fast and polite,great service at chania airport,will definitely recommend to others
The very uncomplicated and fast pick-up and return of the rental car. We have had repeatedly a good car for a fair price.
I rent car since 2015 about 9 times. Always perfekt Service and good cars.. Thank you, I will come again!
Detailed instructions to find you from the airport. Fair prices for the extra car seat especially in comparison to the really large companies and convenient pick up from hotel.
Really pleased with the service. Staff really friendly. Contacted them before our travel with a question via Whatsapp, replied quickly. Would recommend.
It was possible to get the car at port of Heraklion and drop off in the airport of Heraklion.The ferry are delay and the girl from RCC wait for us at port till arriving.
Very good and easy service. We picked our car up at the Port of Heraklion, somebody was waiting for us and the car was at the location already. We received good information about the car and about the drop off location at the airport. When returning the car we found the location very quick and within 5 minutes everything was ready and we could leave. Best service we've ever had!
Price on site is easy to understand. Staff both in Heraklion and in Chania airport are helpful and knowledgable.
Fast service and full insurance and second driver included in the price. The vehicle was clean and as described on the website. Very good value for money. We wanted to turn in the car two hours later and that was no problem and they did not charge us for that. We would highly recommend this rental agent to others and definitely rent a car here again when on crete!
All insurances included; no problem with different pick up and drop off location and direct pick up from ferry
Everything: the services, the fact that someone was at the airport waiting for us, the way I reserved, all perfect when I picked up the car, very fast, very easy.
It is really a serious company. You can trust them and they are very correct and friendly. Also uncomplicated.
Thank you for providing me the opportunity to comment. First let me thank your staff for their amiability and availability from our arrival at the airport where a member of your staff were waiting for us till after the return of the car where your representative bring us to the airport. We also appreciated the rapidity and facility of the procedures for taking and returning the car. The car itself was totally new (less than 5000 km) in extremely good conditions and very clean. We didn't have any problem. And finally the price was excellent. A very good experience!!! Thank you
Being able to pick up a car in one city and drop it off in another was a great benefit for us as we made our way across the island.
Staff met us directly from arrivals and within 20mins we were on the road. Great to not have pushy salespeople wanting you to pay extra for insurance and that the price is all inclusive.The staff were polite, friendly and the car was modern, clean and well maintained.
Every year we get great service, the guy who delivers the car to the hotel is always on time (or early!) and always very helpful. In particular the very clear and simple pricing structure - where everything in included (no hidden extras) is VERY good.
We have used RCC for the past 5 holidays in Crete form UK. They are so good , I don't bother with the comparison sites. The key thing is their insurance package up front and no false quotes , then a surprise at the pick up. The COVID clean was fastidious. They had put cling film on the wheel , gear stick and brake after cleaning. The website and pick up/ return were quick quick and efficient. Great value and service. I plan to use them again next year!
Located at the airport with excellent coverage. Friendly staff and a good car! We were in No-time on our way.
Good insurance coverage gives piace of mind. Helpful and friendly staff. Reliable and big enough company.
Excellent friendly service .We have used your company on previous trips and will again when We return next time.
Insurance cover was what I wanted... Good cover and did not need to leave credit card for excess. Easy to pick up late at night.
Staff were super friendly, car was clean and in perfect condition. Great pick up and drop off service from the airport
I like the cartoon, how to find the office in Heraklion airport.Thank you, car is clean with good maintenance. Staff are professional. Thank you Tatiana from Heraklion brunch.
This is my second time renting from Just Rentals and they are just great,. It's not often you turn up in Crete and the very car you asked for (VW Polo 5 door) is exactly what you get! Tank was 80% full too. Some of the competition give you cars bear empty which is stressful late at night!
Easy to rent a car. You can do every thing at home behind your pc. Very quick response and the picking-up of the car is a question of minutes. The quality of the car (a brand new Toyota Corolla) is super. No irritating demands of extra insurance or God knows what. Very to the point. It was my second time I rented a car with this company and the second time I was that satisfied!
Great service, staff spoke Russian which is a big plus. The car provided was in a great condition, clean and super comfortable. Thank you for the service, we'll definitely use your company again!
The service was amazing. I scratched the bumper at the bottom while turning on a narrow street. The service man did not want to know anything about compensation and also refused the tip. Crete is very mountainous and not every chapel can be easily reached. And in the villages it is sometimes very tight. But the people drive considerately, naturally with the flexibility of the Mediterranean when it comes to obeying the traffic rules.
I have rented many many cars with various providers and it was one of my best experiences EVER! Thank you!
Quick procedure of the car rental, helpful staff, clean and good car, and the price agreed at the time of reservation is final, you require no additional payments for extra insurance.
I have used you several times in the past and have always been impressed with your staff, all in pricing structure and speed of vehicle pick up and return.
Friendly, efficient staff. No waiting at all. New vehicle in excellent condition. Completely hassle free experience. Highly recommended!
We loved that it was a small company, that the staff were so friendly abs kind, that the communication was excellent, getting the care always a fast process and they didn't try and charge us extra. The car was great.
The fact that you picked us up at the airport. The quality of the car. The possibility not to pay all of the cost immediately but in two rates
Since 2015 I have rented a car every summer in Rental-Center-Crete.com . In addition to the convenient price, I was also attracted by the insurance that includes all situations and all car components. In the second week of July 2021 the car parked on the reserved space of the house was hit by a motorcyclist.I have called Justrentals and asked him to refer the matter to a local insurance agent.He came in 30 minutes, made the report and forwarded it to the agency. In the first hour of the afternoon a mechanic replaced the broken mirror with an original one. I was very impressed with the effectiveness and speed of the service
Excellent service without complications as usual. I always feel that I can fully trust your company. It is not always the case with others and/or in other countries.
Brilliant service from start to finish. We were met in the arrivals lounge and driven to the rental place. The car was waiting there for us. We signed off on the insurance and were informed of a few things in case of emergency etc. Service was just as smooth when dropping off the car. One of the friendly staff jumped in our hire car and drove us the airport drop-off. Overall cannot fault this company or the staff. Would 100% use them again.
Great experience.quick processing, no extra bs, exactly what a rental process should be. Very responsive to communication too
Easy, no problems at all with booking. We liked that the insurance covers all aspects. We had one problem with the car and they fixed it very friendly and fast.
Easy to use the website, quick replies on the e-nails. Directions how to find the company at the airport. Quickly changed the car once we noticed the problem.
Booking was easy, the pick-up service to and from the airport was great, the explanation of the contract was very detailed, the vehicle was in good condition, all damage was properly recorded, the price was ok and payment was easy. We would book with you again.
Great service overall. Everything was smooth and fasr! The staff was very professional, nice and helpful.
Very friendly staff when picking up/ delivering. Clean vehicle. Overall experience was as expected. No problems! We loved crete and your car helped us live it 100%
Insurance cover, excellent service, cleanliness and condition of the vehicle. Very professional, pleasant and efficient staff..Thank you
Kindness of the staff and speed of service (especially when the car has been replaced due to a low battery)
pick-up and drop-off at the airport, good response time to queries, very nice staff, really good condition of the car,
This is not the first time I have used their cars. Always kind and professional. Well maintained and reliable cars. Full insurance which I cannot say more about because it is not used. Overall very good. It is a pleasure to contact a local company that has prices lower than the big ones but very high quality. Thanks
We were very pleased on all aspects, the car, the staff, the website, the service, the price: everything!
Your Professionality. Everything works fine.From booking, check in and picking up the car at Chania.The car was a good choice and well maintained. Can recommend your company!!
I can't give enough praise to the lady at the car pickup counter at the aiport. Her level of friendliness and customer orientation, and going out of her way to help is amazing. Thank you JustRentals for another great holiday in Crete. I can't imagine coming to Crete and not renting from you guys! Thank you once again, and see you next year! Zoran Babic
Speed of service, high digitalisation of services, efficiency, politeness, ease of use and convenience.
best price, no hidden costs, almost new car, staff was very friendly and uncomplicated , only 1 min away from airport
Great job and really professional treatment of your clients. We'll come back to you next holidays again!
We were so happy with the service and the vehicle provided! The cars given to us to explain everything and even place the child seats in advance was just perfect.
1. The video, how to find Rental Center Crete at HER. 2. A brand new Toyota Aygo had Android Auto installed - just connect your smartphone and use waze to find places you need.
The checkin was really fast and smooth, also I totally appreciate your flexibility and you having my reservation moved from 2020 while fully respecting the rental price. I know your business has been extremely challenging in 2020, many thanks from me and my family for providing the impeccable service!
User friendly website, variety of vehicles, very good pricelist, friendly and helpfull staff, easy to find
The service of bringing and pick up the car at the appartement. The car was clean and ready for use. And a nice rental-price. Perfect.
Very friendly and swift staff when taking over the vehicle and upon handing it back. Excellent service! Thx a lot!
Excellent service - pick us up from the airport and dropped us back. Great car - just what was needed to explore Crete. Glad we took the collect with full tank and return empty - took away the stress of finding a petrol station. Great to be able to do paper work before arriving - saved so much time.
Everything was smooth, super fast process..great price, no hidden fees, nice car and full cover insurance... Perfect!
Collision damage waiver included. Additional driver included. Quick and easy to pickup and return (pre-registration of driver details using website). Smart new offices at Chania airport
What I really liked about RCC is the fact that they are so transparent in everything. What you see is what you get. They are fair. This is the first rental company I found that doesn't ask for a credit card deposit. Everything is included. Would recommend it to everybody! Really friendly also :)
The insurance is great. We had an incident and it was great knowing that it would not cost us - well worth the money.
Fast reaction on mails , good staff service , good cars,near to the airport building ,easy to book ,
We rented a car from this company for 2 weeks in Chania. The check-in and check-out were easy and quick and the staff was very kind and professional. The car was new with only a few thousand kms on the clock. The price was fair, including a full-cover insurance and a second driver. Not blocking any money on your credit card upon pick up is a plus with respect to other companies. The experience was absolutely excellent and we definitely recommend this service.
Everything was very good, they was friendly, everything went quickly, and we got a recent car and drove it without any problems.
We rented the car in Heraklion. Staff were very friendly and helpful and the whole process was very straightforward, with the location just a short walk from the airport. We even appealed to the Just Rental office in Chania for help in a time of need (non-car related) and they were very kind and understanding (Thanks Joanna!). Highly recommend!
Easy process to get the car. Staff was waiting for us at the airport and drove us to the pick up station which is very close to the airport. The car was super clean and in very good shape. After we left a little alarm lamp went off but we returned to the station and they immediately fixed the issue. I would recommend everyone to rent a car from here.
Full insurance -uncoplicated handover-uncumplicated Return of the car-the man in Chania was very friendly
I was awaiting by your employees, my car was ready, one of your employee helped me kindly with my luggage, no bad surprise about the price. The price was the price and you are not suggested any not useful extras. And when I book by email I had a quick answer! So good !!! Thank you.
The staff at the Chania Airport were very helpful and they made the process of checking and returning the car very seamless.
Everything was easy: distance with airport (very easy to find with the online video), service, quality.
Our car battery died, it happens, but they came out right away and fixed it. There were no set backs in our plans as they were quick to respond and resolve our issue with the car. Very much appreciated.
I got a tire puncture due stepping over a nail - this was changed and fixed within 2 hours free of charge! Absolutely excellent
I liked that right to the end you went the extra mile to look after us. You stored our bags for a few hours before our late night flight. Your staff recommended a nice taverna in town at the port for us unto pass the time.Your staff are great. I would rent from you again, without hesitation.
Great service: super polite people, perfect car, all COVID protections (also plastic protection on the steering wheel at the moment of taking the car), fast answering! My family and I had a great experience with RCC and next time, without doubt, we would rent again with them! Thank you!
Quick service, pick up outside the airport. Nice car with full coverage and free second driver The return of the car was quick and brought back to the terminal
Friendliness of staff. The car was ready when I arrived and Tatiana explained everything I needed to know. Quick and efficient delivery and return.
Friendly Staff. Uncomplicated Car rental with good prices. And I liked that two drivers are for free. It was perfect that we could pick up the car at the airport and return it at the port.
No problem car rental, delivered exactly what was promised, good insurance coverage for a good price. Good customer service, delivery to hotel at appointed time. Would use again and highly recommend. Best rental company we used so far worldwide.
Very efficient service - both at pickup and drop off. Very friendly and helpful staff who spoke English very well (which was great as our Greek is very limited).. Location is very convenient for the airport - 2-3 mins walk with bags. Vehicle was clean and well maintained. Highly recommended.
Representatives were very friendly, helpful, and on time. The meet up point in HER port was very easy. The good car was crucial for the mountain drives. Thank you very much!
People were super nice, easy to rent, proactive messaging, intelligent instructions on how to find the center on arrival and how to return car - you are the easiest thing at the entire airport, great job! Everything in Crete should be as thoughtful!
I had very bad experience previously while renting a car from famous company and that was the reason I decided to try this local provider out. I would definitely recommend it to anyone, everything was fantastic, especially attitude towards customer, personal culture of employees, clarity of the contract and contact with support during my stay in Crete.
Near by foot, easy and quick, staff helped to put luggage in, homepage good, honest, price ok, everything fine, would take again!
It was very clear from the beginning (prebooking on the web-site) what the total cost was of the rental, including the zero deductible. Many of the bigger rental companies have a zero deductible only when one picks up the car and so one doesn't know the price.The price was competitive with other rental companies.We had a problem with the key and it was solved efficiently with the agent coming to our hotel.Leaving the car was very fast.. didn't take more than 5-10 minutes. I was driven back to the airport immediately.
Very good customer service. The customer service representative met us at the airport for pickup and again at the ferry for drop off. Seemless from beginning to end.
Easy to book. We had a very little, but very good car, I loved to drive it. We would to come back again to Tsoutsouros and rent your car. Many thanks Marcus from Berlin
Loved the fact we were met at arrivals and taken the very short journey to the office where we were given the car and on the road very quickly. In previous years in various countries I have spent far too much time queueing at airport rental car offices so this way worked like a dream and was much appreciated. The car ran well and it was a easy and simple hand back too. Highly recommend!
We were early and they still got us a great car within minutes. They even met us at the port where we turned in the car at the most convenient spot possible. They really went above and beyond.
The friendliness of the staff, and how easy the pick up and drop off was. My pick up was on time and very prompt, and the car was like new with a few scratches that is to be expected of course. However, it was really nice having such great customer service. Thank you!
The service and attentive staff. Car in very good condition. Ease of contacts for different requests.
I liked the price with includes full insurance and no hidden fees. And that you did not block any sum from my card. Very friendly employee met at us at the Arrivals of the airport who took us to the office, and as I filled in all my data beforehand the time from arriving at the office and we departing with the car was so fast - not more than 10 min. This is the fastest car delivery that I have ever had. The car was almost new, very good. Returning back was even faster. The employee took us to the terminal with our car. Overall - excellent experience!
Everything included in the price regarding the insurance. Very good service. Cheap prices for child seats compared to other car rental offices. Highly recommended. Office located very close to Chania airport.
The website is really user friendly and the staff member was waiting for us at the airport. She took us to the rental garage only a slight drive from Chania airport where we were given our car. The price for one week including the full insurance was much Lower than what we usually pay. I highly recommend this company.
Despite the fact that the rental office was vert close to the airport, an employee of the office picked up from the arrivals hall. Thanks to the electronic form, picking up the car was very quick.
Hassle-free, fully insured, and very reasonably priced car rental, unlike the major rental companies, where you might end up doubling your rental price by purchasing zero excess insurance. The car we received was nearly new (just 2500km on it). Very happy with them.
Very quick and easy arrangement of everything. Nothing was problem - changing of pick-up/drop-off times (later afternoon), locations (hotel/airport) etc. Everything very smooth and everyone very nice and helpful. Really recommend this company. No problems with the car, it was clean and very well functioning.
Friendly service and the car was ready to go. Same when returning the car. Absolute no waiting time. It was the second time this year that we got a car here and we will come back next time.
The car was technically tidy, clean, fully met our expectations! Rental company at the highest level!
The car only had 12,000KM - literally new. Very close to the airport and someone was waiting with my name outside departures. Zero excess so no issues (or nerves) when returning the car. Excellent customer service.
You guys should be an example for all the others car rental companies out there. No hidden fees, fast and easy from landing to departure to paperwork. Thank you for an outstanding service and I will highly recommend to everyone I know who will be visiting your beautiful island.
HelloI am a customer of yours for the second time. Next time I will definitely use it again. I rent a car for the entire two-week vacation. I had the opportunity to positively see how much they help clients. Thank you. Keep it up!
Friendly and efficient service, there were no issues when our arrival flight was delayed and the car we rented was basically new. Also the youtube video of where to find the desk is a very nice touch.
I liked the availability of an automatic transmission car at a reasonable price, and that they met me at the ferry terminal as it was a much easier place to meet.
The car was picked up and returned quickly and efficiently, new car in the good condition, nice staff , I definitely recommend this rental car .
The staff was very quick with no hassle from anything! I was 100% covered by the insurance so there were no hidden fees or surprises. I would highly recommend using this car rented company.
The staff was very courteous and punctual. We did not have to wait at all during pick up or drop off of vehicle. The car was exactly what we ordered and in great condition. Overall it was a very easy rental transaction.
Possibility to send the data for the rental contract in advance, which significantly speeds up the rental process
Excellent service, reliable, friendly, honest. Easy and fast pick up and drop off. No hidden charges. Would definitely use you again!
Attitude, the car, insurance coverings. Many advice from your desk concerning our trip in Crete. Good price
Easy to use website, great service and competitive price. Was in and out very quickly both picking up and dropping off the car. Well done
Very kind and professional staff, quick and efficient passing over documents, good rates for full insurance
Quick and easy to pick up and drop off vehicle, car in excellent condition and spotlessly clean, great service from staff.
Car battery died and an agent came in 30 minutes to replace it, even though I was in a relatively remote resort.
Staff was waiting for me on the airport. Car was cheap and reliable. After returning the car driver drops us on the airport. Car was in great condition. No hidden payments.
Everything was easy and simple. No hidden costs, no grey areas. You just meet with the representative, sign the contract and off you go. Same for the return. That simplicity is the main reason I chose them every time.
They met us at the port and took us to the car. Everything was easy and very clear explained.The return was very fast and easy too.I definitively recommend 100%.
We had a car accident due to the fault of another car and for us the company replaced the car within 2 hours. Great!
Best car rental service i have received yet! well done
Brand new car, super easy pick up at Chania airport and then drop off at Heraklion Port
Good car, easy to find at airport and nice employees.
Professionalism, quality and preparedness of the staff. Always helpful and friendly. Congratulations
Super fast booking, immediate response, easy to find and very friendly staff
The staff was waiting for our late evening flight. Everything had been prepared in advance and we quickly drove away. On returning the car a similarly efficient handling. We definitely will use them again when in Crete.
The straight forward system and no small letters obser
Great new car, excellent service and extremely easy check-in/check-out process!
Everything was smooth, easy rent, no hidden fees, great service.
Easy, fast and without complications and hidden fees.
Reachability of your office at Heraklion, courtesy of the staff, easy to use website, excellent email reply
Professional and quick dealing
Very professional and at the same time very friendly.
All your employers are so friendly. We got our car fast and easy and the return was fast and easy, too.
Very good customer service and cheap price for good car
Smoothness of the full service. Just perfect.
Very quick and friendly Service, uncomplicated.
No problems at all and nice service. Thank you!
Very friendly and professional staff.Great cars
It was better quality for the money than other companies. We didn't have any claims or problems so can't talk about insurance and problematic solutions. We simply rented a car, used it, returned and everyone was happy:)
Overall very satisfied, good price, no worries about insurance, uncomplicated pick up and dropnoff, even in early morning hours
Very simple and straightforward, all inclusive attitude, totally hassle free. No reason to chose any other rental service, simply perfect.
The efficiency when we took the car at the airport... it took us only 10 minutes to get the car and drive to our hotel !Same when we came back, great !
We liked the fact that the price was low and that there were no additional insurances and stuff. Never had such a cheap and good experience with a rental car company.
Fast, cheap, everything went good
No extra insurance, good price, to pay cash, no credit card, good service
I really enjoyed the fast checkin and fast checkout. Also all insurances included is great
Reliable and great
Trusth worthy, fast response
Very good service. Wwe had an incident and it was solved immediately.
Easy to book, easy to find and we had a couple of changes to our booking that we needed to make which were no problem. Great service
The stuff was very helpful and nice. God service for good price... The car was a rocket... Highly recommended!
We loved how smooth the whole process was! Thank you!
That the full insurance was included and the knowledge that we were supporting a local business.
Kindness of the staff
Everything was perfect, as always. I will choose you next time for sure!
The easy check-in and check-out process and the fact that insurance was included in a reasonable rate.
No tricks or hidden cost. A company worth to trust in. Very good service.
Great car and service, easy going and all perfect support online and human
You are the best. Excellent services, friendly, hospitable people. Together with you we had a wonderful holiday in your beautiful country. Thousands of thanks, Leonard
Amazing service. Nice car. Friendly staff and very helpful. Free additional driver and fully covered insurance with no hidden extras at a good price.
Everything easy and without problems. Next time definitly again this rental company
Good service, friendly staff, correct handling of everything.
No bad surprise, easy and good service.
We already rent our yearly car at your place and every time the car and services are excellent. There is nothing more to say :-)
Speedy service on picking up and returning the car. Right by the airport so ideal location. Really good price and staff were friendly too. All round great service!
Such an easy process from start to finish, very impressed with the car, super zippy little number - definitely recommend!
The car arrived shortly before the arranged time and was also promptly collected. Your employees were efficient and friendly
The price, the insurance, the fact that we can pay with any debit or credit card.
Ease and speed of picking up and handing over the car the attitude of the staff; congrats!
I really liked very attentive an supportive behaviour of the staff when I picked up the car. The person explained me everything and also helped to find my hotel in the navigation system. It was evening, dark, and he checked my lights. I felt very comfortable and surprised of the excellent service. I called the support service once later when my steering wheel was blocked and I could not start the engine. The call was answered immediately, and I could start the car two minutes later :-) The pick up, and return were fast and easy. Excellent price-to-quality, please keep your service on this level :-)
Uncomplicated, fast and friendly service. It was great that a car was still available at a later time.
Really good experience. Easy and fast service. Really good price. Insurance covering .
Thank you for the service, for the safety car and for the fast check in
It was easy to find at the airport and the staff was very friendly. We didn't have any problems with the car.
Ease of booking, good all inclusive insurance. Friendly staff, much more looking professional set up in new office.
Very efficient service. Car was ready on time, clean and staff were very friendly / professional.
Everything was so easy and we even got a better vehicle which was a plus having two disabled passengers.
Speed of picking vehicle up after the flight, also the return , and the staff were very good.
Car rental, serious, friendly, no worries. when i come back i will stay here. very very good ! m. De freitas.
The car was in perfect condition, they have the best prices.
Easiness, intelligibility, punctuality, professionalism, attitude to clients, car delivery service, professionalism, neatness of vehicle - all this are on the top level.
How easy and straight forward the booking was and with no extra insurance to pay. Friendly and helpful staff for changing bookings during these strange times.
It's just easy going ... eveything included ... thats what counts most in vacations!
I loved how easy it was to reserve and take possession of the vehicle as well as how easy it was to return the vehicle, quickly and without any problems.
From the beginning until the end it was easy and nice! No problems at all!
Excellent service with an all in price, no hidden extras or hard sell when collection the car. Will definitely use again on my next visit to Crete.
Very professional, friendly and totally serious business attitude, car in very good shape, no hidden extra charges.
How easy everything worked and especially the no hidden costs policy. This is how all other rental companies should work. Really good job here.
The help you gave me with my wife being in a wheelchair was excellent. Thank you.
There was no battle about insurrance stuff and attempts to sell extra's. Great to be able to fill all out in advance so you are on the road in minutes after getting there.
Friendly, efficient service, good staff, car in good condition. Altogether excellent.
Excellent quality cars at a very reasonable prices. It's the second time we've rented from you and both times the service has been superb. Thank you.
Excellent website, helpful friendly staff, collision damage waiver excess included in rental price, nice cars in good condition.Very quick responses to enquiries
Everything is ready when you pickup your car.No worries about insurance or other things.Nobody who tries to sell you extras.
Fast procedures, nice staff, good location near the airport
Quick and efficient service. Someone greeted us at arrivals and there was a short car journey to the office where everything was explained clearly and payment was taken. The whole process was easy and efficient. We were given a free upgrade which was a great gesture! The car was excellent, had no problems.
Clear communication, smooth and easy transaction. The car was very clean and made COVID-proof for the handover.
Easy rental procedure, the car was fully covered without exces and other deposits. I received the xact vehicule that I rented on web site. Good car 14k km. Easy pick-up and drop down.
Viewing the reviews the company seemed reliable compared to cheaper options, and indeed we were very satisfied with everything. Including very nice treatment when we were a bit late for our flight at the day of returning the car. Thank you!
Absolutely super! Good service, nice people. Works fine to do all the paperwork in advance through the computer before arrival. Also the booking without creditcard went super! See you in May!
A very efficient and stress free service - the new office site is also an improvement. We will be booking next year.
Easy online forms, 3 mins from turning up to leaving with car.1st class.i wouldn't recomend any other car hire in crete. top class service.give this company a chance, you will be impressed
For the fourth time I've chosen to hire a car with you! Everything was fine, kind staff, good car, speedy service.... I recommend Rental Center Crete a lot!!
We were unfortunately a bit late and also for our ferry. They drove us spontaneous to the harbour! How nice and polite! :-)
It was our 5th rental with RCC, no problem, go for it, this car rental agency is great!
The ladie was very kind, fast and good service. Price and car was very good. We will rent a car with you next year.
Excellent customer service. Really easy website and immediate payment receipt delivery. We were collected from Arrivals immediately. Very helpful gentleman in the office. Quick and easy admin - on our way in under 10 mins. Brilliant service all round. Would definitely use Rental Center Crete again. Great worry free driving with the all inclusive policy. Great fuel policy - no requirement to pre-pay fuel.Is there a returning customer loyalty system?A great experience with Just Rentals. Thanks. Rob
Your pricing was competitive. We were met in the terminal and taken straight to the office. There was no extra selling of excess insurance, 2nd driver was included it was all very quick and efficient. Thank you!
Close to airport, clean car, ease of overall experience and dropping off after holiday
Full insurance, no hidden costs, speed of pickup and return, second driver included.
The whole experience of using Rental Center Crete from picking the car up to dropping it off was great no problems at all which in these times of covid 19 did put my family at ease. The staff at the hire centre were very friendly and helpful the car was very clean inside and out but the best bit of the whole process was that there was no hidden charges what price you are given at the beginning of hire is what you pay and i will definitely use Rental Center Crete again.
Staff very helpful when i called on the phone with covid 19 questions, staff on pick up very helpful paperwork was fast and staff on drop off very helpful too
Super clean car (covered with plastics when received). Very few kilometers only 17000 when received
Very welcoming. Meet and greeting on arrival and taken by mini bus to the office around the corner. Done and dusted in minutes. Make sure you fill in and send over the pre detail forms received by email to speed up the process. We are already in the process of booking for next year and will definitely be using you again. Thank you so much as this was the 1st time renting a car abroad. Filled me with confidence. Kindest regards kierren
Easy booking, We got the car very quickly, the personal are very professional and helpful
We were in Greece many times and rented cars with different companies. This time, we finally got a fairly new vehicle in which everything was functioning. We hope this will remain your rule in the future. If so, we will be glad to hire your cars also in the future.
All forms filled in online in advance making for a quick process. Car was at the port when we stepped off the ferry and we were dropped back to our hotel after dropping the car off, great service!
No waiting time when picking up the car. Very friendly staff, they have even saved our destination address in the GPS.I have recommended Rental Center Crete to friends!
L assurance tout risque a bien fonctionné,Je suis ravie que justrental a bien voulu nous accorder 1h supplémentaire pour le retour du véhicule sans frais.Ils ont bien voulu garder notre valise pour la dernière journée avant le départ Ce sont choses qui font la différence
Without doubt best car rental service we have ever used! Everything was a pleasure! We will definitely be using you again.
Clear and easy handling of the rental, and the state of the car (near as new, only 1000 km on the clock).
Honest, good customer service. All rental companies offer the option for reduced insurance, knowingly putting customers on a budget at financial risk. You don't do this and yet your prices are competitive. The car was in impeccable condition, the process was quick, straightforward, professional and friendly. The website was straightforward and overall this is the best car rental experience and offer I have seen. Very proud to see Greek companies outperforming all the big rentals out there.
Best and most professional hire company we have ever used. Particularly like that all insurance is included.
The reservation via internet is very easy. I liked very much that Rental Center Crete asked details for the rental agreement in advance so that the contract was ready to sign at arrival at the station at Heraklion airport. The staff were very friendly and helpful.I also like very much that at least one additional driver is free of extra charge though my partner left her driving license at home this time ;-)
The staff was very kind, the car was ready as soon as we arrived (they are very close to the airport, about 3 min walk). The car was sanitized and clean. The price was excellent and the full insurance was included! I highly recommend this company!
Smooth process from start to finish! Couldn't have been better and I look forward to using you again when I visit next!
When we received the car, the lady did a very thorough explanation about the car. (Most importantly how to open fuel door because it's different from car to car)
Very quick to respond to problems, especially when we locked the keys in the car. Sorted very satisfactorily.
Really good rental experience very smooth check in and the meet at the airport was great. Good car nice golf fairly new and in good condition. Really great service with very friendly team
Quick pick up of car on arrival. All staff very happy to help. Had no problems at all. Would definitely use again.
Very friendly people, made us very welcome, nothing was rushed and everything was very straightforward. Very easy, very reliable, no surprises and no waiting.
From the pick up on arrival to the drop off at the departure gate everything went so smoothly and efficiently. Thank you for making this trip so enjoyable hope to use your services again on our next trip.
Service and Car was perfect! Personal very friendly and helpful. Next time in Crete we choose it Rental Center Crete for sure!
I liked the ability to provide all the information online to avoid unnecessary procedures when picking up a car. Also I liked the professionalism in your delivery of the vehicle. Your employee called me on the phone before we disembarked from the ship and explained where he was with my name written on a piece of paper. What I liked most was that you drove us to the airport building after we returned your car.
Thank you for your service, My 3rd year choosing your company. No let downs.
Your performance! You were there when you said you were going to be there (at Chania Port) and made the whole process as expedient as possible. The explanations from the first person we met were crystal clear! The return of the vehicle at Heraklion airport was also very quick. The staff we spoke with were highly professional and courteous. I would use you folks again in a heartbeat.
Fast, efficient service. Excellent communication throughout! From booking the car online to picking it up to the airport, the process was easy and efficient. Staff were professional throughout. The car was immaculate and we were on the road in no time. We had the car for two weeks, no problems at all and unlimited mileage helped us explore the island in full. Drop of was again easy, fast and efficient. This is the second time we used Rental Center Crete and when in Crete again will make sure we use them. Thanks for excellent service!
Fast service. I got a very new car. It has gone 5000km. And it was very clear.
Easy to find, friendly and helpful staff. Car was great, no problems at all, would highly recommend. Definitely use again.
Excellent service. After a slight hiccup with our collection time, the staff were so helpful at every step.Our luggage was loaded, car sterilised ready for use, complete run through of the car and navman operations, and even some tourism advice. Super friendly, excellent English, and a great price including insurance, second driver and a bumper seat for our 7 year old. Highly recommended.
Everything was easy and quickly, we had car for 8 Persons baggage and we had enough space..
Very good explanation in Dutch at your website. This website is really excellent. All my questions were answered in a very naturally and easy way. Also the good coverage of the insurance I liked very much. Really outstanding!
The whole experience was smooth and easy. From booking online to meeting the gentlemen at the airport and being driven to the center to pick up the car. And then dropping it off - all of it excellent. I would definitely recommend them. I liked that there was no holding fee on your credit card and their insurance cover was great. We were more than happy with our experience - thank you!
Everything was perfect...although the car was not directly next to the airport, but they managed the perfect way of delivering all customers together where we were able to pick up the car, which was chosen before online...
This is my first rental experience and I was really surprised how easy it was. Car was clean, comfortable and easy to drive. I really enjoyed it.
Professional contact. Good explanation how to find office at the Heraklion airport. Perfect online guidance with forms which could be pre- filled.
The car was operational, there were no problems with its takeover and return.
Great experience with Rental Center Crete. They were recommended to us by the villa owner and I'm pleased we followed their advice.
Excellent service, car delivered to me on time and the collection was easy and efficient.
Friendliness and ease to use the service. The pre-check in was definitely great to speed up the process!
Professionalism, being a local company, providing hussle-free full coverage with no excess
At Rental Center Crete i liked most the punctuality, measurement against Covid-19, customer, service, friendly and helpful staff.
It was very easy to get the car, and again to return the car after our vacation. Everyone was nice and helpful, and the car was in very good condition.
Rental Center Crete was prepared that we arrive, they knew my name, took the baggage from the taxi to the rented car, which was ready to go. Very good, fast and nice service!
Thank you so much for allowing us to move the rental date after the Greek Government delayed when flights from the UK would resume. We had a lovely time in Crete, everyone was so welcoming.Tim
Fast, easy and a good and clean car right at the airport. Full insurance without having to pay for extra coverages!
Fast delivery, nice employee attitude, received the car that I wanted. Totally recomended it ! Great job !
Efficient service, picked up at airport, paperwork completed in a couple of minutes and on my way. Dropped off and inspection completed in a minute. Car pretty new, spotless inside and out. Happy with the overall service
The car was almost as new; fast pick up and drop off; discount for returning custumers; friendly staff; before use car was disinfected and steering wheel, transmission etc were wrapped; fast response to emails
Everything was perfect !Staff very gentle, the car was perfect and everything was easy !I recommend
The person who met us at the airport was great. Very friendly and helpful. He made very good first impression, very professional and friendly. The car was great and also amazing that we got a free upgrade. Also the price that we got compared to the other rentals was much better, which was the main reason why we chose your services.
The preparation in advance for check in, and the personal welcome. The car was very very clean and exactly what was agreed
I fully recommend them. Everything was as established, they waited for us in the airport, the delivery of the car was ok.
The service that Just Rental Center provide is very fast and without any problems, the paperwork take just a few minutes, from my point of view it was the best experience . I recomand this company !!!!
Support and fast feedback.Car pick-up time was adjusted by the company easily and fast due to flight delay.
Staff were very friendly and very helpful, never tried to get us to pay for extras we didn't need/want. The car we were given was almost brand new and was actually an upgrade on the type of car we had paid for. It was spotlessly clean.
I loved the fact I was met at the airport, and within a short period had the car ready to drive off around Crete. The lady we met was helpful, friendly and efficient. It was a great start to a magnificent holiday
Always a friendly face at the airport and very easy to use the website.Thanks also for speedy responses to my email enquiries.
It was quick, easy, absolutely zero access or hidden fees. I did not need to use the insurance so I cannot say if something had happened I would still feel the same way. Until then, they will remain the only place we rent a car from. Great service! All staff was helpful, funny and kind. We will be back!
We were very satisfied with our car from Rental-Center-Crete. Their agent met us at the port in Heraklion and gave us a very thorough explanation of the the rental contract, the car, and tips for driving through Crete. We returned the car at Chania airport and the agent there was also very nice and the process was very easy and straightforward.
The staff were very helpful and pleasant. The pick-up process was efficient and quick. No hidden costs. Good vehicle.
The car was great, only 5000 miles in the clock. I like the fact you don't have to hold massive deposits on your credit card. We will be back Ashdon next year.
I have been coming here for years and everything is always well organized.Until next time.
Friendly, excellent English and cheerful. No queue and the car was ready and waiting.The car was in good condition and the lack of 'extras' and 'just in case deposits' was most welcome. Pay, drive, return. Easy as that.
Car was in good condition and economical on fuel. It was clean. Lady was there to meet us despite our flight arriving later then planned. Good as always
I'd already choose you in 2018 because of your Insurance coverings. These are serious and better than others.
All staff were extremely helpful. It was the best experience I've ever had renting a car. Delivering the car to our hotel was extremely helpful. The one simple price with all insurance included was great, I hate extra surprise charges. Would definitely recommend to anyone needing to rent a car in Crete.
Fast receive and give back in the place where need it. Very good servicing, new car, very good condition. Thanks about all!
This is the most hassle free and straight forward car rental agreement I have ever had. Usually I worry that I'm going to be oversold abut my experience with Rental-Center-Crete was the exact opposite. When I made the booking, I got feeling of satisfaction and that continued when I came to collect my car. The process was straight forward, the staff were an absolute delight and highly professional. Returning the car was equally easy. No fuss and smooth return. I highly recommend Rental-Center-Crete to anyone thinking of hiring a car.
Company's representative was waiting for us as we arrived though our flight was delayed. With nice and quick service we were ready to start our holiday. Got also good advice to find our way to the hotel. Car was in good condition.
Really pleased with Rental-Center-Crete - no fuss, no scams ,no trying to sell extra insurance- friendly staff good car - would highly recommend and definitely will be using again. Thank you!
Thank you very much for your custom. Everything was great! Pleasure to work with you, we'll definitely be back to Crete and use your company again!
Had strong recommendations, so decided to choose this company. What I was looking for was an honest car hire and no attempts to rip customers off. Your company acted in good faith and was efficient and the car was ready when we collected it. The return of the car was seamless. We were expected and after a quick inspection we were free to go. This was a huge relief and means that I would recommend using this company without hesitation. No hidden charges.
Friendly efficient staff, good check in/out procedure and excellent vehicle.
I lost counting but we have been travelling to Crete for nearly 20 years now and we have been renting a car with your company every time. We are very satisfied customers and hopefully will be for many more years!
Great staff at airport , as always. Very efficient , very welcoming and they all give terrific service. For years now We have been recommending you to our friends coming on holiday to Crete , and will go on doing so.
No deposits and best of all. Even if we scratched and damaged the car we were treated fairly and did not have to pay for it. I mentioned and photographed the damages immediately and when I returned the car it was handled in a Greek manner: no problem.
Easy and customer friendly website, being waited at at the airport was very nice, friendly, to the point staff, the car was clean and in order, no complaints.
The one and only car rental - we recommended you already often. A nice experience every year choosing RCC car rentals and taking your service!
Friendly fast service. Total package no need for extra insurance and payments at check in.
Ease of use, friendly staff, have used you 3 times now.
All together evething worked very well.
The staff is amazing. When i came for pick up the car, the man remember me. And all the staff is very professional and always the smile. Please, don't change nothing. It's super like this. Thank you for all.
I like most the uncomplicated renting service and the excellent cars.
Good selection of vehicles on website, and booking was very easy. Website link then sent to add driver details with two drivers for free, or to add any extras. Excellent total insurance package for a fixed price with no extras and no need for a credit card pre-authorisation. Met at airport and a very short easy transfer to collect the car. All paperwork was ready and after a vehicle inspection we were on our way. Return of car was just as easy and hassle free.Extremely friendly service from the staff at the airport and at the rental centre.
Quick smooth process, very clean and new car, efficient staff. Everything went well
Everything was just amazing. It was all so smooth. Thank you for making our holiday on Crete memorable.
We have enjoyed your excellent service once again for our holiday in Crete. The cars are always clean and nice. Never had any problems with extra charges or any problems at A. Can only give our best recommendments to your company and especially your staff.
Amazing service from start to finish,the price you are quoted is what you pay no additional costs when you pick the vehicle up.We were met as promised in the airport terminal,taken to the rental centre,then 10 minutes later we were on our way.Would recommend this company,and we will definitely use them again. Ian from Kent, England
We really loved being met at the port so efficiently. The entire experience was excellent.
Easy to use website and friendly and informative staff. We dropped off at a different location and it was an easy transition. Would definitely recommend Rental Center Crete to anyone who needs to rent a car.
Excellent service with great cars at good price. Easy to book. I have had the very best service for all the years I have been using Rental Center Crete and intend to continue.
Always good service and excellent cars. Particularly like the online driver registration. This saves so much time when collecting the car after a long flight. Will definitely use again.
I was very happy to be greeted on time at the ferry arrival in Crete even though the ferry was late. It was a relief to find the agent and car waiting nearby.
Very rapid car pickup and return, full insurance, good price for family car compared to other companies, free child seat.
The efficiency of the collection and return by your staff with a helpful printed guide for driving in Crete.
Efficient and fast service when picking up the car.High standard on the rental car.
Easily one of the best car rental companies I have ever dealt with, and I've dealt with a lot! Courteous, friendly and efficient staff. Renting from the company was a very satisfying experience.
Very easy and quick service. Car was fine. Staff friendly. Price was competitive.
All is perfect as usual (customer since 2014).
The whole company was organised very well. Perfect material ( brand new car!) The woman who brought the car to the hotel was perfect in time, kind and her instructions were very clear. When we left the car at the airport, this costed only a few minutes.
We have had excellent service from you for a number of years. Thank you.
Picked up from arrival terminal and taken to office down the road process was quick and easy. On departure left car at office and dropped off at airport again process quick and easy. Would recommend Rental Center Crete.
Absolute ease in making a booking along with clarity of hire terms and features.
When we had a puncture it was quickly dealt with no further problems, and the gentleman was very professional and courteous.
- Very short walking distance at HER airport.- Possibility to upload drivers license info in advance- New and clean cars.
The car was delivered to the port for us to basically just climb straight into and set off with minimal paper work and delivered by a lovely helpful man.
Ease of booking and the delivery of car took minimum of fuss and time. We have used Rental Center Crete for approximately 5 years now and would not book with any other rental firm as long as RCC can accomodate us.
The car and friendly employant was waiting for us and we got a good explaination for the car. 10 minutes later we drove away allready. Also bringing back the car went smooth.
Professional waiting for us just after the airport gate, we didn't even have to try to find the company! Extremely efficient! We didn't have to pay for extra driver and the vehicle was in really good condition.
I like the fact that you give the price and that's the price you pay - there are never any hidden extras.Also the staff are always very nice and always on time to deliver the car.
Ease and speed of process with a good vehicle.
The reception was charming. Good explanations concerning the contract. Explanations concerning the use of the vehicle Very easy to access from the airport.
The speed of handover and return of the car. No additional charges to the agreed price.
Service was excellent and seamless! Staff is friendly and very helpful. An excellent repeat experience! Thank you!!
Rapid, courteous and efficient service. Good quality of car (it was new).
Perfect service and administrationAll included
Car was ready when I came.No waiting at all. People working there are very polite and helpful.
Quality car. Friendly and helpful customer service. Smooth experience.
Bravo! Fantastic friendly staff and service. Car was perfect, they showed us the features and loaded up the gps for us. Also provided great map and tips for driving in Crete.
I've chosen Rental Center Crete three times, everytime it was perfect! Good welcome, good car, fast delivery, not much check control at the return. I absolutely recommend it!
We had a new car that was a dream to drive. We are very thankful, it made our trip so much better. The full insurance was also a big plus for us and the two included drivers. Fantastic company and service!
The car was in good condition and clean. Staff knew english and there were no problems with anything.
Initial booking was easy. When we had to change from manual to auto in the few days before renting (due to me sustaining a hand injury) the response was very quick. When I emailed ahead of time asking to pay before we arrived, again the response was very quick. Delivery of our vehicle to our hotel and ease of drop off was excellent. The overall experience was first class and of a much higher standard than usually delivered by larger global car rental companies. We will definitely use you again and will highly recommend you to others.
Very efficient and quick both collecting the car and dropping off. This makes things so much easier. The staff are always very friendly and helpful. I always get a quick reply when I make an enquiry. I have used Rental Center Crete every year for the last 5 years and will do so again next year.
Always excellent service and peace of mind with no hidden extras. Have rented from you several times and will continue to do so.
I have been using Rental Center Crete for the last 12 years and apart from getting stuck in the sand one day (entirely my fault!) I have had no problems at all. Your service has been excellent. The handovers are quick, friendly and easy. Being so close to the airport in Heraklion is a great bonus. The quality of the vehicles has been great too. Would have no hesitation in recommending your company. See you next year (if Brexit allows...)
First time hiring from Rental Center Crete and everything was excellent from the minute we arrived to pick the car up ,staff were friendly and helpful and the car was just what we needed with no hidden extras. Will be hiring a car again in febuary when we come back. Thank you (Efcharisto)!
Only rental company what founded who show price as it is no any hidden cost.
The service is constantly very good.
Very engaging personnel and quick and efficient service. Happy to give me an extra three hours with the car because of late flight. Highly recommended
Very easy procedure to book a vehicle. Very easy and fast check-in procedure: the Express Car Delivery form is great! Very fast check out procedure
Everything was perfect, the staff were very kind and quick. The car is new and clean.Thanks for everything you did for us.
Full insurance included in the price, good cars, ease of booking and collection.
Process was easy, staff very friendly , just an overall pleasant experience dealing with RCC, would definitely use them again and highly recommend them also. Keep up the good work!!
The quick service, suitable vehicle and professional treatment.
Everything was perfect. Thank you for the great experience.
Quick, easy booking process. We received the car we booked.
1st Rate service. Good web site booking too. Easy to find from the airport. Would use again.
Promtitude and excelent service
Professionality, courtesy . Registration procedure online. Having the car directly at the ferry arrival was super useful.
Very friendly staff. Very helpful and good car which suites our needs perfectly.Many thanks
The rental was just as I expected. I was met at the airport as stated and returned very quickly to the terminal when I dropped off the car after our holiday. Completing the paperwork was very quick. There was no pressure to take out extras and the all-inclusive price was what I was looking for and there was no huge deposit set against my credit card to pay for potential damage.This is the second time I've used RCC and each time it has been much less hassle than when I've used other car hire companies. Keep up the good work. Hope to be back in Crete again soon and would definitely use you again.
The inclusive insurance provided peace of mind and enabled a relaxing holiday.
The online system, the website, how modern the whole booking process was.
The staff is extremely nice and friendly. We really appreciated the quick response and the ease of picking up and dropping of the car !
Speed, no extra fees for anything. All inclusive and nothing else. No extra charge on your credit card. At the start very quick and when we came back the same. very friendly and helpfull people
Fabulous service from pick up to return. The comprehensive insurance will definitely mean that we return again for a third time.Thank you
Easy booking, easy and uncomplicated pick-up and return of the car, car in very good condition.
Nice easy transaction. Every stage was as described on the website, the representative was waiting for us as we arrived and it was just a short journey to drop her back and complete paperwork before starting our holiday. Liked the fact that we completed much of the paperwork before even leaving the UK and that there were no excess charges. Thank you.
Car was nice , clean and in excellent condition. Complimentary map and information was helpful. Pick up and drop off went smoothly. I would use this company again.
Thanks for the great car! Thank you for being able to find a large and powerful car for us, at the busiest time! We recommend you to all our friends.
Friendly service. Excelent cars. Good value for money.
Car was exactly as described and handover procedures work quick and easy.
Smooth, fast and easy process of getting a car. Overall fleet quality and vehicles choice.
We come to Crete most years and you were the easiest to deal with and no hidden extras and no pushy salesmenship.
Professional approach, fast contracting, fast delivery, fast return of the car.
Really friendly staff and very fast pick up and return of the car!
Very welcoming staff , everything was ready when we arrived on time . The car was good , Thank you.
Ease of use of website, car in good condition, reasonable price compared to major competitors, no hidden or small letter clauses in contract.
Excellent service lovely staff. Car was in good condition and safe
The speed of picking up and dropping off the car, even when we picked it up at midnight. It took only minutes to complete the paperwork and be on our way.
The car was ready for me when I arrive at Rental Center Crete, all documents ready as well, children seats ready fitted.Very helpful and frendly staff!
All easy and fast, i liked the online check-in. We had our car in no time.
It was the easiest car rental that we've ever had. I like that insurance is included in the original costing. Super easy pick up / drop off.
Excellent customer service! Car was delivered to our hotel as scheduled, and the return at the airport went smoothly. No issues at all with the car. We will definitely rent again from Rental Center Crete on our next visit to Greece.
everything was as advertised, opened late for our arrival, and most of all, you don't held any deposit on the credit card which will make us come back to you next year and I will strongly recommend, no hidden extras or fees.
Fast service, very good and modern cars, clear rental rules
Before we left for Crete, I was very impressed with the communication we received from Rental Center Crete. Once there, the office was very easy to find, we didn't have to wait around at all and the staff were extremely helpful and efficient. The car we hired was exactly what we needed and I thought the price was very reasonable compared to other car rental agencies. I would definitely use this agency again.
Personal service at hotel where car was delivered , helpful tips on Crete .
Friendly staff, know what they need to do, move very fast with paperwork.Clean cars, induction made it.Highly recommended.
Easy straight forward service, competitive all inclusive pricing makes things easy - no hidden extras unlike most other competitors at Heraklion Airport.
Easy to book, good and usefull information, nice staff and great car.
Staff were very helpful and friendly and made the experience of hiring the car very easy. Also, we appreciated that the insurance provided total cover which many of the rental companies do not.
Service - proper and nearly new car - quick shuttle service to the aeroport - TOP!
Car delivered to our hotel. No queues or mountains of paperwork. Easy drop off at the airport a couple of minutes walk from the terminal. The best car rental firm we've used.
I didn't have to worry about my credit card needing a high limit or getting a surprise price at arrival. This has happened to me several times at other car rental places. I love that the price was set.
Nice car and nice service (we were brought back from the car parking to the airport after having returned the car).
Friendly staff, the car was in good condition and everything went as expected. Would definitely recommend.
Excellent service. Our flights were changed 2 weeks before arrival and the company was very flexible to change the pick up and drop off time without any extra charge. Highly appreciated.
An amazing company with amazing staff and cars.
Reliable, clear information and communication, no hidden costs or surprises, nice staff, smooth handling and of course a good car.
Very friendly and easy pick up . Was met by your representative personally who explained about the vehicle. On return I was met again and thanked for my custom. It was A pleasure to deal with your company. Thanks again!
Full insurance, NO DEPOSIT, great car in good state, nice staff !!
A really good service. I picked up the car straight away and the staff member showed me the car controls as well as explaining the directions out of the airport. The insurance offering is very good for the price
Speed and efficiency of pick up and return were the best I've experienced and the car was exactly as requested. Would definitely recommend the company and use again myself.
I was very happy with everything; members of staff were polite, efficient and helpful; the car was in very good condition; the rental period was smooth throughout. The contract was not unreasonably restrictive. Still, as my rental was uneventful, I cannot comment about how the company would respond if I have had any difficulties (e.g. crash, flat tyre, lost key and so on).
Most comprehensive briefing we have every had when hiring a car.
Reliable cars and friendly staff with a punctual service. EXCELLENT.
Quite honestly it was the very best experience my husband and I have ever had with renting a vehicle. The staff were ready, efficient, friendly and informative. We could not have had a better experience. Well done!
The check in was very fast and a very helpful lady at the desk. Als very good that the price you pay covers everything and that you are not suddenly confronted with extra charges for extra insurances (like you have when you book through rentalscars.com)
Polite service, quicker process than using one of the better known names, no pressure selling on upgrading insurance as everything was already included at a reasonable cost.
I appreciate customer service, help and cars condition.
Easy to deal with. No extra surprises or add on sales pressure, met at the airport with a quick and easy transfer pick up. Drop off equally slick.
The peace of mind with no excesses and the extra driver being added for free along with a booster seat. It's so nice not to be charged for every little extra thing you need
Minimal fuss. Was quick and efficient. Great directions given so very easy to find and on site at the airport.
A very easy process to book and collect the vehicle.took all the stress out of starting and finishing our holiday.
This was probably our best car hire experience ever - mainly because of the level of attention to detail shown by the staff and their care for us as a customer. The instructions on how to find their office in the crowded car hire area at the airport were helpful and precise. The vehicle performed perfectly throughout out our travels. They had even pre-programmed our holiday destination into the satnav! Will definitely recommend to anyone visiting the beautiful island of Crete.
Very fast pick-up and drop-off procedure (everything was ready when we first arrived !). Very friendly staff. Excellent location.
All inclusive package. This is a key reason for me to use Just Rentals. I'd like to offer particular thanks to your representative at Chania Airport; an easy, friendly process.
Fast service and short waiting times. The car and employee was ready and waiting for us when we landed. Also the departure day went well.
Very helpful staff, nice car. Go for it!
Perfect customer service! Highly recommended! They offer what the say! Keep the perfect job guys!
It was very easy to hire the car online. Further emails were answered quickly.The representative was waiting for us at the airport. Picking the car up was quick and efficient. The representative explained everything to us. Dropping the vehicle off was quick and straightforward.Unfortunately we had an accident in Crete (not our fault) but this was dealt with quickly and efficiently. The employees told us what to do after the accident and kept us updated as to when the assessor would be arriving. A very good service.
The ease of collecting and dropping the car off and not needing a credit card to book
Great professional and warm attitude. Communications were accurate and on time.
Your personal service was great. You were very quick to respond, and when we had an issue when being met at the ferry you were very quick to resolve it.
Courteous and efficient staff both at Heraklion and Chania Airport. It's a pleasure to rent a car in these conditions. There are no surprises.
Easy to find pick up location. Speed of operation during handover and run through of controls
Two things: 1. the price, 2. The very welcoming and commitmed staff !
Everything was as promised with no hassle or confusion and the staff were extremely helpful and friendly . Cars might have a bit higher mileage than the big operators but they are in good condition and there are absolutely no hidden extras when collecting and driving off and when you return.
The ease of finding the car at the airport after your journey was great and was so fast after filling in a form before online
Close to the airport, we were met by friendly staff, fast paperwork, car was fine. Very good. Thank you.
1. The transparency in terms of pricing: what you see as initial price is also what you actually pay. No hidden extras that you discover later on. 2. Brand new car. 3. I got the car I booked for. There has been in the past with other agencies that I select for a car, only to end up with a completely different one
Good service, fast and professional delivery and a more or less new car that matched our expectations in quality and size. Very easy and quick procedure at return of the car.
I have used you before and there have never been any problem.
All inclusive price makes it easy to know what you are paying for with no hidden extras, website is easy to use, staff are very friendly and helpful on arrival and departure, being able to add your details before you travel to makes it quicker to be truly on holiday when you arrive! This is the second time we have used Rental Center Crete, will use again and again.
The staff at the airport counter was very efficient, detailed, and considerate. The insurance coverage was good too.
The car (a Peugeot mini van) was very new and a pleasure to drive. The pick-up service at the port was excellent. Highly recommend company.
Smily people and good introduction to car. Good to have a manual in the car - even if it was in greek. Easy drop off
Fantastic communication, friendly staff and great car. We will definitely use again on our next trip to beautiful Crete.
Booking, pick-up and return were easy, quick and straightforward. We thought the prices were competitive and the terms and conditions were very fair and transparent.
Great service - changed the car delivery to pick up point at hotel of arrival to suit our change in plan at nominal cost of EUR 25 and very much as discussed ahead of rental period but would have cost more interns of time and effort for us to stick to original plan of delivery both to and from airport
Great service with friendly and helpful staff. Unlike the huge queue for Hertz, we were served instantly and within minutes were being shown to our car. Our son's car seat had already been fitted and a member of staff loaded our luggage into the vehicle while we signed the paperwork. Another member of staff gave us a thorough walkthrough of the vehicle and its controls (headlights, wind screen wipers etc). In the past we've gone with big car rental companies but have always found them to be expensive and the service poor. Rental Center Center has been without a doubt the best car rental experience we've had and we will definitely use them again.
It was so easy and quick to pick the car up and drop it off at the airport. Very friendly, helpful and professional staff who covered all the points required.
Good website, friendly and competent staff. Clean car, good condition of the car. The blog on the website is great! Keep posting.
Easy to find rep upon exiting airport. Short ride to lot. Quick and easy paperwork and vehicle inspection. Vehicle was clean, looked new and in great working order. Fast, easy drop-off at ferry port in Heraklion (vs. back at the airport in Chania). Would definitely use Rental Center Create again.
I used the services of Rental Center Center for the second time in June 2019. I was again very pleased with the services. Very nice site. All clear. Immediately you can see how much it costs to rent a car. No hidden fees. Inexpensive. Cars in excellent condition, new. Friendly staff. Recommend!
Best car rental firm I have dealt with anywhere in the world and easiest by a mile (1.6km).
I appreciate the most the welcoming of the staff at the arrival gate, who then drove us to the office in order to sign documents.
Total easy going, nice helpful staff, good car, totally easy to return the car in the end. We booked 3rd time with them, would do for sure again, next time!
The car was new, one of the employees was waiting for us at the airport, so it was a 5 minutes job to get the car and get going. The drop-off was very quick as well, so I would definitely rent from them again.
Very easy and quick service to use. No hidden costs, friendly staff and they accommodated our car preference which was very much appreciated.
You couldn't get an easier company to deal with. Met at the gate, car was ready and clean. Paperwork ready, thanks to the website and submitting our details beforehand. No surprises or tricks eith the insurance. We were on the road 15 minutes after leaving the arrivals area.
Giannis and his colleague met us at the dock and were extremely helpful and courteous. They were patient in giving us a lot of very useful tips on where to go in Crete. Their attitude was very very good. The car was also in excellent condition. Very very happy with the service.
The staff were so nice and service-minded, and made sure everything was taken care of. The vehicle was great and worked just fine.
As a family of six, that you picked us up at the airport, and drove us to the car. And the car was ready with child seat installed. From you picked us up on the airport, to we was driving, it took only 10 minutes.
We liked that the staff took the time to explain and show us everything about the vehicle and then explain every aspect of the GPS and even set in our first route. They were just as helpful when we returned the car and then to transfer us back to our accommodation was just excellent. Thank you.
Just off airport. They meet you at airport and drive you to our car ( 2-3 minutes drive ). It was quick registration. Car was clean and in good driving condition. It was 9 sitter with manual transition, 30000K on it. Quick return. Price was as listed. No extra fees or new damages on return.
The staff in Heraklion were incredibly kind and patient with us when our ferry was cancelled. Thank you!
Excellent service with all insurance included for a piece of mind whilst on holiday. Lovely to be met in the terminal with a friendly agent with a quick turn around to get you on your way. Good quality car and easy return system.
Seriousness, courtesy and honesty.I forgot on the car seat the wallet with money and keys, and Gianis, a great guy from this company, brought it us back in a very short time. We thank them once again! Congratulations ... keep the good work. I will definitely recommend this company to all my friends!! Regards, Adriana
Everything is covered, we had a great experience. We've rented a car for 2 months in Crete and would definitely rent again with Rental Center Center
I rented the car for 3 month. It was a very good car (the best I have ever rented in Crete) and I had no problems during the whole three month. What I especially liked was the very friendly and helpful team. When I came back and had no power anymore on my phone they offered me to load it. Woderful reaction of the team. If I come again to Crete I will rent also my next car here.
The car was with low mileage and undamaged interior and exterior. We enjoyed the car a lot. Thank you! We will use your service again when we will visit Crete.
Very friendly and efficient service. We were met at the ferry and a complete explanation provided on our rental terms, etc. The car was the perfect size to fit down the narrow streets of most Cretan cities. It worked great and was easy to use.
Unlike most car rental companies Just Rentals had absolutely no hidden costs. The insurance was fully covered,they did not take a deposit off the credit card. You could bring the car back with the same amount of fuel as you start with.
Absolute pleasure to deal with. Made car rental an easy smooth process. Genuine and trustworthy. Staff very friendly.
Nice staff with easy check in and out. Good insurance coverage. I look forward returning to Crete and will rent from you again!
Very easy to deal with . The lady who met us with car at hotel was very nice and professional.
Person waiting for us as soon as we got off our ferry. Flexible pick up and drop off times. Friendly staff!
Easy to book and quick response
Excellent friendly staff - good car and excellent value
We like the excellent service that you provided for us. Having someone at the airport to greet us and then after we returned the vehicle somebody drops us back to the airport.Your prices are very reasonable.
Everything is so easy, from the collection to the all inclusive insurance. don't have to worry about excess or the condition of the vehicle. We go to Crete a second holiday every year and have been using this company every time - always good value for money.
All drivers information can be provided on the website beforehand, very kind and well english speaking staff, information about local driving rules provided with the contract.
The fact that an employee is coming to the port with your name on a board and the car is already on the port. All explanations from the employee were very clear.
Excellent service, tidy, well maintained vehicles and all inclusive insurance cover! Brilliant!
Friendly welcoming staff, hassle free and away very quickly
This report is about the 5 cars I rented last month. I like the efficiency, the full-coverage of insurance and personal welcome at the airport. Within 10 minutes from the arrival-hall in the car! Changing cars to buses and back went very smoothly every time.
The rental package as a whole. Staff very friendly and helpful, with very good English language skills.
The rental agreement was prepared via internet before, the pick-up was very fast. Your staff was very friendly and very helpful! Great experience!!!
Excellent service and helpful attitude. You get the car you booked, not an alternative as you do with many rental companies. Good quality cars.
We felt confident about the fact, that your prices are all incl. So we did not need to worry about any extra charges. Also a strong plus, that 1 extra driver and 1 children seat was included.We will not hesitate to use your company again. We were very very pleased. Thanks.
The ease of communication, the flexibility of the company to handle all my requests and the car was brand new and in excellent condition. I highly recommend Rental Center Crete!
Picking up and dropping off the car was really easy and there are no hidden costs, I will be using them again when I'm back in Crete!
We have often rent a car on Crete but with Rental Center Center this was a very fast service. When we arrived this very beautiful Toyota was ready incl. Infant seat. After a quick check were on our way to our holiday destination. On our next vacation to Crete we will definitely use Rental Center Center again. Price quality good! Greetings from the Netherlands.
Would totally recommend Rental Center Center and we will definitely be using them again, upon our return to Crete. A special mention to the staff there, they were very friendly, welcoming and efficient, which is just what you need when arriving / departing from an airport. Thank you!
Friendly and polite staff. Great website and car was clean, tidy and everything was in order. Add to that a very competitive price and you have the perfect hire company.
We were met at Arrivals as promised and pre-arrival check-in meant that we weren't hanging around so were on our way quickly. Requested child seats were in place and vehicles (we booked a minibus and a car) were clean, reliable and in good order.
No BS extra hidden or extra charges. Full insurance, additional driver all included. No nonsense about returning with empty tank as we experienced in Cyprus just return with same amount as when collected. Met at airport by friendly greeter, taken to car close by and on our way within minimum time. Renters in the USA (where the final bill was double the online quote) and the UK (Where I was charged for an extra day) should take note and learn about customer service.
Everything went smoothly . Had had read so many bad reviews about other car hire companies . Rental Center Center reviews were the best and I can see why. I would definitely recommend them . No problems whatsoever.
Really easy to deal with. Offered the best offer for car rental in Crete. This was the 4th rental car we have used in Crete but the first time we have used RCC and you have been the best by far.
I really appreciated the customer service at Rental Center Center The person that attended me was very nice and super clear about the rules on the car rental. When we needed to switch our car rental to a later date, it was very easy to get it done ! When we come back to Chania, we are definitely renting from Rental Center Center .
The young woman that met us was very thorough and helpful. She made sure we understood how to return the car, where we were going, things to be aware of etc. She even suggested an alternate traffic route that saved us at least an hour of heavy city traffic!!! OUTSTANDING!
Good service, good car and best insurance without own risk.
No hidden costs or extras, helpful and friendly staff, cleanliness and perfect condition of the car and the overall simple process
great company. no hassle and clear agreements. We were neatly picked up at the arrival hall and brought back there again on departure.
No hidden fees and i got my rental car from hotel and i returned the keys to hotel reception
Liked that debit cards were accepted, as most of car rentals accepts only credit cards. Therefore - there is no need to make one only for holidays. Staff was helpful and car was clean.
The friendly, family feel of the business. The car was great with no issues, in great shape mechanically, and a good size for our needs during our stay.
The YouTube video of how to find the pick up office is a great idea and very useful when arriving late. Pick up and drop was a very quick and easy process. Excellent.
Everything was included which was excellent would recommend this company
Excellent service at a reasonable price and very easy to book.
Staff were very helpful. Really appreciated it. And love that you ask on the questionnaire if we enjoyed our holiday!
When we arrived we got a very good explanation about the car and the island. And also about the return at night. Staff was very friendly.
That the all risk and all in price is the real price. No hidden fees.This is the first time we experienced this. The car was clean, everything was just perfect.
Taking the car was a good experience thanks to the employee (I forgot her name). She was from Latvia. She explained everything and was really nice. So thanks a lot.
I liked how flexible you were, how friendly your staff was and the delivery of the vehicle. Everything was perfect, thanks!
Everything was very easy - from booking to pick up at the airport. It was great having someone to meet us. The staff were helpful and gave good tips for driving in Crete. The car was clearly pretty new and was nice to drive ( Nissan Micra - medium sized car) Luckily we didn't have any incidents that would have caused us to test the customer service aspect, but I'm sure it would have been fine.
Very professional renting car centre. Everything was quick, great organisation. No additional cost ! !!! Best price with full insurance . Thank you
We were met in the airport and taken straight to the office which is a three minute drive away within the airport grounds. Then within fifteen minutes we were driving off in our little fiat panda after being given advice about driving in Crete.
We got a almost brand new car. The man who delivered it was very helpfull and friendly. We will go to crete again and we will rent a car with RCC again.
Very easy and uncomplicated to book and get the car, also because of Express Delivery form. Friendly and helpful stuff at pick-up/drop-off point. Car in good condition and maintainance.
Very pleasant to deal with. The driver information form completion beforehand is very useful. Cars are always clean, look new and well kept. Not the cheapest bit you get what you pay for and the cheap companies give terrible cars. Have used many times and never disappointed. Will definitely use them again.
Good service, easy process for getting and returning a car. Very friendly personal. Close to airport.
Speedy, friendly service. Unlike the large car hire companies there was no pressure selling of extra insurance. The fuel policy was fair and simple. Will see you again next year.
From booking to return of the vehicle service and communication were excellent. The service on arrival at Heraklion was efficient and friendly. Return was just as easy. I would highly recommend Rental Center Crete to friends and family and will certainly book with you when we return to Crete. Thank you for a pleasant experience.
This was my best rental experience in Crete so far. Very efficient pick up and return of vehicle. No hassle whatsoever. Friendly staff and nice car with only 20K km. We will be back.
Made online booking, rapid response. Car was brought to hotel, guy was nice and informative. VW Polo was in good condition. Left the car keys at hotel's reception as drop-off. Highly recommended!
Very fast and kind support! German speaking employee at the desk.
Excellent service from a very friendly staff definitely recommend to any one who wants excellent service and very good prices
At least the same high standard as its more well known competitors - new'ish car, perfect service - but only half the price! Full insurance included, second driver included. Absolute nothing to complain about. I fully recommend this car rental.
I liked that the whole process was very quick and professional. It didn't feel like the company was trying to rip me off, as it often does with other car rental companies (with hidden fees, old vehicles, vague insurance policies, etc). This is the best car rental experience I have ever had.
Very easy to rent, Once you arrive at the airport, very quick access to the office and you get your car very quickly.I advise to all users to get the ZERO EXCESS insurance. The road in Crete can be bad in some areas and we damaged the front wheel the first day. We called the company, within 45 min a mechanic was at our place and changed it. We paid 7 euros because of a puncture and got reimbursed at the desk when we brought the car back.
The instructions to find the rental place was good on the website, the speed at which we were seen too on arrival was really good too. The car was really nice and clean and the luggage was loaded for us. On departure the hand over was also quick, no hold ups so would definitely recommend just rentals and would not hesitate for using them in the future.
Clean, new and well maintained car. Insurance coverage. Friendly personnel.
This is the second time we've rented a car with RCC. Excellent service! Quick reply to emails whenever you have a question. Flexibility is excellent even if there is a late change in your reservation/booking. Good cars!!! No complaints so far.K eep up the good work guys. We will rent again later this year.
The welcoming, nice staff, good prices with no hidden charges, full insurance included in the price
The car was brought in the hotel with a short explanation of the car and the insurance. After the rent I left the key at the hotel reception. Perfect. Thank you.
The service was efficient and friendly. The car seat for our baby was appropriate and easy to adjust and use.The car return was equally easy and hassle free.
Having used other car rental companies previously Rental Center Crete highlighted how easy car hire should be! Pick up was quick and friendly and the cars we hired were in excellent condition. The insurance offered was also a reason we chose this company. Highly recommend.
Delivery and collection of the vehicle from our apartment.
The helpful staff and excellent customer service.
Car was very clean and fully functional. The procedure of collecting the car and returning it was easy. Staff service was helpful and nice. I will use this renting company when I will be back on Crete. It was a great experience.
Absolutely wonderful service - efficient, easy, friendly - Thank you once agan!! You help make our holidays in Crete simply the best!! Thank you again for the warm welcoming smiles, and the perfect service you provide every time we visit.
Really easy and no hassle
Brand new car, fast services, overall best prices. I will definitely use them again. Thank you for your service!
Quick rental procedure and fast reply. Also when the car was handed over, very fast.
Quick service from piciup in airport to we are on the road to our destination. Quick delivering the car back
Reliable and great customer service. There are no hidden charges.
Personal gentile service with drop off and pick up of the car at our hotel !Thanks for that.
Easy to book, no hidden charges or something else
The express check in - much quicker than any other pick-up
Everything was perfect. There were no hidden taxes, the car they gave me was new, it was only 900 km.
That someone waited already in the arrival hall. That the delivery of the car was quick. That the return of the car was easy. That I was taken back to the airport after the return.
Lovely staff on arrival and at departure, easy to book online, just a straightforward experience from start to finish. Thank you
The customer service is very good. The car was delivered to us on short notice and everything was fine with the car. The employee was nice and gave us clear instructions.
We always get a brand new or very young car and never had a problem. The staff is excellent. Yesterday it was raining very heavily, when we returned the car at Heraklion Airport. If we would walk from the Justrentals desk to the Arrivals Hall we would have become soaking wet. Fortunately, when we asked, somebody from the staff was very kind and drove us to the arrival hall! Great service! We will come back again.
The price was excellent
Helpful staff meeting us at the airport arrivals, and driving me back to the departures when I returned the car. Car in good condition and easy to drive.
I liked the good conditions of my car and your kindness
Easy to book, ability to pay a little extra and avoid the excess, pick up on arrival, friendly staff.
Everything, especially it's not necessary to clean the car when returning
We got an upgrade to a bit better car than we expected which was really nice! The car was in excellent condition and easy handle in the narrow streets. Automatic transmission is definitely recommended.
It was a wonderful and smooth experience. Will certainly use the company again.
Very friendly, excellent service and a very competitive price!
Personal service, easy and clear information
Simply first class service and a great little car too (Peugeot 108).
Staff were friendly and helpful. Good location. YouTube Video of where to find your office was helpful. Overall, really pleased that we rented from Just Rental.
Friendly staff. Excellent and professional service.
flexible for us, employee is helpful.
The employees were very friendly and helpful. They met us at the airport for pick up, and then at the port for drop off. It could not be any easier.
First of all, this is the best car rental experience I have ever had. All the costs were up front and fair, I paid exactly what I expected, no hidden fees. The check in experience was wonderful. I was met by Anita at midnight and given the most comprehensive instructions about the vehicle, GPS, etc. She was awesome! Then I had something unexpected happen, nothing related to the car rental agency, and they completely helped me solve the problem and were friendly and fair. 100% recommendation.
I love the service, the very easy communication and the fact that you do not need a credit car. Plus the price is really good.It has been one of the best companies I have so far rented cars from (and not just in Greece). I would gladly recommend them further.
nice people, car in perfect condition
Sorry answering this now, almost a year after, but just want to say that I have never ever had such a good experience renting a car , as I did renting from RCC! Great service from being picked up at the airport and taken to the car, and then returning it and again returning us to the airport close by! A total great experience and making our stay in Crete extra special! We are coming back the 28th of April 2019 and staying until the 5th, but this time staying in Paleochora, so we need a car rental again, and of course we would like to rent it from you again. Once again Thanks for last year (2018) and see you soon!
The ease of hiring the vehicle and the pick up and return of the vehicle despite me misplacing my paperwork.
Really easy to make a reservation when we are frequent users and also the delivery of the car at airport is very fast
I have been using Justrentals for a number of years now and am always impressed with the service I receive. From the website, to the staff at the airport and also on the occasions I've had to contact the owner.Thanks for your continued help, Sarah
Ease of booking, location for car pick up, price and that excess and unlimited mileage were included in the price.
Very helpful staff. Car was ready when we arrived. Staff clearly explained safety features etc of vehicle. Vehicle was new and in good condition. Would definitely use you again!
Awesome customer service on pick up with our name waiting for us in Crete , Best rental pick up and drop off ever , Thanks Craig
So easy to book and use. No upselling on collection of vehicle. Everything included and very quick pick-up. Excellent when our car would not start, we waited just over 1 hour for breakdown help. Will be using again next year for our large family holiday to Crete and will book several cars with you.
The very pleasant staff were extremely helpful and went out of their way to assist. The location from the airport was good and easily accessed. All in all a pleasant experience.
Upon arrival all was extremely well organised with car and forms ready to go. Everything is covered by their insurance so I had absolutely no concerns.
Simple and competitive pricing including insurance - so much better than the big international car ripoff companies. Everything was simple, quick and easy for pickup and return. Would definitely use again, and again
Clear all in price including full insurances is so much better than the big car rental companies. Such an easy overall experience.
Quick pickup, zero excess and no hassle when we returned the vehicle. The car was fairly new and well maintained.
Very professional company with competitive prices
The friendly helpful and honest service
These guys are super friendly . The car was clean and in perfect condition. The whole deal worked out perfectly for us. We had a great time on Crete and have to come back. When we do I will rent from Just Rental Center.
Very well organized service. Staff waiting for you at the airport and driving you with your rent car to office, then paperwork is done quickly, car is checked and photographed together for scratches before you leave the office. Car was in good condition and as expected. Fast, professional and convenient rental service.
The fact that everything went smoothly and they were there to meet us even thought the flight was delayed by nearly one hour.
Outstandingly good staff at Heraklion airport, particularly the man who gave us the car on arrival on 9. October. He is always terrific.
Overall a good company with good service. Told us about the rental of the car and what was what in terms of what insurance did provide or not. The car was clean and nice when we got it.
perfect in every way, fuss free on arrival and departure. friendly attitude, prompt and professional responses to all emails. convenient location to airport.
Friendly, professional service. Great staff, and always a great deal! All my friends who visit crete now use you too.
everything worked out as promised - fast delivery and fast take-back
Other than the excellent review, I really appreciate the short animation that shows how to get to the place from the airport.
Our flight has 8 hours delay and we arrived at 03.30 am. It was great that the office manager attended till be arrived in Heraklion and could continue our journey. Thanks again!
Very easy pick up and drop off of the car, everything was explained and paperwork completed in a friendly and professional manner. All of the information I needed was provided at the time of pick up. Car was fairly new and clean and comfortable to drive.
Convenient price, easy/fast access to the car and friendly staff
Price and speed of picking up and dropping off vehicle. Also confirmation that all the marks and dents were already logged before I used the car
Met us at the Airport in the middle of the night. We returned the car also at night. Nice and clean car. No deposit and good price including all insurances.
The explanations when we arrived were clear and comprehensive, including a helpful tip exactly where to turn off from the main highway to get to our resort.
I have been hiring from you for 12 years now and never had any problems. If anything, in the early days, it was me who caused you problems - got stuck in sand! The staff are always pleasant and helpful and the handovers are quick and easy.
The prices were cheaper than other companies. Good insurance, very good and fast car delivery
We have always had excellent service at Justrentals and we have used them 5 times now. We will continue to use them. Only disappointment is that they do not have soft-top jeeps for next summer.
Service is excellent! Everything always easy and fast and it's a pleasure to see the same smiling faces upon arrival. See you next year!
Excellent staff help. Came to ferry terminal to pick up car. Really made it easy to drop off. Took time initially to run thru car operation.
Close to the airport. All the paperwork was mailed beforehand, so no need to spend time doing that when we arrived.
No hidden extra costs, what was set at the reservation, it was paid. Nice attitude of the staff. Fast and easy pick up and drop off.
Your service was excellent, no waiting about. You also gave us a Toyota Aygo as requested. Thank you
You system works well and offer very good value
Staff was friendly. And all the operations were fast and professional.Service terms were favorable.
You are doing really good job. one of the best car rental companies i have used. I wish you all the best doing your business.
Good and reliable service, no hidden costs, no bad surprises.
The speed of answering emails and the efficiency of the staff. We walked into arrivals and met the representative without any problem. Many thanks to all staff for helping make our holiday go smoothly
Friendly and easy. Pick-up at the port.
Easy to find, getting the car took us less than 10 min thanks to the Website where we put all the details
We booked the car on the net and it was very easy. In general the communication with the company was easy going and very profitable.
Excellent service, fast response to email, meet
Easy and quick access to the car upon arrival, friendly and helpful team, providing additional information about how to get around. The first impression starting my holiday was very welcoming and the final just as well, returning the car was just as flawless. Thank you.
Having a person meeting us at the airport,then talking us through the process to follow.The car was a good quality and the ease of dropping it back.
Efficient no-nonsense service
The service was perfect, the car in good condition and clean.
We had a Toyota Yaris for 14 days. The car was new, very clean, it didn't have any problems during the holidays. We travelled around the island about 1500 km and had a very nice stay! The work of Justrentals was perfect: they met us late at night and explained everything, gave us a map that showed the quality of the roads.
Really easy to use. Quick pick up and friendly staff. Always use Just Rentals. Thanks
Cheap, no hassle or hidden fees or risks, very quick to deal with both picking up and dropping off. Really easy to deal with.
The friendly crew and reliable cars (especially the Ypsilon!)
your staff at the airport are extremely friendly and helpful.Looking forward to booking with you next year.
We liked the pick up and drop off service , it all worked like clockwork . We also liked the full insurance coverage on the vehicle. We didn't have to use it but it gave us complete peace of mind . I had reason to call your office a couple of times prior to picking up the vehicle and the service I received was brilliant.
Everything was easy and friendly. No hidden costs.
Best rental experience I have ever had! The rental employee, Giannis, was waiting promptly outside of my ferry as soon as I departed to bring me to the car. He was very professional and provided great information about things to do in Crete during my stay. The car was super comfortable, excellent on gas and stylish ! Will definitely be using this company again for my next visit.
Very fast and no hold ups when we arrived to get the vehicle, all paperwork sorted before hand so just had to confirm our details and get in and go. Drop off was just as good.
we have rented cars from you for a number of years and you have always given excellent service, thank you
Excellent service, Good explanation about the car. Fast handling and correct employees - No nonsense. The agreed price is the agreed price. See you next year.
Extremely friendly and customer-service feinted staff, both upon arrival as well as departure. This rental represented and excellent value for a weekly basis.
They did exactly what they said they would do. Fast efficient service. Friendly staff. Best of all was an 'all-inclusive' price - no extra insurance cover required, no added costs and a decent vehicle.
The flexibility, and the car delivered to the terminal. Then dropped back within 10 mins after return.
I was impressed by the fact that a representative of Rental Center Crete greeted us with a sign with our name on it at the baggage claim exit at the airport in Chania which helped a lot.
Outstanding service at pick-up and drop-off at Heraklion airport, the best we have ever experienced. The young man who attended us was friendly, attentive, helpful and professional. I wish all services were this good!
Helpful & friendly staff answered all our questions.
No hustle, friendly staff, quick service, all inclusive rental
No deposit, trust oriented relation, very fast delivery/remittance of the car, very clean and confortable car, nice staff, no franchise=no stress
Very professional and kind service and excellent car. We were extremely happy with the service and instructions we received. Thank you!
Could not fault car or service received from staff. Have used rental company several times in past and would not hesitate to book with you again.
Many thanks! Again excellent technique, excellent service. Good luck to you and good customers!
It was very easy pick and leave the car directly in the hotel. The colleague from Justrentals was punctual and very kind.
The friendly service and the easy pickup. Everything went smooth and we were on our way driving in no time
How easy the whole experience was and the car was perfect, also very helpful staff
Helpful attitude from workers. Nice car, almost new, working perfectly.
Clarity of the offer, no added prices, Justrentala team awaiting us at the airport, smoothness of the whole process
No fuss and straightforward service
Easy of use and no credit card needed no hidden costs and fleet of new cars by far the best rental firm on Crete and we have tried them all .
Combined insurances and wavers plus great service
Car in very good condition, process of renting was fast and seamless
It's so easy to hire a car and there's no hassle when you pick up the vehicle or return it. Adds to a stress-free holiday. The staff are really friendly and always welcoming. Will hire a car for a fourth time when we will return in the future.
Easy to find representative for car collection. We definitely got a seven seater as requested. Vehicle performed very well.
A very efficient and speedy service with a minimum of form filling. We have requested the same car for 3 years running for our holiday in Crete and we have been provided with it each time. The staff are very friendly and professional. Yesterday we returned from Crete and my wife had left her phone and credit cards and drivers licence in the vehicle - we have contacted Justrentals and they are looking after it and will send it back to us. We are very impressed by this. Thank you!
Attitude and customer treatment is amazing
clear conditions, clear communication, very trustworthy impression
No hidden costs, fast check in, fast check out
Friendly, fast, good service
I had a really amazing experience using Rental Center Crete. The car was dropped off at the designated time, was in excellent condition, and everything was explained clearly by both the staff and on the website. I had no problem returning the car at the airport, and it was nice to be able to pick up the car in Iraklio and drop it off in Chania right before our flight.
Excellent service, staff informative, helpful and friendly. No hassle rental with good quality cars. Helped make my visit to Crete a memorable one.
Easy process for booking and handling at place
Speedy efficient service, the delivery and collection of the vehicle at the hotel is a real winner
Quick, efficient, no extra fees, free taxi at airport. Excellent.
Great service and a brilliant price.
Ease of use and friendliness of staff with no pressure to buy insurance etc.
I couldn't have asked for more. Good, effecient, friendly service, the car was fine, the price was fine. Hope to use your services again in the future, and will definitely recommend.
Everything was included in the price i.e. no last minute additional costs and insurance paymnets.
Great staff, really friendly and efficient and great insurance options!
Communication, flexibility. Pick-up and return of the car was easy without wasting time.
Excellent service and good car
Excellent customer service. Easy to work with. Very much appreciate having the vehicle ready for me at the ferry port. Easy drop off at the airport.
We like the car condition and the quality of the service. Really recommended
Amazing staff where nothing seems to be a problem. They go above and beyond with the service they provide.
Really nice company to work with, very helpful and lovely rental car. Avoid the big names and use these guys for a great friendly service
No hidden fees, fair user policy, staff was friendly
No safety deposit required. This is essential because you never know whether the greek car rentals pay the deposit back. I made such a bad experience last year with other company.
Staff were friendly and helpful and the car was in very good condition
At first i liked: 1- the no deposit policy, which i think is a great advantage. 2- very easy and friendly site for the booking.After the experience, i liked all the aspects, including staff, car (which was according to my preference - i did appreciate it), easy pickup and dropoff. Overall, a great service!
The pre-collection form. Made the pick up very quick and efficient
Fast efficient service when collecting and returning the car. Very good friendly staff, recommended.
Clear website details on insurance coverage and exclusions
Good service and collection from arrivals lounge.
The easier execution about the renting and the kindless of the personal
The nice employee and that you bringing the car to the hotel!
The easy and fast handling online and locally at the office too. Every time very friendly and professional. Also the flexibility and willingness if in case something has to be changed/modified.
I liked how easy it all went. Good insurance. Car looked really good and the staff was really friendly, so would recommend!
Excellent service from the team at Justrentals again. Unfortunately I was involved in a minor accident the day before the car was due to be returned. It took one phone call to the office manager to get it all sorted. Thankfully it wasn't my fault anyway! Thanks for a great service again.
Facility, quick formality, no surprise, very good service.
Efficiency clarity politeness
Alll inclusive price and no hard sell of extras. Very friendly, professional and helpful staff at pick up. Easy collection, no queues and close to terminal at Heraklion.
Excellent staff and service
The ease and speed of hiring online. the ability to prefill online the renter's and the drivers' details, so the checkout process took only a few minutes, the quality of the car (was new with only about 4,000 km on the odometer)
Very helpful, friendly staff. Good communication. No problems at all. Very easy - just as it should be.
Very easy and uncomplicated. All important details for the rental agreement were asked in advance, so that the contract was ready on arrival at the rental station at Heraklion airport. Additional driver free of charge!
Uncomplicated and fast rental and return of the car
Normally I find hiring a car stressful, the hidden charges, the money being held on my card and the constant worry of damaging the vehicle whilst away. We did not experience any of this - it was easy, cost a little more but gave us the peace of mind so it was worth it.
Very good staff explain everything with details. Very satisfied
Friendly staff and very straight forward collection and return process.
The work from the company was very professional.-Booking about Internet was very easy and fast. The car was very good , almost new like in the first time.
The efficiency and professionalism of the staff at reception when we picked up the vehicle. The quality of the vehicle
The overall service was just perfect! The pre-check inn worked excellent and the staff was well prepared and helpful upon arrival. Our preferred car type was available as well and it took us only 15 min to collect the car to drive to our end destination. I would definitely recommend Rental Center Crete to others!
No waiting to get the car and return it. Didn't feel that we were going to get ripped off with hidden charges. Cars were clean. worked well. More expensive than some other rentals but you pay for a company who is decent, honourable and you know that they are going to find things to charge you for when you return the car. Excellent company.
Have used you guys for years now, multiple bookings in each season. Your service is always excellent and consistently good. All my friends when visit crete now use you too!
Service at the airport. Especially the shuttle service. Service of staff was extreme well. Quick, Lot of pro-active information also about Crete. The form on the internet to fill in all you're information was really good. I got the car but afterwards i saw some damages. In informed the office and the very good communication was really good. Everything gives me no worries and happen to make my holiday a success!!
We travel to Crete every year for holidays and Justrentals are the only car hire company we have used for the last 10 years. The service is friendly and efficient from booking to dropping the car off. The prices are reasonable and the cars are always in excellent condition. Never had a problem. No hidden charges and no pitfalls with fuel, insurance etc.Would highly recommend.
Easy collection from the airport. Clean well-presented car.
The staff were great. My emails were answered promptly. They were waiting for us when we arrived and when we returned the car. Overall a very good experience.
Everything works easily and quickly. Very nice and friendly staff. An attitude of trust and kindness. Excellent service, never any problems over several years.
The quality of the vehicle - it was exactly the model promised on the website and email during the booking. A new car in excellent shape. I also like a very friendly introduction to the technical features of the car during the pick-up day.
Very friendly staff, easy to use. Our flight was delayed but our representative was still waiting for us. The car was clean. The procedure is very simple and takes about 15 minutes. We will definitely use Rental Center Crete again.
A very honest and friendly company. We are very satisfied and we strongly recommend them!
Great service, very friendly and flexible employees. Great experience!
We arrived very late, 03:00, and a member of staff (Dimitri) was still waiting for us.
The ability to fill in all the driver details before arriving is really good as it speeds up the transfer process on arrival.
Staff took immense care and time to make sure I knew all about the car. This far surpassed the service I received at other car rental companies elsewhere.
Convenient pick-up and return, very nice staff, vehicle was in good condition
The team were extremely flexible and understanding
The website was very clear and intuitive. When we got off the boat in Crete, someone was already waiting for us (at 6 in the morning!) and only fifteen minutes later we were on our way! The entire experience was carefree.
Justrentals were easy to deal with from start to finish. We liked the security of knowing there were no additional costs from add on insurances. What you are quoted is what you pay. The car was an excellent standard and we were happy to use it throughout our stay. The staff members we dealt with were friendly and professional and it was easy to collect the car and drop it off at the end of our holiday. We will use this company again when we return to Crete and I am very happy to recommend their services.
Great service and communication. Price was competitive.
So quick and easy, especially the opportunity to complete driver details in advance. This makes the actual handover simple which is very useful after a long flight. Well done.
No complications, straight rules
The fact that they took the car to the port so that we could pick it up there and didn't need to go to the office.
They were very kind and the car was very clean. I was very satified.
Service was very good, quick and predictable
The staff really went the extra mile to be helpful to me and my family.Thank you.
Very good and honest communication. No hidden extras and very easy transaction. Plane was 3 hours late but rep was waiting at arrival after midnight, transaction was quick and simple and was soon on our way.
The whole process from booking to handing car back was excellent and very efficient.
That everything was included, so the price was the price.
Wonderful to work with, car was ready when we arrived. Super friendly and helpful staff. Picked up the car and the airport and returned it at the ferry port with no problems. Highly recommend this company.
Everything was perfect and the staff were helpful and friendly.
Excellent customer service; good attitude, smooth transaction.
Staff very helpful, responsive and friendly, terms and conditions very clear
Great instructions provided made it easy to find when exiting arrivals. Friendly and helpful staff. Clean car, quality as described. Good price with no hidden extras. Would definitely use again and recommend to our friends and family.
Easy to book and fast to pick and return the car.
Professionalism and excellent service. I have already recommended you to my friends and I will do it in the future.For the prices I did not give the stars because I did not search too much - I check TripAdvisor's reviews... and went straight to your site
Very professional and quick service, very good quality car and not complicated procedures. I can highly recommend the Rental Service after other experiences I had. The staff is extremly friendly
We're really satisfied with the car and the nice introduction by your employee.
The video to guide users towards your location is a great plus, the staff was amazing and Niko has been superlative
Just so easy, helpful and no fuss, we were away in 2 mins on our adventures! Absolutely everything was cared for, car was just what we wanted and the staff were so pleasant and cheerful. Will definitely use them again.
The insurance coverage, roadside assistance, etc all at a great price. Much better than the major rental companies like Hertz, Budget, etc.
The service was very prompt and helpful
Great customer service and the first time in 20 years in hiring cars that anyone actually took my luggage and packed it in the boot for me while I was completing the paperwork. First class service and attention, especially when travelling with three kids under 7!
Quick and easy collection and drop off. Very close to terminal.
Perfect digital customer management and very polite reps
Trustworthy reviews in google. All in one insurance
1 Child seat was included, second one very reasonable price. Second driver included.
This was the second time I rented a car from Justrentals. Excellent service from the employees, who pick you up at the airport or even bring you the car at your hotel. Full assurance coverage, no deposit, no credit card needed. There are lots of car rental offices in Crete, but I would choose again Justrentals based on my experience with them.
The friendly, professional and efficient people, both when we collected the car and delivered it.
Clear explanations, full insurance at reasonable price, dropping us off at airport. Many thanks!
Perfect service. Never any costs afterwards. Well maintained cars. What you pay for is exactly what you get.This was our 5th time as a customer of Justrentals and every time we had no problems and no worries. Excellent!
Very efficient, great service and attitude of staff.
Great service and attitude of staff.
Fast and easy Service, friendly staff
All and every things - it is the reason why we come there since eight years now. We enjoy a lot !!!
Very friendly and contributing staff
Fantastic, Would recommend you every-time, pleasant people
Superb service. We arrived to find the vehicle arriving and the staff had input English as the language into the sat-nav and our actual hotel destination! The staff showed me around the vehicle (keyless entry system, electronic hand brake etc). They were polite and very helpful. Upon return of the vehicle, the staff member actually drove us to the departure area of the airport. Everything from the start of booking a car until returning it, was handled superbly. I wish you had offices all around the world, as I would return to you again, and again and again! Your service is so much better than the 'big boys' (e.g. Avis, Hertz etc). Well done. You have a business model that beats your opposition by a mile! You helped make out stay a hassle free and enjoyable one.
Staff attitude and vehicle condition were excellent
Quick and effective communication, quick pick up in the city
Everything went easy and as promised on booking. Simple, transparent insurance policy. Advertised price matched actual price.
Everything is made very easy. Good friendly staff and the opportunity to do things in advance to ensure that pick up and collection of vehicle is as speedy as possible.
Very happy with everything. Thank you.
The quick and reliable booking process
Car delivery to the hotel, with drop off at the airport, is a fantastic service which helps make the whole process so easy
Everything is fine. The pickup in airport went really well. Nice staff.
Ease of pick up and drop off. Staff very pleasant and friendly. All contact information explained thoroughly. Website very informative.
There was no fuss as we had filled in the fast track form so had our car after a few minutes. Staff very polite and helpful especially loading the cases in the boot and providing directions for exit and re-entry at end of holiday. Would recommend to anyone and will use again when we come back to Crete.
Easiest car hire ever . Met at airport by staff and taken to car hire park 2 mins down road. Excellent quality car and good price. Would definitely recommend this company !
The guy that I picked up the car from was very nice.
Speed, attitude, new and clean car. I m going to recommended you to my family and friends
Pick up and return was every time fast and easy, no problems overall. Thank you
Picking up the car and bringing it back was all super fast and easy. Very great experience!
Speed, attitude, car was clean, new. I am going to recommend you to my family and friends which are going to Chania.
Fast service. An employee was waiting for is at the airport with a sign carrying our name.
It's simple to chose the car (web site is user-friendly and you can see the price), excellent service and new cars. Definitely recommend Justrentals if you don't want to worry about car. Thanks!
Incredibly courteous and helpful, great service!
Pleasant and accommodating hirer. Very helpful in picking up with a lot of luggage. Uncomplicated car handing over.
Service is very good. easy to find. Brand new car. ease of return (2 minutes) we will rent again on our next years vacation to Crete. Thank you very much !
A problem free smooth pick up and return communications and staff were both very good
Very easy to work with. The website was clear and everything was explained. The prices were excellent and I will definitely book again next time I'm in Crete.
On arrival the representative was very detailed in ensuring I knew the car before I set off. This was despite the lateness of the hour. The whole process was hassle free and comfortable. Flexibility was offered for the return as my flight was later than planned, with no cost. Handover was stress free and simple.I had an upgrade vehicle which met all my families needs. Car was in good condition with no troubles.
Everything was included, no extra charges and even an extra driver was included. Very good. Fast and simple delivery of the car.
Reliability. Everything works out fine every time.
Clear and honest price that is fully inclusive not like other hire companies who add on numerous additional extras or require large amounts to be blocked out on your credit card.
Excellent, very friendly, polite and efficient service right from the start. My name clearly printed on a board held by the rental operative at the airport. Quick one minute ride in the minibus to the rental centre. Simple check of the paperwork, then straight to the car for a clear explanation of the controls etc. and I was ready to drive away and enjoy my holiday. Upon return of the car, again a quick check and then a ride to the airport terminal. While I was waiting in line to check-in for my flight, the rental operative who had driven me to the terminal returned and found me in one of the many queues to give me my mobile that I had left in the car. I can't explain how much inconvenience was avoided by the return of my phone. If I could give six stars for each opinion category, I would. I have used most of the international car rental operators in the past, but none of them come close to this company. I cannot stress how happy I was with them. Would definitely recommend to anyone.
Rental Center Crete do not require you to put a bond on a credit card which is what they say on their web site, very good, other car hire companies should learn from you and not put people in financially uncertain positions.
The ease of mind it offers with full insurance; of course you still care about the car as if it were your own, but worrying doesn't spoil your holidays, the swift process of picking up and returning the car, the friendly staff
Customer service was great and the insurance cover too
They were really great. Waited with a clear sign at the airport, despite our 2 hour delay. Friendly, no fuss at drop off, I would really recommend them and use them again.
The professional attitude of the employee who assisted me.
The car was clean. Very good and friendly attitude of the employees. Next time, I will certainly book a car from your company. Thank you
Prompt , friendly delivery of car to our hotel. We loved the diesel VW wagon supplied and the fact full insurance cover was included in price.Would happily recommend Rental Center Crete.
We loved HOW SIMPLE IT WAS to rent and connect with staff. Also, I extended the contract and it was very very simple too. My baby loves the baby chair and we had an amazing holiday.
I loved the video explaining where to go to your office at the airport, also lovely friendly helpful staff at both pick up and drop off, I also liked being able to complete all details before we arrived so that it was a quick and easy process to collect vehicle.
We appreciate the fact that there are no extra charges when we get the car!
Even if we arrived at 1am because our flight was 4 hours late, we had no difficulty in picking-up the car and we thank a lot the staff for their availability and kindness- the child seat looked as new, perfectly clean and already installed at the car pick-up, which we appreciated very much
Inclusive price, good choice of vehicles and friendly helpful staff
A very good and tentative service. Very friendly staff.
It was nice that you met us at the Port and we're there before we even arrived so we didn't have to worry about getting in the ferry in a timely manner. You also were able to rent us a car even when I messed up the timing of the rental. The VW Golf was in excellent condition and worked well for our family.
This was the first time I used this company and it definitely won't be the last! Excellent service and very responsive to email queries. The 'big boys' could take out a leaf from their books. Excellent car and I loved the fact it was all inclusive with the insurance. Absolutely no hidden extras. We also had a change of flights so for a small extra fee we were able to drop off at another airport. Many thanks
Very nice and professional staff. I have got a new car in a perfect condition with a maximum equipment
We loved the personal service, having the car brought to our hotel and picked up from the port when we departed.
The whole process was very easy and without any stress, everything was easy and fast so we enjoyed our stay in Crete from the first moments
The fact you covered us fully for insurance, there was nil excess and we didn't need to leave a deposit on a credit card.
Thank you very much for our lovely car - we always recommend you to everyone! It's so nice to have a car hire firm you trust.
The customer service is easily the best I have had from any car rental firm anywhere I've ever visited. Nothing was too much trouble, thank you again guys!
Everything went very well :) No hidden costs!
Almost everything , also second driver is included in the price so you know what you are going to pay. Friendly welcome and good explanation about the rental.Good cars. I have already booked another car at your company this year.
We were given a new car to our honeymoon!
Your staff are very helpful and polite.
Nice prices. The welcome at the boat was top even when the boat had a delay of 1 hour
We apreciated how fast everything went, from geting the car to giving it back.
Excellent service from your staff.
Mo queues. prompt attention. pre preparation of paperwork therefore typed (legible) customer copy.
Good employee and a great color for car :-)
The fast response, the friendly staff, the fact that the paperwork was sent in advance so we could pick up the car very fast, the 100% insurance
Very professional communication and no hidden extra's!
Sign and go! Everything was done online except the signature on the contract. We had to change our delivery and date location due to flight changes, and one mail to your representative was enough to get a confirmation within some hours of the inquiry being sent. The staff at Heraklion has a great attitude and handover was carried out in a whiff. Thumbs up!
Great service and staff was very hospitable. Car was clean.
Staff was friendly, and the car in perfect condition. Very good experience.
Clear price and full insurance, good car and very helpcul staff
Good insurance coverage included in the price, car was in very good condition. Easy to use website for making the reservation, the car was delivered to the hotel by a very friendly person and the paperwork didn't take long.
extremely kind and helpful service and communication
The staff were helpfull, met us at airport did not have to wait best car hire i have used ,insurance cover was what made me pick them . JUST STAY AS YOU ARE
Friendly and straightforward service. Car was new and very clean! No hidden fees and all inclusive insurance.
I like that you have included the baby seat in your price and that your agency is open 24 hours a day
Very efficient service and friendly staff.
Convenience at airport and polite staff throughout
Friendly staff. Good quality cars
Everything was perfect so I have nothing more to add.
They were very professional as well as friendly and helpful.
The attitude of the employees, easy fast actions.
Amazed by the ease of employing your services.
The ease of paper works, the well organized system of the rental service starting from the pick up at the airport until the last minutes.
friendly staff, fast delivery, good service.
The service provided was excellent - we were met at the ferry and got our car promptly.
The care taken to meet us at arrivals when my Wife was in a wheelchair. Also the quality of the car.
I have never in all my life and travels experienced such professional, friendly and helpful service from a car rental company. They replied to e-mails within minutes, fetched us from our hotel in Heraklion at the beginning of the trip and dropped us off at the hotel at the end of the trip. (Yannis) The car was in perfect condition and there were no hidden costs.
We were given the Ypsilon this time! our favorite!
professional and friendly employee approach
Good value, no fuss car rental
Simplicity to rent, get and return a car. Car cleanest.
Staff was super friendly and we got a brand new car :)
Very happy. Thank you.
I loved driving thus reliable and responsive car to see so many incredible beaches and historic sites. Totally trustworthy company. My highest recommendation.
Fast and easy service.
Full insurance (really), good website, staff
Fast, simple, friendly - everything was fine
Very uncomplicated Rental. Clean Car. Insurance without participation